December 22, 2014

Home-Tech Customers Happy with Air Conditioning Service and Appliance Repair

Atta Boy rectangle graphicIt takes a lot of cooperation among the employees of a company to provide excellent service to customers. Home-Tech has this down to a science, from the Customer Service rep that answers your call and schedules your appointment time, to the Dispatch Department that plans the route for the service technicians, to the technicians themselves who are trained in all major appliance repairs and ac service. It’s a well oiled machine. The icing on the cake is you, our customers, who are so willing to give the technicians such great Attaboys for their service. Thanks for doing that and we are going to keep sharing your good words!

Very, Very Tidy

James came to fix our air conditioning service, to service our air conditioning. We had an excellent service from him.He was incredibly thorough and very, very tidy, cleaned up and just a very good job done. Thank you very much.

Mrs. Coughlin, Sanibel

Shout Out to Customer ServiceNATE certified

For Peggy – Thank you for taking care of our problem. Our air conditioner was out and we really appreciate what you did for us.  We are very happy with your service.

The Catowskis

Air Conditioning Repair TechGarbage Disposal Fix

I had Brian S come to my house this morning to fix a disposal in my sink.  Not only was he was very much on time, calm and professional, did a good job and cleaned up everything afterwards. I highly recommend him. Thank you for having someone service me who does such a good job.

T. Rosen

Very Professional

We had Pedro come out and service our air conditioning.  He was very professional. We really appreciate that. Thank you.

Mrs Indevery, Naples, FL

Service for a Dryer

I’m reporting on Nick. He came to my house last week to check and service my dryer.  We were very impressed. He was very professional.  We do appreciate that. Thank you.

J. Ostringer

A Great Employee

Yesterday one smart person came to my house and fixed my air conditioning. His name is Steve.  In my house I’ve never had a smart person like that. I just wanted to let you know he did an outstanding job.  He’s a great employee and very very smart. He did a great job. Tell him he did a great job. Thanks.

The Gobals, Venice, FL

 

Home-Tech takes the Scare out of Appliance Repair

tombstoneFor many folks, a brain-hungry hoard of flesh-eating zombies is scary — a dude in a Freddy Kreuger mask with a chain saw is terrifying – and for most of us, a scary clown jumping out from around a dark corner makes us scream.

It Gets Worse…

But, if you’re like me – there’s nothing more horrifying than a broken appliance or one that’s missing a part. I’d rather watch a marathon of “The Exorcist”, “The Shining”, and “Psycho” over and over again than contend with an air-conditioner on the fritz in the Southwest Florida heat. Seriously — instead of seeing my thermostat rise into the high-80s, I’d be far happier to see those creepy twin girls appear at the end of my hall, Linda Blair spray pea soup all over my wall, or meet  Norman Bates in my shower than lay around fanning myself frantically while I wait for a repair man to show up. In fact, I think “Broken A/C” would be a much more popular costume (in terms of scariness) then, say, a Demon Vampire or an Evil Doll. I mean, at least you can run away from a Demon Vampire or an Evil Doll. When you have a broken air-conditioner, you’re too hot and sweaty to run. In fact, instead of using decorations to create a haunted house in your home, just turn off the air and invite guests to come in and sit in the heat – it’s much scarier – especially if you lock the doors.

Scare Your Appliances Straight With a Service Agreementpumpkin with logo

Whether it’s an air-conditioner, kitchen appliance repair, washer, dryer, or more, you can stop the nightmares about broken appliances or missing parts with the security of a Home-Tech Service Agreement. We have a Gold Plan for all you ghouls that want extra protection and a Silver Plan for all the spooks that need to pay a little less – either way, we answer the question of who you’re going to call when your appliance busts – and that’s Home-Tech. Not just on Halloween, but for security the entire year.

And with Halloween so close, I need to get to work on my sexy “Broken A/C” costume. I’m thinking two used filters and maybe some galoshes? Maybe a little dress with thermostat that reads 89 degrees on it? Perhaps just a bunch of strategically placed tangled wires and I can just walk around making creaking noises and blowing hot air with a portable blow-dryer? I think I’m on to something here…

Excellent Appliance and AC Repair is Always the Home-Tech Trend

electrical service Home-TechWith it being the week of Halloween strange and spooky things start trending on the internet. Just a quick perusal this morning shows sexy Ebola nurse Halloween costumes taking the lead and causing quite the controversy. Right below that is puppy sized spiders. Yes, you read that right. They have found spiders in the Rainforest that are the size of actual puppies. (Remind me not to visit the Rainforest anytime soon).  And in other spectacular news – who knew – Facebook’s Mark Zuckerberg can speak Chinese.

