July 24, 2014

AC Service – He’s A Keeper

ac service Home-TechWith these summertime temperatures, this is the time of year when you call for ac service and don’t want to be crossing your fingers and hoping a technician that knows what he’s doing shows up.  You want the best – someone who can tackle any problem you are having and fix it.  It’s too hot and no fun to be miserable while you are waiting for a technician to show up or figure out and solve your problem with your air conditioning.  Shawn is one of those problem solvers and a good technician for Home-Tech.  If you’ve have a service experience you’d like to share about please do so our on Facebook page.  We welcome Google reviews as well.  Keep sending the Attaboys about Home-Tech technicians.  We really appreciate your feedback.

He is a Keeperair conditioning repair Shawn

This is to offer our feedback on your Tech, Shawn. In our opinion, Shawn displayed everything one would hope to see when a tech visits your home. He was friendly, informative and efficient at his work. He is a keeper. We would like to have him here for our next service by Home-Tech
V. and J. St. Onge, Bonita Springs, FL

A Fine Technician

Our thanks to Home-Tech for sending out a fine technician to repair our A/C out Friday night.  It is a terrible feeling to be starting the weekend at 8:00 on a Friday night and discover the house is getting warmer.  It is a call that you really do not want to make, but you do.  I was pleased there was an emergency service and someone was available. My wife has not been well and it was a relief that someone would come out at that hour.  So it was after 9:00 when he arrived and immediately figured out the problem.  The fan on the air compressor had gone out.  We were glad he had a replacement with him.  We are very grateful to him and he needs a Atta Boy from you and us.
Thank you Shawn.
 A. and J. Flanigan

Appliance and AC Repair – Problem Solved

attaboy_sealblueIf you spend any time at Home-Tech you will hear a lot of talk about “problem solved”. It’s almost become a company motto. Our technicians are trained to solve the repair problems you may be having with your major appliances and air conditioning. Today’s “Attaboys” are for Shaun. He’s a great technician as you can see from the customer testimonials we are sharing today. If you would like to share a testimonial please do so on Google or share on our Home-Tech Business Facebook page. We really appreciate all the kind words!

Respectful and Great Technician

Good morning,
Just want to send a shout out to Shaun, who is a very respectful and great technician.  He is very courteous young man. Keeps you informed of what is happening and is very knowledgeable.  Two thumbs up!
Thanks,
V. Miller

Problem Identified and SolvedService Agreement Technicians

Shaun came to our house on Tuesday and serviced our clothes washer. Problem identified and solved. He was very professional,  competent and patient.

Courteous, Knowledgeable

Shaun was courteous,  knowledgeable and a good listener about solving our problem. He was a pleasure. Thank you.

M. Goguen, Estero, FL

ac repairPrompt and Efficient

Just to let you know: Matthew K 790,and Shaun V 739, did ac repair work on my air conditioner today. They were very courteous and efficient. Justin Morgan made the first call last week and diagnosed the problem. He also should be commended for his work. Thanks for the prompt and efficient service.

A. Olitsky

Great Job

This is a “Atta Boy” for Shaun who repaired my AC unit on May 22, 2014. Shaun was prompt, came within the designated time and quickly repaired the unit. He was very courteous and explained the process. He did a great job.  Thanks very much.

Regards,

R. Fong-Yee

AC Service – Attaboy Jason

ac service Home-TechDear Sir,

Two technicians came to my place after requesting a service call regarding my air conditioning unit. The 2 technicians were # 737 and Jason.  Well those guys  were so professional and to me very knowledgeable, they did the repair that was required and explained to me my problem and how  to correct it. I am very happy to be a new customer of your organization and for sure I will recommend your service to my friend.
Further more, only 3 months into my program with you, when renewal time comes due it will be an easy decision, ( renew ) Thank you from a satisfied customer.

M. Gingras

Helpful

Jason did a great job for us on Sanibel–he couldn’t have been nicer or more helpful.

