May 30, 2015

At Home-Tech, AC Repair Rhymes with Fair

Broken AC reducedOn Friday we discovered, much to our delight, that it was Mother Goose Day. If anyone should have their own holiday, it’s certainly Mother Goose whose clever nursery rhymes can be adapted to any occasion.

In fact, Mother Goose, who offered a great service and was a lifesaver for scores of parents as they rhymed their children to sleep, got us thinking about our own service department at Home-Tech helping folks with their AC repairs.

Because whether it’s a kindly old lady in an apron named Goose, or one of our fantastic Service Technicians in their snappy uniforms– a lifesaver is a lifesaver.

The Rescue of Mother Hubbard

Fabulous and fit Mother Hubbard

Always kept tools in her cupboard

Just in case of an AC repair.

She  always tried to care for her lair

But, sometimes, life can be unfair,

and the AC stops making cold air.

 

tools reducedShe opened up the instruction book

And attempted to give it a look.

But the fine print made no sense

And still, no air came from the vents.

So she turned on all the fans

And started wringing both her hands.

It’s hot and almost summer!

Broken AC is a major bummer.

 

And so she began to call around

Only to discover, no help to be found.

Suddenly, she remembered what Miss Muffet had said:

“Call Home-Tech when you’re AC is dead!”

 

She called and magically a Tech came to her door,

Like a Prince arriving by boat on a shore.

When she bought a Service Agreement her first call was FREE

She was so happy, she shouted with glee!

 

AC Crew improvedThis isn’t just a child’s nursery rhyme.

To have a repair won’t cost a dime.

A Service Agreement is your hero

And it’s magical when you pay zero.

 

Sweet dreams – from all of us at Home-Tech.

 

 

 

 

 

Spring Training is for Home-Tech Technicians Too

V__A0CEHome-Tech employee owners just attended a luncheon at the Minnesota Twins facility with the Fort Myers Chamber of Commerce. It’s great having the Twins spring training “machine” just a hop, skip and a jump away from our Fort Myers location on Techster Boulevard.

It’s a Big Hit

The entire Twins organization is now in full swing with Spring Training as well as their rivals across town at Jet Blue Park. It’s a lot of fun to go out and watch all the AMAZING young players sharpen up their skills in batting, fielding and pitching. The stars of the team are right there to chat with you and the future stars are on fire with the love of baseball. It’s beautiful weather and great family fun for everyone in Fort Myers. No wonder baseball has been called America’s pastime since it began in 1845 with the NY Knickerbockers.

Training is a Home Run

Major league baseball is not the only organization that appreciates the concept of training beginners. With baseball training you start with the basics and as skills improve the guys move up through the organization, always hoping to make it to the big leagues. Home-Tech has a similar concept in place with our Apprenticeship Program. Several weeks ago, new apprentices were hired and are now involved in the intense training program lead by Home-Tech Trainer, Gary Close.NATE certified

Suit UP

Not only do they learn the ins and outs of appliance and air conditioning repair but also the standard of service that is required to be a Home-Tech technician. They are issued uniforms, just like baseball players and spend many hours in classes with hands on training. And their training doesn’t stop with “spring training”. Every technician, no matter how long he has been at Home-Tech still receives ongoing training. Imagine how much training is required to repair every brand and type of appliance and air conditioner. But they learn it, because that’s what it takes to make the cut with you, our customer.

Enjoy some baseball in beautiful SW Florida. Have a hot dog, a cold drink and popcorn. And when you get home from the game, if you need us, Home-Tech will go to bat for you!

 

 

 

Ground Hog Day 2015 Means Good News For Air Conditioners

6MoreWeeksIf you grew up in the North East or the Midwest, you probably remember when Ground Hog Day really was a big deal. In the dead cold of winter, that fat, furry rodent could change your whole outlook on the next six weeks of weather depending on whether he saw his shadow or not. Which if you think about it, is kind of nuts – Punxsutawney Phil the groundhog doesn’t have a meteorology degree, or any computer models, and yet he gives us hope — or dashes our hopes. And this week, on February 2nd, he dashed them – IF you live in a region where there’s actually a winter. Happily, here in Southwest Florida, we do not.

