May 22, 2013

The Lonely Back Burner. Celebrate the Unsung Hero of Cooktops

hometech appliance cooktops stoves

Photo Courtesy of http://www.flickr.com/photos/setothetech/4899871287/

You know they are there…two or three smaller empty spaces on your stove or cooktops that go longly unoccupied. Those larger, bigger, more powerful burners get all the credit, the overachieving front row. Isn’t it time you spread the love around? For too long, the back burners have been under rated. Sure, on big holidays they save the day keeping the gravy at the perfect temperature without clumping. Cooktops and the smaller burners are made to be used, and we mean for more than just heating up the tea kettle. For most of us, you use the small burners for the small saucepan, which are typically used to heat up soup, warm milk, melt butter or making rice. But, it can do oh so much more! Today, for the first time in a long time, celebrate the back row of burners! 

Why Cooktops Need the Small Burners

The simplest answer to that question is this: because of the cookware. In the most basic of cookware sets consumers will purchase, the standard items are the tiny, but mighty, 1-quart saucepan, 2-quart saucepan, the multi-purpose 5-quart stockpot, the 7″ fry pan and its big brother, the 9.5″ fry pan. Really, to effectively heat the larger saucepans or fry pans, a larger heating element is required on the cooktops.  For example, check out the Electrolux 30″ Drop-In Electric Cooktop. This model, the EI30EC45KB, has stainless steel trim and a smooth ceramic glass surface that is sleek in style and easy to clean. It has 4 elements including a powerful quick boil element that boils water faster when you need it and a Flex-2-Fit element that adjusts up to 3 sizes. The precise Express-Select electronic controls allow you to go from simmer to boil easily.

Be Part of the Counter Culture. Cooktops That Start a Cookware Revolution

cooktop electrolux home-tech appliances The cooking elements on these cooktops adjust up to three sizes, so the element fits the cookware, not the other way around. The lonely back burners again have a purpose! And, check this out, these cooktops from Electrolux have touch controls. Heat is controlled by just the touch of a finger, resulting in a clean look uncluttered by knobs or dials. These controls are intuitive, precise and very stylish.

Want to know more about cooktops, burners and other kitchen appliance options? Contact Home-Tech’s appliance experts. They can help you find the right kind of cooktop for your culinary needs as well as your budget. Shop online or in one of our Showrooms. Need more information, you can call Home-Tech at any time for expert advise at 800-800-8356. 

 

 

 

When One Goes, They All Go. A Customer’s Story of Appliance Repair.

dishwasher repairs appliance repair hometech ” I just had a visit from Home-Tech. I called over the weekend about a service call for our dishwasher, as it seemed to be foaming up in great amounts, and then, wouldn’t clear through the cycle. Home-Tech scheduled the appliance repair for early in the week. Not more than a couple of hours later, our microwave blew out. We called Home-Tech, and they were able to add the microwave to the service call.

When the technician arrived, he checked out the dishwasher first. His first recommendation on this appliance repair was to use a dishwasher cleaner, and double check the age of the dishwasher soap being used. In addition, he told us fresher soap won’t foam, but older dishwasher soap has a tendency to foam. That was excellent advice!

The Home-Tech appliance repair technician then checked our microwave, and it was, in fact dead. A new microwave was needed, so the technician called Home-Tech, and ordered us a brand new one right then. He even scheduled the installation appointment for us!

hometech appliance installation eduardNot more than a day later, Eduardo came out to perform the appliance installation. He worked quickly and efficiently. As a service agreement member, and being that our microwave was more than 10 years old, we did not qualify for the free replacement. But, we did get a substantial price break on a pro-rated basis. We are extremely happy customers and were pleased not only with the appliance repair, but with the entire experience, as always.

-Jim Hefferman

Why Do Homes Have a Distinct Smell? Is it an Air Conditioning Issue?

hometech smell air conditioningYou know that smell, right? It’s that smell when you walk into a home and you automatically recognize the place by that distinct odor. Have you ever wondered why places have a defining aroma and why others do not?

What’s That Smell?

Apparently there is something called “Occupant Odor.”  According to Glamzzle.com, these odors come from the detergents you use, cooking smells, cleaning supplies, and room fresheners. These scents then occupy spaces like curtains, carpets, cushions and pillows. Combined together, the meshing of these scents creates your distinct home smell.

While some homes have a more pleasant aroma than others, there are certain smells that you would prefer to avoid, like that of pet dander, mildew, or mold. Have you tried everything to eliminate these odors to no avail? Strong and lingering odors may be a sign that there could be a problem with your air conditioning

Is Your Air Conditioning Creating  Stinky Smells?