S. Pick

Great job!

Jason did a great job for us on our annual AC service last week!  A very nice and polite young man indeed. Thanks.

T. Jakobsen, Bonita Bay, FL

Asset to Home-Techac service Home-Tech

Jason was at our house today for our annual A/C cleaning and inspection.  He did an outstanding job and we couldn’t be more pleased with his attentiveness, attitude, and work ethic.  Certainly an asset to Home Tech and would hope that he does our inspection again next year.

Sincerely,
F. Palone

Very Polite, Very Efficient

A great big Attaboy for Jason who serviced my AC unit and replaced the filter. Very polite, very efficient and a pleasure to have in my home.

W. T. Zinser, Bonita Springs, FL

Professional and Polite

I had the pleasure of having my air conditioning service done by Jason. Jason introduced himself, shook my hand, explained what he was going to do and approximately how long it would take. He was professional and polite during the entire service call. Based on all of our experiences with Home-Tech I recommend this service to people I know. Thank you for treating your customers so nicely. Thank you.

Lisa

Emergency Call

Last Sunday Jason responded to an emergency call for my central A/C.  The pets in my house are sensitive to overheating.  For that reason, I was hoping for a quick fix to the A/C.  Luckily, Jason has a broad range of skills.  He found a few problems with my central A/C, he had parts on his truck to immediately fix it all, and my pets and I were saved from a meltdown!

Jason is very professional and well-spoken.  He has a deep understanding of the numerous systems involved in this type of service call. Thanks for a quick, professional repair!
Bob M

Valuable AC Maintenance

ac101Part of the value of having a GOLD Service Agreement with Home-Tech is that one annual air conditioning maintenance and clean and check is included at NO CHARGE. Our expert technicians are a valuable resource when it comes to your ac maintenance. If you haven’t scheduled your clean and check yet this spring, call Home-Tech today to make your appointment.

Very Valuable to Seasonal Clients

To Whom It May Concern,

We scheduled a maintenance appointment for our two air conditioning units on Friday between 8:00 am – 12:00 pm. The service was great…..call received regarding the time frame a technician would arrive and Chet appeared within that time frame. He was very polite and professional; serviced both units and cleaned all return filters.

Your service is so valuable to us as seasonal clients. When an issue arrives we have always had immediate service. We sincerely thank you.

Sincerely,

R. Marcon, Naples, Florida

Extremely Careful with Our House

To Whom It May Concern:
This is to say that Dan did a commendable job servicing our two AC’s. Dan was very personable, very professional, and extremely careful with our house environment. I appreciated his work ethics and thorough check which resulted in finding a crucial problem with a valve that would have led to major problem if gone undetected. He timely took care of ordering the part and in two days the part will be installed so that we are back with proper air conditioning.
Home-Tech should be proud to have Dan as one of their service people carry the banner of Home-Tech.
Sincerely.
Homeowners, B. Truax, Bonita Springs, FL  

A Wonderful Job

Good morning.

Joe just left our home about ½ hour ago after performing our semi-annual AC system clean and check and I wanted to let you know that he did a wonderful job, was professional, and even “up-sold” me into purchasing a UV anti-bacterial device/system for our AC system. Thank you for having such fine people working with Home Tech. It is one of the main reasons why we have remained faithful customers for over 20+ years – first in Naples and now in Bonita Springs.

Thanks!

M. Norbeck, Bonita Springs, FL 

 

 

AC Service Reviews

PrintIt’s that time of year to get your AC Clean and Check done.  If you are a GOLD Service Agreement Member this service is included in your coverage.  There is no charge for it.  Home-Tech technicians are very busy now doing AC service as the temperatures rise in southwest Florida. Today’s Attaboys are about Chet.  If you have had an experience with Home-Tech that you would like to share about please do so on our Facebook page or you can give us a Google review.  We really do love hearing from our customers and our remarkable technicians like hearing your feedback as well.

