November 23, 2014

Home-Tech Customers Happy with Air Conditioning Service and Appliance Repair

Atta Boy rectangle graphicIt takes a lot of cooperation among the employees of a company to provide excellent service to customers. Home-Tech has this down to a science, from the Customer Service rep that answers your call and schedules your appointment time, to the Dispatch Department that plans the route for the service technicians, to the technicians themselves who are trained in all major appliance repairs and ac service. It’s a well oiled machine. The icing on the cake is you, our customers, who are so willing to give the technicians such great Attaboys for their service. Thanks for doing that and we are going to keep sharing your good words!

Very, Very Tidy

James came to fix our air conditioning service, to service our air conditioning. We had an excellent service from him.He was incredibly thorough and very, very tidy, cleaned up and just a very good job done. Thank you very much.

Mrs. Coughlin, Sanibel

Shout Out to Customer ServiceNATE certified

For Peggy – Thank you for taking care of our problem. Our air conditioner was out and we really appreciate what you did for us.  We are very happy with your service.

The Catowskis

Air Conditioning Repair TechGarbage Disposal Fix

I had Brian S come to my house this morning to fix a disposal in my sink.  Not only was he was very much on time, calm and professional, did a good job and cleaned up everything afterwards. I highly recommend him. Thank you for having someone service me who does such a good job.

T. Rosen

Very Professional

We had Pedro come out and service our air conditioning.  He was very professional. We really appreciate that. Thank you.

Mrs Indevery, Naples, FL

Service for a Dryer

I’m reporting on Nick. He came to my house last week to check and service my dryer.  We were very impressed. He was very professional.  We do appreciate that. Thank you.

J. Ostringer

A Great Employee

Yesterday one smart person came to my house and fixed my air conditioning. His name is Steve.  In my house I’ve never had a smart person like that. I just wanted to let you know he did an outstanding job.  He’s a great employee and very very smart. He did a great job. Tell him he did a great job. Thanks.

The Gobals, Venice, FL

 

Excellent Appliance and AC Repair is Always the Home-Tech Trend

electrical service Home-TechWith it being the week of Halloween strange and spooky things start trending on the internet. Just a quick perusal this morning shows sexy Ebola nurse Halloween costumes taking the lead and causing quite the controversy. Right below that is puppy sized spiders. Yes, you read that right. They have found spiders in the Rainforest that are the size of actual puppies. (Remind me not to visit the Rainforest anytime soon).  And in other spectacular news – who knew – Facebook’s Mark Zuckerberg can speak Chinese.

We like to keep the trending news here at Home-Tech a little more real. Employee owners continue to be involved in local charities, Home-Tech has recently joined the Bonita Springs and Naples Chambers of Commerce and the Attaboys keep pouring in for our well trained, professional appliance and AC repair technicians.

Always Happy to Do Business with Home-TechRepair Technicians Home-Tech

Shaun was very good with finding my problem and he stayed for an extra 5 /10 minutes to make sure everything was ok. He was very thorough. I had a technician earlier in the day who could not find the water release that had come out of the side of the house but he was very determined to find it and dug up and found it under my mulch and extended the pipe up and out. He was very good. I guess he didn’t put a cap on the inside handler so water was forced down through and out the side of the house and it worked and it didn’t work so that’s why Shaun had to come back. Anyway both guys were very good technicians. I’m always happy to do business with Home-Tech.

A. Schwindt

Good Work

Brian S made a call today and he was very polite and helpful and very quick and got done in a hurry replacing my disposal. It was good work. Thank you.

Mrs. Ebright

Very Good Service and Attitude

I wanted to compliment Steve on his service and his attitude.  It was very, very good. I had a good day. Thank you.

Mr. Fortune

AC repair technician Home-TechDedicated and Diligent

Pedro is a terrific young man, very dedicated and very diligent in working things out. He’s a great guy and a very good asset to your organization.

You Guys are Great

I just had an employee of yours stop by and do my air conditioning check. James is a very excellent employee. Did everything well. He’s very special and I can’t say more about him or Home-Tech. You guys are great.

C. Sogasi

Home-Tech Goes Beyond AC Repair and Appliance Repair

Do something nice to day graphicThis weekend, the calendar told us it was Do Something Nice Day, but for Home-Tech, every day is the perfect day to do something nice. We believe that you can’t do ac repair and appliance repairs in a community unless you’re a part of that community — and if you’re part of it, you want to do everything you can to make it better.

