November 28, 2014

Home-Tech Customers Happy with Air Conditioning Service and Appliance Repair

Atta Boy rectangle graphicIt takes a lot of cooperation among the employees of a company to provide excellent service to customers. Home-Tech has this down to a science, from the Customer Service rep that answers your call and schedules your appointment time, to the Dispatch Department that plans the route for the service technicians, to the technicians themselves who are trained in all major appliance repairs and ac service. It’s a well oiled machine. The icing on the cake is you, our customers, who are so willing to give the technicians such great Attaboys for their service. Thanks for doing that and we are going to keep sharing your good words!

Very, Very Tidy

James came to fix our air conditioning service, to service our air conditioning. We had an excellent service from him.He was incredibly thorough and very, very tidy, cleaned up and just a very good job done. Thank you very much.

Mrs. Coughlin, Sanibel

Shout Out to Customer ServiceNATE certified

For Peggy – Thank you for taking care of our problem. Our air conditioner was out and we really appreciate what you did for us.  We are very happy with your service.

The Catowskis

Air Conditioning Repair TechGarbage Disposal Fix

I had Brian S come to my house this morning to fix a disposal in my sink.  Not only was he was very much on time, calm and professional, did a good job and cleaned up everything afterwards. I highly recommend him. Thank you for having someone service me who does such a good job.

T. Rosen

Very Professional

We had Pedro come out and service our air conditioning.  He was very professional. We really appreciate that. Thank you.

Mrs Indevery, Naples, FL

Service for a Dryer

I’m reporting on Nick. He came to my house last week to check and service my dryer.  We were very impressed. He was very professional.  We do appreciate that. Thank you.

J. Ostringer

A Great Employee

Yesterday one smart person came to my house and fixed my air conditioning. His name is Steve.  In my house I’ve never had a smart person like that. I just wanted to let you know he did an outstanding job.  He’s a great employee and very very smart. He did a great job. Tell him he did a great job. Thanks.

The Gobals, Venice, FL

 

Excellent Appliance and AC Repair is Always the Home-Tech Trend

electrical service Home-TechWith it being the week of Halloween strange and spooky things start trending on the internet. Just a quick perusal this morning shows sexy Ebola nurse Halloween costumes taking the lead and causing quite the controversy. Right below that is puppy sized spiders. Yes, you read that right. They have found spiders in the Rainforest that are the size of actual puppies. (Remind me not to visit the Rainforest anytime soon).  And in other spectacular news – who knew – Facebook’s Mark Zuckerberg can speak Chinese.

We like to keep the trending news here at Home-Tech a little more real. Employee owners continue to be involved in local charities, Home-Tech has recently joined the Bonita Springs and Naples Chambers of Commerce and the Attaboys keep pouring in for our well trained, professional appliance and AC repair technicians.

Always Happy to Do Business with Home-TechRepair Technicians Home-Tech

Shaun was very good with finding my problem and he stayed for an extra 5 /10 minutes to make sure everything was ok. He was very thorough. I had a technician earlier in the day who could not find the water release that had come out of the side of the house but he was very determined to find it and dug up and found it under my mulch and extended the pipe up and out. He was very good. I guess he didn’t put a cap on the inside handler so water was forced down through and out the side of the house and it worked and it didn’t work so that’s why Shaun had to come back. Anyway both guys were very good technicians. I’m always happy to do business with Home-Tech.

A. Schwindt

Good Work

Brian S made a call today and he was very polite and helpful and very quick and got done in a hurry replacing my disposal. It was good work. Thank you.

Mrs. Ebright

Very Good Service and Attitude

I wanted to compliment Steve on his service and his attitude.  It was very, very good. I had a good day. Thank you.

Mr. Fortune

AC repair technician Home-TechDedicated and Diligent

Pedro is a terrific young man, very dedicated and very diligent in working things out. He’s a great guy and a very good asset to your organization.

You Guys are Great

I just had an employee of yours stop by and do my air conditioning check. James is a very excellent employee. Did everything well. He’s very special and I can’t say more about him or Home-Tech. You guys are great.