 Six More Weeks of Florida Winter – Not So Bad

Phil the furry rodent seeing his shadow means only good news to Southwest Floridians – our air-conditioners can continue their long winter’s rest, while the arrival of our power bills brings us joy instead of causing us to tear our hair out. And the best part? We get to leave our windows and glass sliders open, allowing fresh Florida air into rooms where only ceiling fans are needed to regulate temperature, and if it’s slightly chilly, we pull a blanket over our shoulders rather than cranking up the heater. When Phil sees that shadow, it only means six more weeks of fabulous Florida weather – AND the perfect opportunity to have Home-Tech come out to check and maintain your air-conditioning unit.Lee County AC Repair

This weather won’t last forever, the long summer months are inevitably on their way and preparedness is the key to not being stuck in a hot, humid house with a broken air-conditioner in August. Let us check your filter, fluids, and ducts – it’s the perfect time of year for it. Call Home-Tech today at 800-800-8356 and ask about an A/C Clean and Check.

And let’s hope that groundhog was right – at least for our sake. For your northern friends and relatives, you may want to prepare your guest room.

Clean Off Your Desk – Less Paperwork with a Home-Tech Service Agreement

CleanYourDeskWell, it came and went – National Clean Off Your Desk Day – it was last week. And I don’t know about you, but I still haven’t cleaned off my desk. Clean Off Your Desk Day makes plenty of sense – it’s a new year, after all, and we’re still only around three weeks into it – an uncluttered desk means an uncluttered mind, right? Unfortunately Feng Shui is not always easily achieved when you’re trying to organize bills, loose change, paper clips, business cards, receipts (we won’t even MENTION that tax season is right around the corner – maybe on April 14th we’ll start thinking about that), and more.

De-cluttering and De-stressing

While cleaning off your desk is a worthy goal, I propose going even further, because frankly, at my level of disorganization, I could use Clean Out Your Closet Day, which will include finally donating those jeans that I haven’t been able to zip up since I was in my 20’s. Also, Clean Out Under Your Bathroom Sink Day – because, really, does anyone truly need four cans of almost empty hair spray, 16 different shades of brown eyes shadow, and countless prescription medications that expired in the mid-1990s? While we’re at it, I would embrace Clean Out Your Car Day because if I actually recycled my vast collection of empty water bottles, it could likely save the world.

First Step – Service Agreementappliance repair technician

Getting organized and de-cluttering can sometimes feel like a challenge, but studies show that the more streamlined you make your living space, your mind will follow suit. Sometimes, it starts with the first step – like getting the paperwork off your desk.

Being a homeowner requires you to hire lots of different companies for help and that means lots of bills and business cards and clutter.  With a Gold or Silver Service Agreement, you’re taking an important step towards organization. There is only ONE PHONE NUMBER you need for all or our services. Having a Service Agreement with Home-Tech means that when one of your appliances or your air conditioning stops working, all you have to do is make one call for 7 days a week service – even if it’s a weekend or a holiday. As well, Home-Tech offers plumbing and minor electrical repairs. Our friendly, professional technicians are at your beck and call – and you won’t have to file a bill on your desk, because if you have a Gold Service Agreement, service calls are free and unlimited (Silver Service Agreements mean only a minimal service fee).

Peace of mind comes with a Service Agreement and once you have peace of mind, you’ll be ready to tackle that desk – and closet, and car, and bathroom cupboard – and it’s the perfect way to start out a new year.

Home-Tech Mixed & Mingled in 2014

champaigne glassesAs we get closer to the biggest party night of the year, New Year’s Eve, we’re looking back at some of the most fun and festive parties and events that Home-Tech folks got to sparkle at in 2014.

At Home-Tech, it’s never all work and no play – we love getting out in the community, supporting great causes, and meeting our customers outside of the showroom and service calls – we enjoy mixing and mingling with you guys, getting your feedback, and raising a glass to the future with you.

We’ve been thrilled to honor your Service Agreements 7 days a week, help you choose the best appliances, and have you as part of our Home-Tech family. Here’s to a healthy, successful, and fun 2015!

American Heart Association Has Our HeartSonya Sawyer Community Home-Tech

April . . .  we got decked out in our best red and black outfits and hit the Hyatt for the American Heart Association Heart Ball – a cause we’ve loved supporting for years!

Sonya Sawyer Awarded the Apex AwardSteve and Sonya Sawyer Apex Award

September . . . we all got dressed to the nines and headed to the Hyatt Regency Coconut Point Resort and Spa to celebrate our awesome CFO Sonya Sawyer being honored with the ultimate in honors, the prestigious Apex Award.

Breakfast Party – Key to the Cure

October . . . meant a festive sunrise party – the Key to the Cure Breakfast at Saks Fifth Avenue, where we had a great time decorating our table and supporting local cancer charities.

American Girl Fashion ShowIMG_1601

November . . .  meant it was time to get our little ones dressed up for the American Girl Fashion Show at the Hyatt Regency Coconut Point in Estero where we thrilled to be a sponsor in support of Golisano Children’s Hospital.