Explained Everything

I would like to compliment the young man who came out to do our annual cleaning and filter change service today. His name was Chet. He was one of the nicest young men I have ever had come to my home. He explained everything he was going to do, took his time doing it, and was very efficient. We have always had good service from Home-Tech and this service again was excellent. Thank you.

D. Regan

Personable – Great JobAC Repair Home-Tech

Chet was at our home yesterday for our clean and check. He was very personable and did a great job.

J. Hackett

Friendly, Thorough, Listened

Hi,

I just wanted to let you know that Chet did a great job on our yearly check today. He is a very friendly and personable employee. He was thorough and listened to my concerns.

Thank you.

E. Klus
Naples, FL

Helpful and Followed Through

Just like to mention the work that Chet did at our home.  He was thorough, he was very helpful and did his best to fulfill Home-Tech’s obligation to service our AC and to get us up and running.  He was aware of his limitations and followed through to get us to the next level of service that was needed.  Thank you.

B. Zack

Great Job

Chet was here today to perform annual service on my a/c. He did a great job. Very personable young man and you should be proud to have him as an employee of Home-Tech.

M. Lord

Captiva

May Day! May Day! My Air Conditioner is on the Fritz!

air conditioning may dayMay has officially arrived and in Southwest Florida, that basically means the beginning of seven long months of heat and humidity. In other parts of the country, they’re happily waving goodbye to one of the most brutal winters ever, as they joyously open their windows and doors to allow a lovely spring breeze into their homes. But here, we’re doing just the opposite. We’re closing everything up and cranking our thermostats down (as I pen this missive, it’s 91 degrees and 60 percent humidity – and it’s only May 1st). But, what if, just what if, it stopped working?

Scary Summer

We all have fears – but if you’re like me, one of the most terrifying things imaginable is having your A/C die. A good, working, cold air conditioner is key to survival in our tropical climate. Some say they’re “fine” with opening windows and running ceiling fans, but I’d rather pay for air-conditioning than just about anything. I’m happy to give up a new pair of shoes or a handbag if it means keeping my thermostat at 70 degrees at night. And any woman who has ever experienced a hot flash KNOWS EXACTLY WHAT I’M TALKING ABOUT.

Home-Tech to the Rescue!

Last summer, my fear came to pass. Our A/C was not pushing out cold air – and it was August. It was also a Sunday evening (of COURSE). My first thought was to check into a hotel, but then I remembered Home-Tech. The Tech Rep was there lickety-split – and luckily it was an easy fix – he replaced some fluids and the A/C was doing its thing again before I was nearly forced to dunk my head in a sink full of ice water.

First Call’s On Us

Home-Tech is your May Day call on May Day or ANY day if your air-conditioner – or any appliance – needs a fix. And remember, the First Call’s On Us! That means Home-Tech will cover your first repair up to $200 when you purchase a Gold Service Agreement – taking the anxiety out of a long, hot summer is SO worth it. Personally, I’ll never forget the technician who saved my life with a May Day call last year – and my husband is grateful, too – menopausal women in non-air conditioned environments should be approached with caution. Trust me.

Best Air Conditioning Clean and Check Reviews

Air Conditioning GaugeMany of our seasonal residents are getting ready to head back up North for the Spring and Summer. Before you leave your home here you may want to call Home-Tech and schedule your annual air conditioning Clean and Check of your system. If you’ve never hired Home-Tech to perform air conditioning service before you may be curious as to what to expect.  We’ve shared some reviews from our customers and there are many many other reviews throughout our website.  If you would like to share about a service experience with Home-Tech we invite you to visit our Facebook page or give us a review on Google.

Thorough Air Conditioning Check

I had my annual service check done today by your tech Chris.  He was thorough and very pleasant.  He also took the time to explain several features of my HVAC system and other appliances.  Excellent!