C. Sogasi

Bonita Springs Air Conditioner Service Reviews

Bonita Springs air conditionerHome-Tech has been providing Bonita Springs air conditioner service for over 33 years.  And that’s not all . . . customers are loving it!  Read some Bonita Springs customer reviews below about Dan and his great service and attitude.  Way to go, Dan. Attaboy!

Great Job, Done Professionally

Dust had been accumulating in the condo for some time and last week, I noticed a frame on the thermostat which indicated  the filter was not working. It is for health reasons I have this special a/c, which you  all advised me to purchase and install 3 years ago.

Your serviceman Dan #083 appeared before the day was out and the filter was replaced the next day and working great. He gets kudos from me; great job done on my air conditioner, professionally, courteously and he was very caring.

Thanks again Dan for the excellent job.

P. Smith, Bonita Springs FL

Outstanding Job

Your technician DAN serviced my home Air Conditioner today.  He did an outstanding job.  He was polite at all times and explained each part of his service. He is a credit to your company.

D. Barton
Bonita Springs

Customer Oriented

Dan did an excellent job servicing our air conditioner.  He is a very friendly and customer orientated technician.

Attaboy, Dan.

J Lukert

Bonita Springs Air Conditioning Service Review

attaboy_sealblueBonita Springs residents have been enjoying service from Home-Tech’s air conditioning technicians for over 33 years. Whether they have needed an air conditioning repair or ac maintenance or a clean and check, we have been there for them.  The reviews pour in every day.  Here are a few for Matthew.  Attaboy, Matthew for being a Bonita Springs air conditioning service star!  If you would like to give us a review please check out our Google+ page.  We really appreciate the feedback!

5 out of 5 Stars

Matthew serviced my AC/Heating system.  It was a pleasure to have him here.  He not only provided service but gave me a couple of tips for setting them when I am out of town and suggested filters that I could use instead of the reusable one he provided.  I would give him a 5 out of 5 stars.
A. Camaiani, Bonita Springs

Professional Air Conditioning Servicebonita springs air conditioning

We had the pleasure of meeting Matt and his associate this morning as they did the service on our air conditioning system.  The were very polite, professional and personable.  The service was done quietly, quickly and I am confident in their work. Everyone from Home Tech who has ever come to our home for service was polite and professional.  I would recommend Home Tech to any one who is looking for reliable and honest repair work.
Sincerely,
T. Tunney

Kudos

Kudos to Matthew who inspected and cleaned our air conditioning system this morning.  We have had this work done by Home-Tech in the past, but never more thoroughly than today’s effort by Matthew.  He is not only competent and thorough, but professional and very capable of establishing rapport with the customer.  I hope that he is with Home-Tech for a long time.

Thank you!

S. Scheff,  Bonita Springs

Friendly and Great Personality

We had Matthew  here for a repair on our air conditioner.  He was very friendly with a great personality.  He performed his tasks efficiently and our air is now working perfectly.  Thank you for the great service call.
N. Kowalczyk
Fort Myers, Fl 33908

AC Service – Attaboy Joe

attaboy_sealblueWhen you call Home-Tech for service you get an outstanding technician like Joe showing up for you.  Our technicians are knowledgeable in both ac service and appliance service. We hear everyday from our customers and how much they like our technicians and the jobs they do. Today’s reviews are about Joe.  If you’ve had ac service from Home-Tech and would like to review us please do so on our Facebook page or on Google.

Efficient

He is more than welcome at our home anytime. Pleasant, efficient, prompt and I like talking with him.
S. Blair, Estero

Polite and  Pleasure to Deal WithAir Conditioning Maintenance Service

The technician that came to our house, Joe, was very polite and a pleasure to deal with.  He went right to work and explained everything very clearly.  We will be using and recommending you company.  Thank you!
C. Falkenstein

Well-Informed, Polite

We are sending an “Atta Boy” for Joe. He was well-informed, polite, and professional during the service call on our air conditioner and washing machine. Thanks, Joe.