Let’s say there is a strong and overpowering mold smell that occurs when you are running your air conditioning. It is possible that mold has grown on and/or around your condenser coil. This occurs when draining of the condenser pan is malfunctioning. Home-Tech calls this problem the odoriferous coil. This requires professional assistance, and Home-Tech should be contacted to clean your coils. We don’t want to see you suffer through another stinky day, so let us freshen up that air.

air conditioning AC smells hometechSimple Smell Solutions

If your odors are caused from environmental elements, try some of these easy solutions to stop those smells.

  1. Change out your air conditioning filter more frequently. Changing them on a regular basis will increase your unit’s effectiveness and reduce the chance of smells lingering in your house. 
  2. To remove a lingering kitchen odor that comes from a pungent vegetable like cauliflower or cauliflower, add a tablespoon of lemon juice to the cooking water or dish. 
  3. Cook with the fan on. Ventilating the cooking process can eliminate lingering odors. If it is something super pungent, like a curry or cumin dish, try opening the windows as well. 
  4. Does your garbage disposal stink? Try using distilled white vinegar to neutralize the odor. Fill an ice cube tray with vinegar and freeze. Toss the cubes down the disposal and let the deodorizing begin. While the vinegar scent is strong, it does dissipate over time. Vinegar is great because it kills mold, germs and bacteria thanks to its high acidity. 

A Home-Tech Home

We care about your comfort. While our technicians know first hand that each home has a distinct smell, we also know which smells are cause for concern. Have an odor that you are unsure of, call the experts with a trained nose. Home-Tech can evaluate any air conditioning problem, and are available when you need us most. We are here to answer your questions, even if it is about a lingering odor. Call us today at 800-800-8356.
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The Fall of Refrigerator Magnets. An End of an Era.

refrigerator magnets stainless steel

Photo Courtesy of:http://www.tonjasgatherings.com/

Where have all the finger paintings gone? What about the alphabet magnets or the magnetic poetry set where your creativity could reign free? Times they are a changin’ and the end of an era is upon us. We are now witnessing the Fall of Magnets, a bare refrigerator door without magnetic powers. How has this happened you may ask? It happened when we all made the shift to stainless steel refrigerators. While stylish, they aren’t magnetic.

Refrigerator Door Bares All

Its a tough time for magnets these days with all of these fancy, shiny, sleek new refrigerators on the market. But fear not, there are solutions. Let’s say you have an Electrolux Standard-Depth French Door Refrigerator with IQ-Touch Controls, where can you find the room to post your child’s good grades, holiday art project or that wedding invitation that you can’t lose? Fret not, there are a few solutions available.

  1. hometech refrigerator magnets Choppa Board:  A powder coated sheet of metal, the choppa board backed with powerful suction cups allows you to place a magnet board on most flat, nonporous surfaces without the need to drill, nail or use adhesives. The price is $20. 
  2. Adhesive Putty: This reusable solution works great on any surface. The best part is, there is no clutter of magnets. We recommend the Scotch brand Adhesive putty, as it is easy to remove and won’t leave big circles on your beautiful stainless steel refrigerator.
  3. Lulalu clips: Lulalu uses a proprietary material that grips to smooth slick non-porous surfaces including stainless steel, glass, mirrors, tile, and wood. Non-adhesive, it leaves no marks or residue and is non-toxic. Each Click Clip holds up to 10 sheets of paper and is 2″ diameter. The clips start at $5.

The Stainless Steel Solution

You never need to worry when you have Home-Tech supporting your refrigerator or any of your appliances. Our appliance experts can offer solutions like this, helping to find a solution for even the most trivial question, like “What do I do with my magnet collection?” If you are looking for a new refrigerator, look no further than our Appliance Showrooms. Our appliance experts on staff are standing by to assist you finding the right appliance for your home. Have questions, call us 800-800-8356. 

Community Connections. Home-Tech Supports Public Broadcasting & WGCU

PBS WGCU Home-Tech Community “My wife and I watch PBS every night and the one thing I noticed is that we NEVER push the mute button. And years ago, I saw a Lexus spot, and while I don’t remember the details, it made such an impression on me that I said to myself, ‘I want my company to come across with the same class as Lexus. So, I decided that we [Home-Tech], would become a sponsor. I have had customers tell me they appreciate our support of public broadcasting.  And if we don’t support it, it may not be here for all of us to enjoy.”

- Steve Marino, President and CEO of Home-Tech

Click Here to see Steve’s PBS Testimonial Video.

More About Community Support for WGCU

Home-Tech is proud to be a community business partner of WGCU, PBS and NPR.  The programming these stations provide are more than news and  more than entertainment, they provide a voice for our local communities.  While Sesame Street and Antiques Roadshow may be your first thoughts when it comes to public broadcasting, to Home-Tech it represents local jobs and a long lasting tradition of excellence in programming. So, when Home-Tech aligns with WGCU it is because of the class and excellence of their network,  and the extraordinary opportunities that public broadcasting represents and provides to our local communities.