Nicely Done

As the first few breezes of Fall make their way across Southwest Florida, lots of our fabulous winter residents are making their way back to our tropical oasis — and while lounging around in the sun with a frosty beverage is a very nice and much-deserved way to spend your time, there are plenty of hours in the day to do something nice for others, too.

A “Pawfect” Way To Be NiceARC

We have some favorite causes here at Home-Tech and if you visit our main headquarters in Fort Myers, you’ll be able to guess one that’s close to our hearts – when it comes to the cute pups making themselves at home at Home-Tech, we’re happy to report that most are rescue dogs that our big-hearted team members have adopted. We love the Animal Refuge Center in Fort Myers, a non-profit, no-kill shelter that can always benefit from donations, volunteers, and animal lovers to foster homeless pets. If you’d like to do something nice, visit their website for more information: www.animalrefugecenter.com – and while you’re at it, you can order tickets to A.R.C.’s 20th Annual Starlight Auction happening November 29th at Sanibel Harbour Marriott Resort & Spa. Home-Tech is a proud sponsor of this sparkly event that helps our furry friends.

Home-Tech habitat for humanityHappy Habitats

If you’re handy and you love to build, we hope you’ll check out www.habitat4humanity.org and learn about all the nice things you can do for Habitat for Humanity. Our team has built many houses, plus we’ve donated materials — and there’s nothing more gratifying then helping a future home owner build their first home.

PACE Yourself

Another cause we love here at Home-Tech is PACE Center for Girls. PACE is a school for at-risk girls and they make a huge difference in our community. PACE needs mentors — plus they have everything from school supplies to clothing to toiletries on their wish list. Do something nice and visit www.pacecenter.org

Let’s make it Do Something Nice Day every day of the year – Home-Tech is right there with you.

 

 

 

 

Bonita Springs Air Conditioner Service Reviews

Bonita Springs air conditionerHome-Tech has been providing Bonita Springs air conditioner service for over 33 years.  And that’s not all . . . customers are loving it!  Read some Bonita Springs customer reviews below about Dan and his great service and attitude.  Way to go, Dan. Attaboy!

Great Job, Done Professionally

Dust had been accumulating in the condo for some time and last week, I noticed a frame on the thermostat which indicated  the filter was not working. It is for health reasons I have this special a/c, which you  all advised me to purchase and install 3 years ago.

Your serviceman Dan #083 appeared before the day was out and the filter was replaced the next day and working great. He gets kudos from me; great job done on my air conditioner, professionally, courteously and he was very caring.

Thanks again Dan for the excellent job.

P. Smith, Bonita Springs FL

Outstanding Job

Your technician DAN serviced my home Air Conditioner today.  He did an outstanding job.  He was polite at all times and explained each part of his service. He is a credit to your company.

D. Barton
Bonita Springs

Customer Oriented

Dan did an excellent job servicing our air conditioner.  He is a very friendly and customer orientated technician.

Attaboy, Dan.

J Lukert

Bonita Springs Air Conditioning Service Review

attaboy_sealblueBonita Springs residents have been enjoying service from Home-Tech’s air conditioning technicians for over 33 years. Whether they have needed an air conditioning repair or ac maintenance or a clean and check, we have been there for them.  The reviews pour in every day.  Here are a few for Matthew.  Attaboy, Matthew for being a Bonita Springs air conditioning service star!  If you would like to give us a review please check out our Google+ page.  We really appreciate the feedback!

5 out of 5 Stars

Matthew serviced my AC/Heating system.  It was a pleasure to have him here.  He not only provided service but gave me a couple of tips for setting them when I am out of town and suggested filters that I could use instead of the reusable one he provided.  I would give him a 5 out of 5 stars.
A. Camaiani, Bonita Springs

Professional Air Conditioning Servicebonita springs air conditioning

We had the pleasure of meeting Matt and his associate this morning as they did the service on our air conditioning system.  The were very polite, professional and personable.  The service was done quietly, quickly and I am confident in their work. Everyone from Home Tech who has ever come to our home for service was polite and professional.  I would recommend Home Tech to any one who is looking for reliable and honest repair work.
Sincerely,
T. Tunney

Kudos

Kudos to Matthew who inspected and cleaned our air conditioning system this morning.  We have had this work done by Home-Tech in the past, but never more thoroughly than today’s effort by Matthew.  He is not only competent and thorough, but professional and very capable of establishing rapport with the customer.  I hope that he is with Home-Tech for a long time.

Thank you!

