June 21, 2012
To whom it may concern:
I want to tell you that the service performed by Ceasar, Jason, Steve and Ryan was outstanding. They told us they would be here at 8am and they were. They started work immediately and except for a few breaks because of the weather and being in an attic that had to be extremely hot, they worked continuously. After a very long day they went about cleaning up and put the unit in operation.
We have been with Home-Tech for many years and as of yet we have never been disappointed with any service technician that has been sent to repair any of our problems. And luckily we have not had a lot of problems.
We are thoroughly enjoying the new Reem heat pump and air handler, as Ryan had told us we would not need to keep the thermostat at the same setting that we were using before the installation. You can pass along to him that Jan, my wife, is now comfortable at 80 degrees.