Your Community AC and Appliance Experts

While we support our community, we do hope that the community will support us in return by calling Home-Tech when you need an appliance or air conditioning repair.  We serve all of Lee, Collier, Sarasota, Manatee and Charlotte counties and can even provide emergency repair service when you need it most. Nothing means more to us than supporting the communities where we live and work, and if we can get the word out through an organization like WGCU, even better. Have questions about a repair, call us anytime at 800-800-8356. 

 

Naples Appliance Repair Customer Pleased with Home-Tech

atta boy testimonial southwest florida air conditioning appliance repairWe, The Morrow Family,  have been very satisfied Gold Service Agreement Members of Home-Tech for over 15 years, and tonight’s experience confirms why we only deal with your company. At 4:30 this afternoon, we discovered that our 20 plus year old refrigerator quit cooling. We called Home-Tech and immediately got through. We were told that a technician would come “after 6:00″ for which we were grateful given the late hour of the day.

At 6:08pm,  Brian S. (# 737) called us and said he would be here “within 20 to 30 minutes”. True to his word, he was here 20 minutes later. He quickly diagnosed the problem, and identified the problem with the refrigerator, a worn out defrost controller. Lucky for us, Brian had the part on his truck. He replaced the part quickly and was on his way.

Brian was extremely pleasant and obviously knew what he was doing. I told him how much we appreciate dealing with Home-Tech and folks like Brian.  He expressed how excited he is to be with your company. Brian is the kind of technician you all should be proud of. He represents Home-Tech very well.

One of the reasons our family likes Home-Tech is that you are employee-owned and all participate in profit sharing.  We learned that this is only offered to folks who are thoroughly vetted as to their competence and ability to interface with customers. In our opinion, Brian is “a keeper!” Thank you for the continued great service from Home-Tech.

Best,

Brooke Morrow, Naples, FL

Air Conditioning Tech Rep. Promoted. Jonathan Hayo Named HVAC Manager

Jon Hayo HVAC Manager Air Conditioning HomeTechHome-Tech, Southwest Florida’s residential air conditioning, appliance service and sales leader, promoted Jonathan Hayo to HVAC Manager of the company’s Bradenton location. Jon will be the direct supervisor for the air conditioning technicians and sales representatives in the Sarasota and Manatee county markets. As a Tech Rep for the company, Jon successfully increased sales and grew visibility for the company in the northern counties.

Hayo was instrumental in the growth of Home-Tech’s northern territories and he played an important role in the grand opening of Home-Tech’s Bradenton location. He brings more than 36 years of air conditioning and sales experience. Jon has been with Home-Tech since 2011.

 

 

Best of Air Conditioning – 2013 Best AC Systems

air conditioning ac hvac best of 2013 hometechNow that 2013 is in full swing, its time to share the facts and our recommendations on the best air conditioning systems on the market for this year. It is never easy when researching a major purchase, like an air conditioning system, to really know what you are getting.  While there are many options and brands to chose from, there are five systems that really stand out. Home-Tech’s air conditioning experts have done the research for you. You can trust our selections, as our criteria for selecting these AC systems are based upon price, performance, warranty and durability.

Amana 18 Seer Air Conditioning System – ASXC18

The ASXC18 is a popular selection because it is a best value when considering price and warranty coverage. This air conditioning unit provides high-efficiency, outstanding performance and quiet operation. In addition, it’s reliable operation and outstanding features add up to premium indoor comfort. Amana’s premium warranty protection includes a lifetime unit replacement limited warranty as well as a 10-year parts limited warranty.

Carrier Infinity 21 Central Air Conditioner – 24ANB1

Home-Tech’s air conditioning experts consider this Carrier to be the most technologically advanced and the highest performer in its class.  It is the “Corvette” of the bunch.  Not only was the Infinity 21 pinned as  the Most Efficient in 2012 by Energy Star, but it was also named by Consumer’s Digest as a Best Buy® winner. By far, this system does the best job removing humidity in the home thanks to the two-stage scroll compressor.

home-tech air condition ac trane 2013

Photo Courtesy of Trane

Trane XL20i - 4TTZ0024A

Trane air conditioning systems have a reputation of lasting the longest and being built the toughest. Their slogan, “It’s Hard to Stop a Trane,” is true, these units hold up for a very long time. The Home-Tech AC team refers to the XL20i as the  ”F150 of the AC industry.” This dual-compressor unit has an exclusive compressor for milder weather and a second, larger compressor for hot days. Trane’s patented Comfort-R™ provides greater humidity control in cooling by running the fan at a slower speed during start-up.

Bryant Preferrred Series Air Conditioning System – 126B

Bryant,  a sub-brand of Carrier, is a more economical option to save consumers some lettuce. Bryant is the “Toyota,” always reliable, doesn’t have many problems and will last for a very long time. This is the air conditioning system your neighbor and most of the people on your block will have. The Bryant 126B  is a great, sturdy and long-lasting AC system and that is why we highly recommend it.