S. Scheff,  Bonita Springs

Friendly and Great Personality

We had Matthew  here for a repair on our air conditioner.  He was very friendly with a great personality.  He performed his tasks efficiently and our air is now working perfectly.  Thank you for the great service call.
N. Kowalczyk
Fort Myers, Fl 33908

AC Service – He’s A Keeper

ac service Home-TechWith these summertime temperatures, this is the time of year when you call for ac service and don’t want to be crossing your fingers and hoping a technician that knows what he’s doing shows up.  You want the best – someone who can tackle any problem you are having and fix it.  It’s too hot and no fun to be miserable while you are waiting for a technician to show up or figure out and solve your problem with your air conditioning.  Shawn is one of those problem solvers and a good technician for Home-Tech.  If you’ve have a service experience you’d like to share about please do so our on Facebook page.  We welcome Google reviews as well.  Keep sending the Attaboys about Home-Tech technicians.  We really appreciate your feedback.

He is a Keeperair conditioning repair Shawn

This is to offer our feedback on your Tech, Shawn. In our opinion, Shawn displayed everything one would hope to see when a tech visits your home. He was friendly, informative and efficient at his work. He is a keeper. We would like to have him here for our next service by Home-Tech
V. and J. St. Onge, Bonita Springs, FL

A Fine Technician

Our thanks to Home-Tech for sending out a fine technician to repair our A/C out Friday night.  It is a terrible feeling to be starting the weekend at 8:00 on a Friday night and discover the house is getting warmer.  It is a call that you really do not want to make, but you do.  I was pleased there was an emergency service and someone was available. My wife has not been well and it was a relief that someone would come out at that hour.  So it was after 9:00 when he arrived and immediately figured out the problem.  The fan on the air compressor had gone out.  We were glad he had a replacement with him.  We are very grateful to him and he needs a Atta Boy from you and us.
Thank you Shawn.
 A. and J. Flanigan

Appliance and AC Repair – Problem Solved

attaboy_sealblueIf you spend any time at Home-Tech you will hear a lot of talk about “problem solved”. It’s almost become a company motto. Our technicians are trained to solve the repair problems you may be having with your major appliances and air conditioning. Today’s “Attaboys” are for Shaun. He’s a great technician as you can see from the customer testimonials we are sharing today. If you would like to share a testimonial please do so on Google or share on our Home-Tech Business Facebook page. We really appreciate all the kind words!

Respectful and Great Technician

Good morning,
Just want to send a shout out to Shaun, who is a very respectful and great technician.  He is very courteous young man. Keeps you informed of what is happening and is very knowledgeable.  Two thumbs up!
Thanks,
V. Miller

Problem Identified and SolvedService Agreement Technicians

Shaun came to our house on Tuesday and serviced our clothes washer. Problem identified and solved. He was very professional,  competent and patient.

Courteous, Knowledgeable

Shaun was courteous,  knowledgeable and a good listener about solving our problem. He was a pleasure. Thank you.

M. Goguen, Estero, FL

ac repairPrompt and Efficient

Just to let you know: Matthew K 790,and Shaun V 739, did ac repair work on my air conditioner today. They were very courteous and efficient. Justin Morgan made the first call last week and diagnosed the problem. He also should be commended for his work. Thanks for the prompt and efficient service.

A. Olitsky

Great Job

This is a “Atta Boy” for Shaun who repaired my AC unit on May 22, 2014. Shaun was prompt, came within the designated time and quickly repaired the unit. He was very courteous and explained the process. He did a great job.  Thanks very much.

Regards,

R. Fong-Yee

AC Service – Attaboy Jason

ac service Home-TechDear Sir,

Two technicians came to my place after requesting a service call regarding my air conditioning unit. The 2 technicians were # 737 and Jason.  Well those guys  were so professional and to me very knowledgeable, they did the repair that was required and explained to me my problem and how  to correct it. I am very happy to be a new customer of your organization and for sure I will recommend your service to my friend.
Further more, only 3 months into my program with you, when renewal time comes due it will be an easy decision, ( renew ) Thank you from a satisfied customer.

M. Gingras

Helpful

Jason did a great job for us on Sanibel–he couldn’t have been nicer or more helpful.

S. Pick

Great job!

Jason did a great job for us on our annual AC service last week!  A very nice and polite young man indeed. Thanks.

T. Jakobsen, Bonita Bay, FL

Asset to Home-Techac service Home-Tech

Jason was at our house today for our annual A/C cleaning and inspection.  He did an outstanding job and we couldn’t be more pleased with his attentiveness, attitude, and work ethic.  Certainly an asset to Home Tech and would hope that he does our inspection again next year.