We like to keep the trending news here at Home-Tech a little more real. Employee owners continue to be involved in local charities, Home-Tech has recently joined the Bonita Springs and Naples Chambers of Commerce and the Attaboys keep pouring in for our well trained, professional appliance and AC repair technicians.

Always Happy to Do Business with Home-TechRepair Technicians Home-Tech

Shaun was very good with finding my problem and he stayed for an extra 5 /10 minutes to make sure everything was ok. He was very thorough. I had a technician earlier in the day who could not find the water release that had come out of the side of the house but he was very determined to find it and dug up and found it under my mulch and extended the pipe up and out. He was very good. I guess he didn’t put a cap on the inside handler so water was forced down through and out the side of the house and it worked and it didn’t work so that’s why Shaun had to come back. Anyway both guys were very good technicians. I’m always happy to do business with Home-Tech.

A. Schwindt

Good Work

Brian S made a call today and he was very polite and helpful and very quick and got done in a hurry replacing my disposal. It was good work. Thank you.

Mrs. Ebright

Very Good Service and Attitude

I wanted to compliment Steve on his service and his attitude.  It was very, very good. I had a good day. Thank you.

Mr. Fortune

AC repair technician Home-TechDedicated and Diligent

Pedro is a terrific young man, very dedicated and very diligent in working things out. He’s a great guy and a very good asset to your organization.

You Guys are Great

I just had an employee of yours stop by and do my air conditioning check. James is a very excellent employee. Did everything well. He’s very special and I can’t say more about him or Home-Tech. You guys are great.

C. Sogasi

Home-Tech Goes Beyond AC Repair and Appliance Repair

Do something nice to day graphicThis weekend, the calendar told us it was Do Something Nice Day, but for Home-Tech, every day is the perfect day to do something nice. We believe that you can’t do ac repair and appliance repairs in a community unless you’re a part of that community — and if you’re part of it, you want to do everything you can to make it better.

Nicely Done

As the first few breezes of Fall make their way across Southwest Florida, lots of our fabulous winter residents are making their way back to our tropical oasis — and while lounging around in the sun with a frosty beverage is a very nice and much-deserved way to spend your time, there are plenty of hours in the day to do something nice for others, too.

A “Pawfect” Way To Be NiceARC

We have some favorite causes here at Home-Tech and if you visit our main headquarters in Fort Myers, you’ll be able to guess one that’s close to our hearts – when it comes to the cute pups making themselves at home at Home-Tech, we’re happy to report that most are rescue dogs that our big-hearted team members have adopted. We love the Animal Refuge Center in Fort Myers, a non-profit, no-kill shelter that can always benefit from donations, volunteers, and animal lovers to foster homeless pets. If you’d like to do something nice, visit their website for more information: www.animalrefugecenter.com – and while you’re at it, you can order tickets to A.R.C.’s 20th Annual Starlight Auction happening November 29th at Sanibel Harbour Marriott Resort & Spa. Home-Tech is a proud sponsor of this sparkly event that helps our furry friends.

Home-Tech habitat for humanityHappy Habitats

If you’re handy and you love to build, we hope you’ll check out www.habitat4humanity.org and learn about all the nice things you can do for Habitat for Humanity. Our team has built many houses, plus we’ve donated materials — and there’s nothing more gratifying then helping a future home owner build their first home.

PACE Yourself

Another cause we love here at Home-Tech is PACE Center for Girls. PACE is a school for at-risk girls and they make a huge difference in our community. PACE needs mentors — plus they have everything from school supplies to clothing to toiletries on their wish list. Do something nice and visit www.pacecenter.org

Let’s make it Do Something Nice Day every day of the year – Home-Tech is right there with you.

 

 

 

 

Great Repair Technicians – Attaboy Shaun, Matt, and Shawn

electrical service Home-TechWith Home-Tech’s Attaboy program there are plenty of ways for our customers to give our technicians reviews for their repair work.  Customers can call in, email or give us a Google review.  Here are the comments about the service from Shaun, Matt and Shawn, three excellent technicians with Home-Tech.

Stayed Until the Bitter End

I’ve been having trouble with my refrigerator and been really worrying about.  I had one of your techs, Shaun come over to my place.  Shaun did a heck of a job. Helped me, told me what he was doing, why he was doing it. He was here on time and stayed until the bitter end. I thought his personality was very helpful. I appreciate Shaun’s repair service.  He does Home-Tech well when he represents them.

J. Geissler

Great Job!Repair Technicians Home-Tech

Shaun did a great job.  Very polite, on-time and my refrigerator is working good.

Thank you!
Denise

bonita springs air conditioningGreat Customer Service

My many thanks for both Matt and Shawn.

Matt came when the ac quit cooling, determined the problem, and got the ac to cool while a part was ordered. He is polite, sweet to the dogs who live here and efficient.