The Lasmans, Longboat Key

A Perfect Gentleman

I just want to say that Joe came and serviced our AC’s and was a perfect gentleman and was very knowledgeable. He also sold us an air purifier. Thanks for having sending a good tech. Sincerely,
J. Gardiner

Air Conditioning clean and checkExtremely Helpful

To whom it concerns:
I had my a/c unit checked today by Joe, and just wanted to let you all know how professional he was as well as helpful in answering all of my questions on my unit. This is a new location for me and a different type of unit so Joe was extremely helpful.
W. Gorecki

Valuable AC Maintenance

ac101Part of the value of having a GOLD Service Agreement with Home-Tech is that one annual air conditioning maintenance and clean and check is included at NO CHARGE. Our expert technicians are a valuable resource when it comes to your ac maintenance. If you haven’t scheduled your clean and check yet this spring, call Home-Tech today to make your appointment.

Very Valuable to Seasonal Clients

To Whom It May Concern,

We scheduled a maintenance appointment for our two air conditioning units on Friday between 8:00 am – 12:00 pm. The service was great…..call received regarding the time frame a technician would arrive and Chet appeared within that time frame. He was very polite and professional; serviced both units and cleaned all return filters.

Your service is so valuable to us as seasonal clients. When an issue arrives we have always had immediate service. We sincerely thank you.

Sincerely,

R. Marcon, Naples, Florida

Extremely Careful with Our House

To Whom It May Concern:
This is to say that Dan did a commendable job servicing our two AC’s. Dan was very personable, very professional, and extremely careful with our house environment. I appreciated his work ethics and thorough check which resulted in finding a crucial problem with a valve that would have led to major problem if gone undetected. He timely took care of ordering the part and in two days the part will be installed so that we are back with proper air conditioning.
Home-Tech should be proud to have Dan as one of their service people carry the banner of Home-Tech.
Sincerely.
Homeowners, B. Truax, Bonita Springs, FL  

A Wonderful Job

Good morning.

Joe just left our home about ½ hour ago after performing our semi-annual AC system clean and check and I wanted to let you know that he did a wonderful job, was professional, and even “up-sold” me into purchasing a UV anti-bacterial device/system for our AC system. Thank you for having such fine people working with Home Tech. It is one of the main reasons why we have remained faithful customers for over 20+ years – first in Naples and now in Bonita Springs.

Thanks!

M. Norbeck, Bonita Springs, FL 

 

 

AC Service Reviews

PrintIt’s that time of year to get your AC Clean and Check done.  If you are a GOLD Service Agreement Member this service is included in your coverage.  There is no charge for it.  Home-Tech technicians are very busy now doing AC service as the temperatures rise in southwest Florida. Today’s Attaboys are about Chet.  If you have had an experience with Home-Tech that you would like to share about please do so on our Facebook page or you can give us a Google review.  We really do love hearing from our customers and our remarkable technicians like hearing your feedback as well.

Explained Everything

I would like to compliment the young man who came out to do our annual cleaning and filter change service today. His name was Chet. He was one of the nicest young men I have ever had come to my home. He explained everything he was going to do, took his time doing it, and was very efficient. We have always had good service from Home-Tech and this service again was excellent. Thank you.

D. Regan

Personable – Great JobAC Repair Home-Tech

Chet was at our home yesterday for our clean and check. He was very personable and did a great job.

J. Hackett

Friendly, Thorough, Listened

Hi,

I just wanted to let you know that Chet did a great job on our yearly check today. He is a very friendly and personable employee. He was thorough and listened to my concerns.

Thank you.

E. Klus
Naples, FL

Helpful and Followed Through

Just like to mention the work that Chet did at our home.  He was thorough, he was very helpful and did his best to fulfill Home-Tech’s obligation to service our AC and to get us up and running.  He was aware of his limitations and followed through to get us to the next level of service that was needed.  Thank you.

B. Zack

Great Job

Chet was here today to perform annual service on my a/c. He did a great job. Very personable young man and you should be proud to have him as an employee of Home-Tech.