C.Romero, Naples

Prompt, Polite and EfficientHome-Tech Air conditioning repair

We just had the good fortune of having your service rep Joe service our central air conditioner. Joe took the time to explain to this novice (me) exactly how the system worked, what he was doing and how to set it up for optimum performance once we head north for the summer. He was prompt, polite and efficient. You can be proud of him as a representative of your company.

Regards,
B. Heaslip, North Fort Myers. FL.

air conditioning repair ductAnnual Cleaning and Maintenance for Two AC Systems

Home-Tech,

Today your representative, Chet, came to our home to conduct the annual cleaning & maintenance for our two A/C systems.  Based on our past experience, we have found every one of your people to be exceptionally good representatives of your Company.  However, today our experience with Chet established a new “benchmark” that others will have difficulty meeting in the future!

Chet arrived on time and with a pleasant greeting when he introduced himself.  He was well dressed and spoke well.  Throughout the process of cleaning and servicing our A/C system he was careful to put down a sheet to catch any falling dust and dirt and even used a dust rag before opening the hatch in the ceiling of my wife’s closet to make certain that no dirt fell on her clothes.  He kept us informed of his progress and answered all of our questions directly and intelligently.

You are most fortunate to have Chet as a member of the Home-Tech Team!

L. Pearce, Ft. Myers Beach, FL

Very Neat and Cleaned UpAir conditioning repair line set

I am writing to let you know that Chris was at our home this morning doing our annual check-up of our air conditioner and furnace. He was very personable and efficient. He explained all he was doing to my husband and what he needed to do to help maintain our AC/FUR. He was very neat & cleaned up after himself. Chris’s work ethic is excellent (kind, prompt, helpful, neat). He is a good ambassador for your company. We were more than pleased with Chris. Thank you.

B. McCormick, Fort Myers, FL

Very Helpful With Routine Maintenance

Gentlemen, just a note to say that your technician Jason came to our home yesterday to do a preventive maintenance check on our A/C units. He was prompt , courteous , neat in appearance , communicative and very helpful , pointing out some areas where I can help with routine ongoing maintenance of our system. He did a very thorough job.
R. Haller

New Customers

We are new customers and today we had our first visit from home-tech to check our air conditioning system. I cannot say enough about the technician, Jason. He was very pleasant and thorough with his inspection. Jason also explained everything to us and the condition of our system. Thank you for having such a conscientious and friendly employee.

Sincerely -
W. Flemming

Satisfied with Home-Tech’s Air Conditioning Repair Service

attaboy_celebrate3Our technicians get a lot of fan mail about the job they do for appliance repairs or air conditioning repairs.  We want to thank our customers for the constant flow of feedback that comes in. It makes all the employee owners of Home-Tech feel good to see that our customers are happy with our service.  Today’s comments are about Steve and Shaun.  Way to go, guys.  If you would like to share any feedback with us we encourage you to review us on Facebook or give us a Google review.  Thanks so much.

 

Very Impressed

Just wanted you to know that we are very impressed with your Technician Steve. His tech knowledge, attention to details, problem solving is superb. His inter personal skills are great. He is a valuable employee of Home-Tech and we wish him great success.
A. Capoor -Venice, FL

Quick TroubleshootingAir Conditioning Gauge

I want to give Steve an AttaBoy for quickly troubleshooting and fixing our AC problem today. I would also like to give an AttaBoy to Home-Tech for sending someone out so quickly to fix our AC. I am always very satisfied with Home-Tech. No question I will renew the contract when it comes time for renewal soon.

A. Rothman -Sarasota, FL

Service Agreement TechniciansConducted Themselves as Employee Owners

Shaun and Steve were at our home today to do repairs on our air conditioner. They conducted themselves in a very professional manner starting with introducing themselves, describing the work to be done and approximate time to do it,  and proceeding to performing the work in an efficient manner.

They conducted themselves as I’m sure you would expect employee/owners to do so.

