There have been a flood of comments coming into Home-Tech about our service technician Brian. So get ready to read all the things our customers have been experiencing when Brian shows up – trained, ready . . . at your door!
“You ARE Open On Sundays”
I wanted to call regarding a service call I had this morning (Sunday). Our refrigerator started making an awful noise that would probably have driven me insane shortly. I didn’t think Home-Tech had Sunday hours but called in order to leave a message to have somoene call me on Monday to schedule a call. To my surprise you are open on Sundays. The call was answered by the most pleasant woman who immediately checked with one of your techs in the field to see when he could get to our house today. She called right back to set a time of before noon. Brian arrived well before noon, quickly determined that the icemaker needed replacement and within 20 minutes or so had everything cleaned up and completed. Brian is terrific! Thanks for being open for things like this and employing such great people!
“Did Not Sell Us Something We Didn’t Need”
Writing to let you know what a great job Brian did for us. Took the time to solve our problem without trying to sell us something we did not need. He is a credit to Home-Tech! Please extend our thanks to him.
~Gene and Karen Haemmerle, Naples, FL
“Very, Very Professional”
Brian came and he was wonderful. He called in advance and said he’d be here in 15 minutes and he was. He was very very professional. We could not have been more pleased. Thank you very much! We like Home-Tech!
~Grace Pike, Naples, FL
Brian S visited our home today and worked on our dishwasher. He did a great job, was very knowledgeable and discussed what he was doing and what we could do to keep the dishwasher working in good order.
~William and Carolyn Reynolds
I want to compliment Brian S for showing up at 9pm last night to repair my air conditioner. It was very late on Saturday and very hot in my house. Brian was very pleasant and efficient even though he had been working all day and well into the night. Thanks!
“Grade of A+”
Brian S worked at our condo. He showed up within the time frame; performed air-conditioning maintenance efficiently; and replaced a garbage disposal. He was friendly, courteous, and knowledgeable. As two former college professors, we would give him a grade of A+. We see him as a valuable employee of Home-Tech.
~Cal and Judy Walker, Bonita Springs, FL
“Great Customer Service Skills”
Just a note to say that Brian S is a friendly and courteous person with great customer service skills. Home-Tech always provides great service and it is appreciated.
~Jane and Wayne Silverman
The other day I had my thermostat changed on a water heater by Brian. He was very professional, arrived on time and finished in a short period. All of my experience with your company has been outstanding so far. Keep up the good work.
~Robert McWilliams, Naples, FL