WP_20141220_20_14_58_ProHome-Tech Christmas Party

December . . .  our whole staff got glammed up, as we celebrate all our hard work with a fabulous Holiday Party complete with awards, pats on the backs, and plenty of dancing.

And that doesn’t even count all the celebrations we have at the office – between birthday celebrations, the Fourth of July, Halloween and more. We love to have fun – and a happy staff loves to make customers happy.

 

Home-Tech Customers Happy with Air Conditioning Service and Appliance Repair

Atta Boy rectangle graphicIt takes a lot of cooperation among the employees of a company to provide excellent service to customers. Home-Tech has this down to a science, from the Customer Service rep that answers your call and schedules your appointment time, to the Dispatch Department that plans the route for the service technicians, to the technicians themselves who are trained in all major appliance repairs and ac service. It’s a well oiled machine. The icing on the cake is you, our customers, who are so willing to give the technicians such great Attaboys for their service. Thanks for doing that and we are going to keep sharing your good words!

Very, Very Tidy

James came to fix our air conditioning service, to service our air conditioning. We had an excellent service from him.He was incredibly thorough and very, very tidy, cleaned up and just a very good job done. Thank you very much.

Mrs. Coughlin, Sanibel

Shout Out to Customer ServiceNATE certified

For Peggy – Thank you for taking care of our problem. Our air conditioner was out and we really appreciate what you did for us.  We are very happy with your service.

The Catowskis

Air Conditioning Repair TechGarbage Disposal Fix

I had Brian S come to my house this morning to fix a disposal in my sink.  Not only was he was very much on time, calm and professional, did a good job and cleaned up everything afterwards. I highly recommend him. Thank you for having someone service me who does such a good job.

T. Rosen

Very Professional

We had Pedro come out and service our air conditioning.  He was very professional. We really appreciate that. Thank you.

Mrs Indevery, Naples, FL

Service for a Dryer

I’m reporting on Nick. He came to my house last week to check and service my dryer.  We were very impressed. He was very professional.  We do appreciate that. Thank you.

J. Ostringer

A Great Employee

Yesterday one smart person came to my house and fixed my air conditioning. His name is Steve.  In my house I’ve never had a smart person like that. I just wanted to let you know he did an outstanding job.  He’s a great employee and very very smart. He did a great job. Tell him he did a great job. Thanks.

The Gobals, Venice, FL

 

Excellent Appliance and AC Repair is Always the Home-Tech Trend

electrical service Home-TechWith it being the week of Halloween strange and spooky things start trending on the internet. Just a quick perusal this morning shows sexy Ebola nurse Halloween costumes taking the lead and causing quite the controversy. Right below that is puppy sized spiders. Yes, you read that right. They have found spiders in the Rainforest that are the size of actual puppies. (Remind me not to visit the Rainforest anytime soon).  And in other spectacular news – who knew – Facebook’s Mark Zuckerberg can speak Chinese.

We like to keep the trending news here at Home-Tech a little more real. Employee owners continue to be involved in local charities, Home-Tech has recently joined the Bonita Springs and Naples Chambers of Commerce and the Attaboys keep pouring in for our well trained, professional appliance and AC repair technicians.

Always Happy to Do Business with Home-TechRepair Technicians Home-Tech

Shaun was very good with finding my problem and he stayed for an extra 5 /10 minutes to make sure everything was ok. He was very thorough. I had a technician earlier in the day who could not find the water release that had come out of the side of the house but he was very determined to find it and dug up and found it under my mulch and extended the pipe up and out. He was very good. I guess he didn’t put a cap on the inside handler so water was forced down through and out the side of the house and it worked and it didn’t work so that’s why Shaun had to come back. Anyway both guys were very good technicians. I’m always happy to do business with Home-Tech.

A. Schwindt

Good Work

Brian S made a call today and he was very polite and helpful and very quick and got done in a hurry replacing my disposal. It was good work. Thank you.

Mrs. Ebright

Very Good Service and Attitude

I wanted to compliment Steve on his service and his attitude.  It was very, very good. I had a good day. Thank you.

Mr. Fortune

AC repair technician Home-TechDedicated and Diligent

Pedro is a terrific young man, very dedicated and very diligent in working things out. He’s a great guy and a very good asset to your organization.

You Guys are Great

I just had an employee of yours stop by and do my air conditioning check. James is a very excellent employee. Did everything well. He’s very special and I can’t say more about him or Home-Tech. You guys are great.