A happy Home-Tech customer,

J. Keller -Fort Myers, FL

Superb Appliance and Air Conditioning Service

attaboy_celebrate3It’s Valentine’s Day week and the love is pouring in for the Home-Tech technicians. Today’s blog post is all about Brian.  Our Service Agreement customers love just making one call and having professional technicians like Brian show up who can repair any of the major equipment in their homes. The convenience cannot be matched.  You deserve this kind of service experience.  Maybe it’s time for you to buy a Service Agreement? If you would like to share about a Home-Tech technician who helped you, we’d love to hear about it.  Go to our Facebook page to give us a review!

Friendly, Respectable and Efficient

This morning I was graciously greeted by Brian & Joey.  These 2 technicians were the most friendly, respectable and efficient staff I could ask for.  Being a business owner myself, having excellent customer service is what drives your company and I was very impressed by both.  Both of these technicians receive atta boys!!  Thanks Home-Tech, continue the superb service I received today.
C. Donato

Washing Machine RepairAir Conditioning Repair Tech

Hello,
Thank you so very much for sending Brian to my home today to repair the washing machine. He was so kind and polite and it only took an hour instead of the allotted two hours. Thank you for having such nice and polite employees. Happy New Year!

G. Snyder-Falkinham

 

Left Everything Neat and Orderly

Brian was a very efficient and knowledgeable technician.  He tackled the problem with great expertise, corrected it and left everything neat and orderly. Furthermore, he was  very pleasant and a great representative for your company.  If we ever have another problem, we would be happy to have Brian return.

C. Pepper

Professional, Competent and Friendly

Dear Home-Tech,

This is an appreciation for good service by Brian S and Chris today. Both Brian and Chris were very effective in solving our air conditioning service issue. They are professional, competent and friendly. I am very satisfied with Home-Tech’s service and with the products they sell and install.

J. Hoel, Ft. Myers, FL

Air Conditioning Service Included with Gold Service Agreement

air conditioning serviceOur Service Agreement Members are always pleased with the value they get out of their agreement.  Part of the value of being a GOLD member is receiving air conditioning service – a  clean and check for free annually. It’s really important to have your ac unit thoroughly checked.  It’s also important that you take the time to do your part and change your ac filters.  Today’s customer reviews are all about Matt. If you’ve had a service experience with a Home-Tech technician and would like to share about it you can do so on our Facebook page or give us a Google review. We are always glad to hear from you.

Pleased with Service

We had Matt service our air conditioning and furnaces yesterday. He was excellent and we could not be more pleased with our service.  He explained everything that needed to be done, was neat and was done in a reasonable time.
R. Nate
Bonita Springs, Fl. 34134

Excellent Experience

I just wanted to send a quick email to say that the technician who came out to do our Air conditioning service and install a safety float switch was extremely professional, helpful, and friendly.  He did a great job and was very thorough.  Our experience with Home-Tech, since signing up for a service agreement, has been excellent: one of the best decisions we have made as home-owners.

Thank you!

M. Hamer, Sarasota, FL

Pleasure Doing Business

Matt left me the AttaBoy card and asked me to take a few seconds to email you about our satisfaction with his work on the AC system and the heating system.
It was a pleasure to do business with Matt.  He explained to me thoroughly what he was doing and we discussed the length of time left for the AC system–3 or 4 years–which is good news.  He showed me how to change the filter on the AC unit and told me how frequently that should be done. He told me what to expect with the aging hot water heater…signs that indicate trouble…like leaking water. He was very courteous –shook my hand, told me his name, made eye contact throughout.  Matt’s a very poised young man.
S. Ennis

Answered All Questions

Matt came today to service our air conditioner/furnace as part of our service contract.  He was very nice and helpful.  He answered all questions and was very patient and respectful.  He was very good at explaining what he did and documented everything. He represented the company well.
Sincerely
F. Lanciotti
Fort Myers, FL 33967