M. Lord

Captiva

May Day! May Day! My Air Conditioner is on the Fritz!

air conditioning may dayMay has officially arrived and in Southwest Florida, that basically means the beginning of seven long months of heat and humidity. In other parts of the country, they’re happily waving goodbye to one of the most brutal winters ever, as they joyously open their windows and doors to allow a lovely spring breeze into their homes. But here, we’re doing just the opposite. We’re closing everything up and cranking our thermostats down (as I pen this missive, it’s 91 degrees and 60 percent humidity – and it’s only May 1st). But, what if, just what if, it stopped working?

Scary Summer

We all have fears – but if you’re like me, one of the most terrifying things imaginable is having your A/C die. A good, working, cold air conditioner is key to survival in our tropical climate. Some say they’re “fine” with opening windows and running ceiling fans, but I’d rather pay for air-conditioning than just about anything. I’m happy to give up a new pair of shoes or a handbag if it means keeping my thermostat at 70 degrees at night. And any woman who has ever experienced a hot flash KNOWS EXACTLY WHAT I’M TALKING ABOUT.

Home-Tech to the Rescue!

Last summer, my fear came to pass. Our A/C was not pushing out cold air – and it was August. It was also a Sunday evening (of COURSE). My first thought was to check into a hotel, but then I remembered Home-Tech. The Tech Rep was there lickety-split – and luckily it was an easy fix – he replaced some fluids and the A/C was doing its thing again before I was nearly forced to dunk my head in a sink full of ice water.

First Call’s On Us

Home-Tech is your May Day call on May Day or ANY day if your air-conditioner – or any appliance – needs a fix. And remember, the First Call’s On Us! That means Home-Tech will cover your first repair up to $200 when you purchase a Gold Service Agreement – taking the anxiety out of a long, hot summer is SO worth it. Personally, I’ll never forget the technician who saved my life with a May Day call last year – and my husband is grateful, too – menopausal women in non-air conditioned environments should be approached with caution. Trust me.

Air Conditioning Installation – What, Which, Who

air conditioning repair ductDid you know that in Southwest Florida most ac systems only last between 8 and 14 years?  Isn’t that surprising? It’s because of the conditions here in SW Florida and how often our air conditioning systems run to keep us cool. If your system is reaching the end of its lifetime you might be thinking it’s time to start considering an air conditioning installation.  And once you make that decision to replace, you have three more equally important decisions. At Home Tech we call these decisions WHAT, WHICH and WHO.

Decision 1 – WHAT – What Type of System?

You may be thinking . . . I’ll just replace the old system with the same type of system. But with all the technological advancements and improvements made in indoor comfort systems you will find that taking just a little time to choose the right type of new system that perfectly matches your lifestyle and comfort needs will give your home years of feeling just right and considerable savings.

In choosing which type the considerations are:

  • Straight cool system or
  • Heat pump

heat stripIn Southwest Florida we have few days that require heat so many systems are straight cool; meaning the heating source is a simple very inexpensive heat strip, kind of like a toaster in your air handling unit. The problem is it is very expensive to operate. So when we do have a cooler winter your electric bills will skyrocket.

The alternative is the heat pump. The heat pump actually reverses itself when indoor heat is needed and this type of heating is produced at one third the cost of the toaster. Home-Tech recommends the heat pump system because its efficiency is complete in both cooling and heating while the difference in installation cost is minimal. Both straight cool and heat pump systems are available in various efficiency and costs. The smart homeowner makes his efficiency decision by dividing the annual energy savings by the cost of the installation to find his best return on investment.

Decision 2 – WHICH – Which Brand of System?air conditioning installation Maytag

There are many brands of equipment on the market. So which one do you choose? Home-Tech has been servicing and installing air conditioning systems in Southwest Florida since 1981 and in our opinion two brands have consistently been the most reliable, cost efficient and cutting edge: Trane and Carrier.

Decision 3 – WHO – Who Do You Choose to Install Your System?