C. Sogasi

Bonita Springs Air Conditioner Service Reviews

Bonita Springs air conditionerHome-Tech has been providing Bonita Springs air conditioner service for over 33 years.  And that’s not all . . . customers are loving it!  Read some Bonita Springs customer reviews below about Dan and his great service and attitude.  Way to go, Dan. Attaboy!

Great Job, Done Professionally

Dust had been accumulating in the condo for some time and last week, I noticed a frame on the thermostat which indicated  the filter was not working. It is for health reasons I have this special a/c, which you  all advised me to purchase and install 3 years ago.

Your serviceman Dan #083 appeared before the day was out and the filter was replaced the next day and working great. He gets kudos from me; great job done on my air conditioner, professionally, courteously and he was very caring.

Thanks again Dan for the excellent job.

P. Smith, Bonita Springs FL

Outstanding Job

Your technician DAN serviced my home Air Conditioner today.  He did an outstanding job.  He was polite at all times and explained each part of his service. He is a credit to your company.

D. Barton
Bonita Springs

Customer Oriented

Dan did an excellent job servicing our air conditioner.  He is a very friendly and customer orientated technician.

Attaboy, Dan.

J Lukert

Bonita Springs Air Conditioning Service Review

attaboy_sealblueBonita Springs residents have been enjoying service from Home-Tech’s air conditioning technicians for over 33 years. Whether they have needed an air conditioning repair or ac maintenance or a clean and check, we have been there for them.  The reviews pour in every day.  Here are a few for Matthew.  Attaboy, Matthew for being a Bonita Springs air conditioning service star!  If you would like to give us a review please check out our Google+ page.  We really appreciate the feedback!

5 out of 5 Stars

Matthew serviced my AC/Heating system.  It was a pleasure to have him here.  He not only provided service but gave me a couple of tips for setting them when I am out of town and suggested filters that I could use instead of the reusable one he provided.  I would give him a 5 out of 5 stars.
A. Camaiani, Bonita Springs

Professional Air Conditioning Servicebonita springs air conditioning

We had the pleasure of meeting Matt and his associate this morning as they did the service on our air conditioning system.  The were very polite, professional and personable.  The service was done quietly, quickly and I am confident in their work. Everyone from Home Tech who has ever come to our home for service was polite and professional.  I would recommend Home Tech to any one who is looking for reliable and honest repair work.
Sincerely,
T. Tunney

Kudos

Kudos to Matthew who inspected and cleaned our air conditioning system this morning.  We have had this work done by Home-Tech in the past, but never more thoroughly than today’s effort by Matthew.  He is not only competent and thorough, but professional and very capable of establishing rapport with the customer.  I hope that he is with Home-Tech for a long time.

Thank you!

S. Scheff,  Bonita Springs

Friendly and Great Personality

We had Matthew  here for a repair on our air conditioner.  He was very friendly with a great personality.  He performed his tasks efficiently and our air is now working perfectly.  Thank you for the great service call.
N. Kowalczyk
Fort Myers, Fl 33908

Appliance and AC Repair – Problem Solved

attaboy_sealblueIf you spend any time at Home-Tech you will hear a lot of talk about “problem solved”. It’s almost become a company motto. Our technicians are trained to solve the repair problems you may be having with your major appliances and air conditioning. Today’s “Attaboys” are for Shaun. He’s a great technician as you can see from the customer testimonials we are sharing today. If you would like to share a testimonial please do so on Google or share on our Home-Tech Business Facebook page. We really appreciate all the kind words!

Respectful and Great Technician

Good morning,
Just want to send a shout out to Shaun, who is a very respectful and great technician.  He is very courteous young man. Keeps you informed of what is happening and is very knowledgeable.  Two thumbs up!
Thanks,
V. Miller

Problem Identified and SolvedService Agreement Technicians

Shaun came to our house on Tuesday and serviced our clothes washer. Problem identified and solved. He was very professional,  competent and patient.

Courteous, Knowledgeable

Shaun was courteous,  knowledgeable and a good listener about solving our problem. He was a pleasure. Thank you.

M. Goguen, Estero, FL

ac repairPrompt and Efficient

Just to let you know: Matthew K 790,and Shaun V 739, did ac repair work on my air conditioner today. They were very courteous and efficient. Justin Morgan made the first call last week and diagnosed the problem. He also should be commended for his work. Thanks for the prompt and efficient service.

A. Olitsky

Great Job

This is a “Atta Boy” for Shaun who repaired my AC unit on May 22, 2014. Shaun was prompt, came within the designated time and quickly repaired the unit. He was very courteous and explained the process. He did a great job.  Thanks very much.

Regards,

R. Fong-Yee