Sincerely,
F. Palone

Very Polite, Very Efficient

A great big Attaboy for Jason who serviced my AC unit and replaced the filter. Very polite, very efficient and a pleasure to have in my home.

W. T. Zinser, Bonita Springs, FL

Professional and Polite

I had the pleasure of having my air conditioning service done by Jason. Jason introduced himself, shook my hand, explained what he was going to do and approximately how long it would take. He was professional and polite during the entire service call. Based on all of our experiences with Home-Tech I recommend this service to people I know. Thank you for treating your customers so nicely. Thank you.

Lisa

Emergency Call

Last Sunday Jason responded to an emergency call for my central A/C.  The pets in my house are sensitive to overheating.  For that reason, I was hoping for a quick fix to the A/C.  Luckily, Jason has a broad range of skills.  He found a few problems with my central A/C, he had parts on his truck to immediately fix it all, and my pets and I were saved from a meltdown!

Jason is very professional and well-spoken.  He has a deep understanding of the numerous systems involved in this type of service call. Thanks for a quick, professional repair!
Bob M

Valuable AC Maintenance

ac101Part of the value of having a GOLD Service Agreement with Home-Tech is that one annual air conditioning maintenance and clean and check is included at NO CHARGE. Our expert technicians are a valuable resource when it comes to your ac maintenance. If you haven’t scheduled your clean and check yet this spring, call Home-Tech today to make your appointment.

Very Valuable to Seasonal Clients

To Whom It May Concern,

We scheduled a maintenance appointment for our two air conditioning units on Friday between 8:00 am – 12:00 pm. The service was great…..call received regarding the time frame a technician would arrive and Chet appeared within that time frame. He was very polite and professional; serviced both units and cleaned all return filters.

Your service is so valuable to us as seasonal clients. When an issue arrives we have always had immediate service. We sincerely thank you.

Sincerely,

R. Marcon, Naples, Florida

Extremely Careful with Our House

To Whom It May Concern:
This is to say that Dan did a commendable job servicing our two AC’s. Dan was very personable, very professional, and extremely careful with our house environment. I appreciated his work ethics and thorough check which resulted in finding a crucial problem with a valve that would have led to major problem if gone undetected. He timely took care of ordering the part and in two days the part will be installed so that we are back with proper air conditioning.
Home-Tech should be proud to have Dan as one of their service people carry the banner of Home-Tech.
Sincerely.
Homeowners, B. Truax, Bonita Springs, FL  

A Wonderful Job

Good morning.

Joe just left our home about ½ hour ago after performing our semi-annual AC system clean and check and I wanted to let you know that he did a wonderful job, was professional, and even “up-sold” me into purchasing a UV anti-bacterial device/system for our AC system. Thank you for having such fine people working with Home Tech. It is one of the main reasons why we have remained faithful customers for over 20+ years – first in Naples and now in Bonita Springs.

Thanks!

M. Norbeck, Bonita Springs, FL 

 

 

AC Service Reviews

PrintIt’s that time of year to get your AC Clean and Check done.  If you are a GOLD Service Agreement Member this service is included in your coverage.  There is no charge for it.  Home-Tech technicians are very busy now doing AC service as the temperatures rise in southwest Florida. Today’s Attaboys are about Chet.  If you have had an experience with Home-Tech that you would like to share about please do so on our Facebook page or you can give us a Google review.  We really do love hearing from our customers and our remarkable technicians like hearing your feedback as well.

Explained Everything

I would like to compliment the young man who came out to do our annual cleaning and filter change service today. His name was Chet. He was one of the nicest young men I have ever had come to my home. He explained everything he was going to do, took his time doing it, and was very efficient. We have always had good service from Home-Tech and this service again was excellent. Thank you.

D. Regan

Personable – Great JobAC Repair Home-Tech

Chet was at our home yesterday for our clean and check. He was very personable and did a great job.

J. Hackett

Friendly, Thorough, Listened

Hi,

I just wanted to let you know that Chet did a great job on our yearly check today. He is a very friendly and personable employee. He was thorough and listened to my concerns.

Thank you.

E. Klus
Naples, FL

Helpful and Followed Through

Just like to mention the work that Chet did at our home.  He was thorough, he was very helpful and did his best to fulfill Home-Tech’s obligation to service our AC and to get us up and running.  He was aware of his limitations and followed through to get us to the next level of service that was needed.  Thank you.

B. Zack

Great Job

Chet was here today to perform annual service on my a/c. He did a great job. Very personable young man and you should be proud to have him as an employee of Home-Tech.

M. Lord

Captiva