Who you select to install your new home comfort system is the most important decision that you will make. The contractor must be licensed, hold the required insurances, and have a proven track record of professionalism, reliability, trustworthiness and success. The sophistication of today’s equipment will only function to its full capacity if it’s installed properly. This requires skilled installers and technicians that are rarely found with the lowest bid. Like the old saying goes:

“The bitterness of poor quality remains long after the sweetness of low price is forgotten.”

air conditioning installersHome-Tech has serviced millions of air conditioning systems and installed tens of thousands of home comfort systems. Our employee owned installers and technicians are the best in the business and we have the history to prove it.

So what type of system –  straight cool or heat pump? Which brand of system? They are not all the same. And most important who to install the system. Employee owned Home-Tech of course. We have the passion, skill, history and experience to install your brand new indoor comfort system.

To visit with one of our experienced Tech Reps who will help you evaluate your home and give you a free quote, call today 800-800-8356  or just submit the Quick Quote Form.

 

Best Air Conditioning Clean and Check Reviews

Air Conditioning GaugeMany of our seasonal residents are getting ready to head back up North for the Spring and Summer. Before you leave your home here you may want to call Home-Tech and schedule your annual air conditioning Clean and Check of your system. If you’ve never hired Home-Tech to perform air conditioning service before you may be curious as to what to expect.  We’ve shared some reviews from our customers and there are many many other reviews throughout our website.  If you would like to share about a service experience with Home-Tech we invite you to visit our Facebook page or give us a review on Google.

Thorough Air Conditioning Check

I had my annual service check done today by your tech Chris.  He was thorough and very pleasant.  He also took the time to explain several features of my HVAC system and other appliances.  Excellent!

C.Romero, Naples

Prompt, Polite and EfficientHome-Tech Air conditioning repair

We just had the good fortune of having your service rep Joe service our central air conditioner. Joe took the time to explain to this novice (me) exactly how the system worked, what he was doing and how to set it up for optimum performance once we head north for the summer. He was prompt, polite and efficient. You can be proud of him as a representative of your company.

Regards,
B. Heaslip, North Fort Myers. FL.

air conditioning repair ductAnnual Cleaning and Maintenance for Two AC Systems

Home-Tech,

Today your representative, Chet, came to our home to conduct the annual cleaning & maintenance for our two A/C systems.  Based on our past experience, we have found every one of your people to be exceptionally good representatives of your Company.  However, today our experience with Chet established a new “benchmark” that others will have difficulty meeting in the future!

Chet arrived on time and with a pleasant greeting when he introduced himself.  He was well dressed and spoke well.  Throughout the process of cleaning and servicing our A/C system he was careful to put down a sheet to catch any falling dust and dirt and even used a dust rag before opening the hatch in the ceiling of my wife’s closet to make certain that no dirt fell on her clothes.  He kept us informed of his progress and answered all of our questions directly and intelligently.

You are most fortunate to have Chet as a member of the Home-Tech Team!

L. Pearce, Ft. Myers Beach, FL

Very Neat and Cleaned UpAir conditioning repair line set

I am writing to let you know that Chris was at our home this morning doing our annual check-up of our air conditioner and furnace. He was very personable and efficient. He explained all he was doing to my husband and what he needed to do to help maintain our AC/FUR. He was very neat & cleaned up after himself. Chris’s work ethic is excellent (kind, prompt, helpful, neat). He is a good ambassador for your company. We were more than pleased with Chris. Thank you.

B. McCormick, Fort Myers, FL

Very Helpful With Routine Maintenance

Gentlemen, just a note to say that your technician Jason came to our home yesterday to do a preventive maintenance check on our A/C units. He was prompt , courteous , neat in appearance , communicative and very helpful , pointing out some areas where I can help with routine ongoing maintenance of our system. He did a very thorough job.
R. Haller

New Customers

We are new customers and today we had our first visit from home-tech to check our air conditioning system. I cannot say enough about the technician, Jason. He was very pleasant and thorough with his inspection. Jason also explained everything to us and the condition of our system. Thank you for having such a conscientious and friendly employee.

Sincerely -
W. Flemming