Shawn came today with the part to fix the ac. What a nice young man! He fixed the problem, cleaned up after himself and was gone in short order.

I do appreciate that the company has taken the time to invest- wisely, I might add- in these young folks as they start their careers! What an excellent way to build both loyalty and great customer service!

Kudos to you!

M. Turns, Fort Myers, Florida

A Fine Representative of Home-Tech

Shaun did a great job getting our A/C up and running quickly. He is personable and a fine representative of Home-Tech.

Thanks,

S. Grabiec

Kudos to Shaun

This is just an Attaboy for Shaun who was here today for my Refrigerator.  He was very polite and thorough, so that is an Atta Boy!  Also, thanks to my problematic refrigerator, all of the reps who have been here deserve Kudos as well.
Thank you, R. Gilmore!

Thank-You For Timely Service

Just a note to say thank you for the timely repair service today. Shaun was able to  correct the problem by replacing the thermostat.
Thanks again!
D. Myers

Bonita Springs Air Conditioner Service Reviews

Bonita Springs air conditionerHome-Tech has been providing Bonita Springs air conditioner service for over 33 years.  And that’s not all . . . customers are loving it!  Read some Bonita Springs customer reviews below about Dan and his great service and attitude.  Way to go, Dan. Attaboy!

Great Job, Done Professionally

Dust had been accumulating in the condo for some time and last week, I noticed a frame on the thermostat which indicated  the filter was not working. It is for health reasons I have this special a/c, which you  all advised me to purchase and install 3 years ago.

Your serviceman Dan #083 appeared before the day was out and the filter was replaced the next day and working great. He gets kudos from me; great job done on my air conditioner, professionally, courteously and he was very caring.

Thanks again Dan for the excellent job.

P. Smith, Bonita Springs FL

Outstanding Job

Your technician DAN serviced my home Air Conditioner today.  He did an outstanding job.  He was polite at all times and explained each part of his service. He is a credit to your company.

D. Barton
Bonita Springs

Customer Oriented

Dan did an excellent job servicing our air conditioner.  He is a very friendly and customer orientated technician.

Attaboy, Dan.

J Lukert

Bonita Springs Air Conditioning Service Review

attaboy_sealblueBonita Springs residents have been enjoying service from Home-Tech’s air conditioning technicians for over 33 years. Whether they have needed an air conditioning repair or ac maintenance or a clean and check, we have been there for them.  The reviews pour in every day.  Here are a few for Matthew.  Attaboy, Matthew for being a Bonita Springs air conditioning service star!  If you would like to give us a review please check out our Google+ page.  We really appreciate the feedback!

5 out of 5 Stars

Matthew serviced my AC/Heating system.  It was a pleasure to have him here.  He not only provided service but gave me a couple of tips for setting them when I am out of town and suggested filters that I could use instead of the reusable one he provided.  I would give him a 5 out of 5 stars.
A. Camaiani, Bonita Springs

Professional Air Conditioning Servicebonita springs air conditioning

We had the pleasure of meeting Matt and his associate this morning as they did the service on our air conditioning system.  The were very polite, professional and personable.  The service was done quietly, quickly and I am confident in their work. Everyone from Home Tech who has ever come to our home for service was polite and professional.  I would recommend Home Tech to any one who is looking for reliable and honest repair work.
Sincerely,
T. Tunney

Kudos

Kudos to Matthew who inspected and cleaned our air conditioning system this morning.  We have had this work done by Home-Tech in the past, but never more thoroughly than today’s effort by Matthew.  He is not only competent and thorough, but professional and very capable of establishing rapport with the customer.  I hope that he is with Home-Tech for a long time.

Thank you!

S. Scheff,  Bonita Springs

Friendly and Great Personality

We had Matthew  here for a repair on our air conditioner.  He was very friendly with a great personality.  He performed his tasks efficiently and our air is now working perfectly.  Thank you for the great service call.
N. Kowalczyk
Fort Myers, Fl 33908

Appliance and AC Repair – Problem Solved

attaboy_sealblueIf you spend any time at Home-Tech you will hear a lot of talk about “problem solved”. It’s almost become a company motto. Our technicians are trained to solve the repair problems you may be having with your major appliances and air conditioning. Today’s “Attaboys” are for Shaun. He’s a great technician as you can see from the customer testimonials we are sharing today. If you would like to share a testimonial please do so on Google or share on our Home-Tech Business Facebook page. We really appreciate all the kind words!

Respectful and Great Technician

Good morning,
Just want to send a shout out to Shaun, who is a very respectful and great technician.  He is very courteous young man. Keeps you informed of what is happening and is very knowledgeable.  Two thumbs up!
Thanks,
V. Miller

Problem Identified and SolvedService Agreement Technicians

Shaun came to our house on Tuesday and serviced our clothes washer. Problem identified and solved. He was very professional,  competent and patient.