Maytag iQ Drive – PSA4BI – 24.5 SEER

When it comes to efficiency, the Maytag PSA4BI is the industry’s elite.  This air conditioning system comes standard with a very strong warranty and it is made of stainless steel. Do you like a system that is extremely quite? The iQ drive puts out a quiet 59 decibles. This system was also awarded a Consumer Digest’s Best Buy®  and rated Most Energy Efficient design in 2012 by Energy Star. Thanks to its energy efficiency and high-end comfort features, this air conditioner qualifies for the Maytag ecoLogic™ green seal.

 Your AC Experts

Have questions about the right air conditioning system for your home? While this list is an excellent start, every home is different. Make sure you research the system you may purchase, and double check that the AC company you hire is NATE certified, like Home-Tech. A new air conditioning system is no good unless it is properly installed, balanced and is the proper SEER for the size of your home. Don’t just call anyone, call Home-Tech to learn about our air conditioning options at 800-800-8356.

Women in Management at Home-Tech: An Interview with Marketing Director, Margo McQueen

hometech marketing manager margo mcqueenName: Margo McQueen

Position: Marketing Director

How many years have you been with Home-Tech: 2 years

What other positions have you held? 

I started in the Marketing Department and have worked in the IT department as well.

What gives you the greatest satisfaction?

To be perceived correctly by the public and our customers is our ultimate goal in the Marketing Department.  We are an employee-owned company where each individual truly cares that our customers receive an outstanding concierge-like service experience each time.  It is very satisfying to have a website, advertising materials and commercials that truly reflect our company culture so that others can understand the high quality services we offer.  I am satisfied each time I hear of one of our customers sharing with another how much they love Home-Tech’s service.  Our customers’ satisfaction is my greatest satisfaction!

What is unique about the marketing department? 

In all of southwest Florida, I doubt there is another marketing department that has the quality of manpower and womanpower that ours does.  We do almost all of our work in-house, including our own public relations.  Our CEO has assembled an awesome marketing department and under his steady hand we have built our excellent brand now for over 3 decades. I have spoken to marketing firms that would like to work with us, but in almost every case, the services that they are offering are something we are already doing.  They are always amazed that we do everything in-house, but that’s the Home-Tech way. 

How would you describe your management style?

I am Home-Tech’s newest manager. I bring what I have learned in the past managing a sales team of 200 women as well as techniques I have learned from other Home-Tech managers.  I believe and trust in everyone in our department.  They are gifted and creative.  I try to provide the environment for them to flourish.  Creative people do best when they have time to dream and think and have as little stress as possible.  I am trying to carve that space out for them so they can do great work.  All brainstorming is welcome. We have fun every day!

Home-Tech is a woman-friendly organization, wouldn’t you agree?

Yes! It may surprise people that a business based on repair of air conditioning and appliances has so many opportunities for women to thrive.  The CEO and employee owners have created a culture, though, where everyone can thrive.  If you want to work hard, learn every day, “play well with others” and always keep the customer in the front of your mind, you can be successful at Home-Tech.

What advice do you give to newer employees?

In your free time talk to as many other employee owners as you can.  Learn what their job description is.  The faster you get the whole picture of what Home-Tech does in your mind, the better.  The most successful employees understand everything we provide and why we do what we do.  

What is your favorite saying?

My favorite saying is “You gotta’ eat the frog first thing”.  This is a concept I learned a long time ago and live by every day.   You look at your task list for the day, pick the one thing you are dreading and knock it out first thing.  You get it over with or “eat the frog”.   Once it’s done, the rest of your day just flows so nicely.  

What is the best advice you have ever received?

You need to move to Ft. Myers!  I had dear friends support me and encourage me to move here 2 years ago and I’m so glad they did.  It’s so beautiful here and conducive to healthy living.  I’m in love with southwest Florida.

What are your interests outside of Home-Tech?

I’m interested in learning about every little nook and cranny here in southwest Florida and capturing it with my camera.  Most of my free time is spent out and about with my dog enjoying the beauty of Florida.

Two Decades of Service Agreements Make for Happy Customers

service agreements home-tech testimonial

Photo courtesy of http://readysettable.wordpress.com/

“We have been loyal Home-Tech beneficiaries for over two decades. We just re-upped for another four years. Recently, we replaced our A/C system. We cannot come up with sufficient accolades to describe the professional work and respectful attitude of the Home-Tech team that handled our project and associated service agreements. The Home-Tech reps that bring great credit to your company are Sheryl S., Mike H., Derek E., Jason, Casey and David.”

Respectfully conveyed,

Jim & Joan Merritt, Bonita Springs, FL