What do Home-Tech customers think about the value of our air conditioning repair service or appliance repairs or having a Service Agreement? Inquiring minds must know. We hear from customers every day and love sharing their opinions. If you would like to tell us about the value of your Service Agreement visit our Facebook page or review us on Google.
Dear Home-Tech -
You guys are worth every penny. You always come quickly and kindly, but Shaun wins the prize. My air-conditioning didn’t seem to be working when we returned home from a 3 week trip. I called you to ask for help. While I was on my cellphone talking to Comcast because my phone wasn’t working either, Shaun called to say he was on his way. I couldn’t switch over fast enough and I missed his call. Then it seemed like the air-conditioner was working so I called you back to tell you that. A few minutes later, Shaun was at the door. He said, “I was right near here so I stopped to see if things were okay.” And they weren’t!! So he saved the day and fixed it! We were able to sleep in comfort. What a guy! Thank you.
J. Pryor
Recommends Service Agreement
I arrived home last Thursday at 4:00 p.m. to find out I had no air-conditioning. I called for a service call and was told that a service person would be out by 6:00 p.m. and would call when he was on the way. Shaun called and said he was on his way. Shaun was very courteous, polite and knowledgeable. He fixed the problem and it was before 6:00 p.m. which I greatly appreciated as it was very hot in my home. To have service that quickly when you are so busy with other air-conditioning problems was appreciated so very much.
Committed to Service and Hard Work
I simply wanted to pass along our deepest appreciation for the committed effort of Matt and his colleague Tim. After being without A/C for 3 days (in September….in Florida), and after valiant effort of their colleagues (Brian on Saturday and Robert on Sunday), Matt and Tim showed up to finally provide our family some comfort. Armed with not just the appropriate parts and the appropriate knowledge, but also with the appropriate sense of commitment and compassion, Matt and Tim dedicated the majority of their Monday evening to provide cooler air for my wife and our 4 year old son. We can’t express our genuine and sincere appreciation deeply enough….to both Matt and Tim. I surely hope the leadership of Home-Tech recognizes and appreciates the assets (in these two young men) with which they are fortunate enough to be blessed. In our current day and age (and culture), it is refreshing to find individuals so committed to service and to hard work. Thank you, thank you, thank you!!!