Courteous, Knowledgeable

Shaun was courteous,  knowledgeable and a good listener about solving our problem. He was a pleasure. Thank you.

M. Goguen, Estero, FL

ac repairPrompt and Efficient

Just to let you know: Matthew K 790,and Shaun V 739, did ac repair work on my air conditioner today. They were very courteous and efficient. Justin Morgan made the first call last week and diagnosed the problem. He also should be commended for his work. Thanks for the prompt and efficient service.

A. Olitsky

Great Job

This is a “Atta Boy” for Shaun who repaired my AC unit on May 22, 2014. Shaun was prompt, came within the designated time and quickly repaired the unit. He was very courteous and explained the process. He did a great job.  Thanks very much.

Regards,

R. Fong-Yee

Father’s Day – Give Dad What He Really Wants

Happy Father's Day

With Father’s Day coming up this weekend we thought we would share a unique gift idea for your Dad – a Home-Tech Service Agreement, so he doesn’t have to make repairs anymore.

Poor Dad, or poor hubby (whichever the case may be) — a new survey conducted by the Daily Mail says that over 70% of people rely on their Dad’s to fix things until they’re at least 41-years old.

No kidding.

Offspring are calling their fathers to pop on over at all hours to handle a variety of home emergencies.

Included in the Top Ten Dad Duties Are…

  • Repairing the air-conditioning and/or heat.
  • Fixing a sink.
  • Replacing fuses or light bulbs in appliances.
  • Installing a kitchen.

Children in your 40s, it’s time not only for YOU to get a Service Agreement from Home-Tech, it’s time for you to get one for your Dad too — and it’s the perfect Father’s Day gift.

Dad Deserves a BreakDad fishing

Let’s face it, Dad has tons of socks, plenty of aftershave, and if he needs a new putter, he’ll go buy one himself. What he really wants is rest, relaxation, and peace of mind. That means not driving over to the kids’ house to diagnose and repair appliances. And better yet, not having to worry about those emergencies in his own home either. You may picture Dad with a tool belt around his waist and his head behind the refrigerator, but trust us, Dad pictures himself on the golf course, on a boat, fishing or sitting in front of the TV with a cold beverage cheering on his favorite team. And that means the security of Service Agreement Membership from Home-Tech.

service agreements goldGo For the Gold — The Perfect Service Agreement for The Perfect Dad

Home-Tech offers a variety of options when it comes to Service Agreements and your Dad deserves the best — that means the gold treatment with the Gold Service Agreement, it includes:

  • Unlimited service calls with NO service call fee, deductible or co-pay
  • Parts and labor are included
  • Emergency service, 7 days a week, including Holidays (especially Father’s Day!)
  • An annual air conditioning Clean and Check service
  • Free replacement if not repairable (equipment under 10 years of age, excluding water heaters)
  • Special Member Discount Pricing on air conditioning systems and major appliances

The convenience of immediate and professional service is just a phone call away.

Meanwhile, you’re still allowed to call your Dad for his wisdom, advice, and to babysit grand kids (these are the duties they actually like). But, leave the repairs to Home-Tech — and have a fabulous Father’s Day!

 

 

AC Service – Attaboy Joe

attaboy_sealblueWhen you call Home-Tech for service you get an outstanding technician like Joe showing up for you.  Our technicians are knowledgeable in both ac service and appliance service. We hear everyday from our customers and how much they like our technicians and the jobs they do. Today’s reviews are about Joe.  If you’ve had ac service from Home-Tech and would like to review us please do so on our Facebook page or on Google.

Efficient

He is more than welcome at our home anytime. Pleasant, efficient, prompt and I like talking with him.
S. Blair, Estero

Polite and  Pleasure to Deal WithAir Conditioning Maintenance Service

The technician that came to our house, Joe, was very polite and a pleasure to deal with.  He went right to work and explained everything very clearly.  We will be using and recommending you company.  Thank you!
C. Falkenstein

Well-Informed, Polite

We are sending an “Atta Boy” for Joe. He was well-informed, polite, and professional during the service call on our air conditioner and washing machine. Thanks, Joe.

The Lasmans, Longboat Key

A Perfect Gentleman

I just want to say that Joe came and serviced our AC’s and was a perfect gentleman and was very knowledgeable. He also sold us an air purifier. Thanks for having sending a good tech. Sincerely,
J. Gardiner

Air Conditioning clean and checkExtremely Helpful

To whom it concerns:
I had my a/c unit checked today by Joe, and just wanted to let you all know how professional he was as well as helpful in answering all of my questions on my unit. This is a new location for me and a different type of unit so Joe was extremely helpful.
W. Gorecki