April 16, 2014

While You Putt and Pitch – Home-Tech Masters Appliance Repairs

Golf DayLast week, America celebrated National Golf Day, but we all know that if you live in sunny Southwest Florida and you love golf, EVERY day is Golf Day. The Masters Tournament — featuring a great Sunday afternoon with green jacket winner Bubba Watson and runner-up, Jordan Spieth, was this past weekend and golf is in the air – and if one of your appliances needs some work on its drive, Home-Tech won’t make you miss your tee time by sitting around and watching the Golf Channel while you wait for a repairman to show up. Home-Tech customer service will set up a time for your repair and you will get a call from your technician to let you know when he will be there.

You’ll Have Time for all 18 Holes

We know your time is precious and when it’s a gorgeous day on the course and there’s a beverage cart nearby, we want you out there, swinging away and giving Tiger a run for his money (okay, maybe that’s a stretch). We want to see you in your Ian Poulter-inspired pink plaid pants, a lime green shirt, and a white belt as you honor your favorite sport on a bogey-free day, hammering birdies, and trying not to throw your putter down in despair. That’s why so many SW Florida homeowners love being Service Agreement Members. They love the convenience of knowing who to call, when we’ll get there, and that your appliance repair will get done right the first time!service vehicle

Lightning Fast

While you don’t want any lightning strikes while you are on the course, we do know that you’d like a lightning fast appliance repair. Home-Tech has been providing fast, emergency service for 33 years – and we serve in five Southwest Florida counties. Unlike other companies, we won’t make you waste what could have been a great day on the golf course while you wait for one of our expert technicians. So, grab your clubs, get to the greens, and worry about your swing – not your appliance repairs.

Refrigerator Repair Reviews

wif-picture

Believe it or not, refrigerator repair is one of the things Home-Tech does most often for our customers.  And, let’s face it, when your refrigerator is not working, you need a quick fix so you don’t lose all of your goodies in there. Fast, reliable repair is what you want . . . and that’s what you get.  If you’ve had Home-Tech out to your home to work on your refrigerator we’d love to hear about it.  Review us on Facebook or Google. We always enjoy hearing from our customers!

We Love Working With Home-Tech for a Refrigerator Repair

To Whom It May Concern,

We want to give an “Atta Boy” shout out to both Milt and Steve, who came out to Lakewood Ranch to service our GE Monogram Side by Side Refrigerator Freezer.

We knew there was a leak and even though these guys were not scheduled to see us that day; they showed up, friendly as can be, and stayed until they got the job done (which was not easy)!!  We were very impressed with them and appreciated their hard work more than they know. We love working with Home Tech!

Sincerely,

R. Littlejohn, Lakewood Ranch, FL

We Appreciate the AttentionAir Conditioning Home-Tech Service vehicle

To whom it may concern,
My wife and I just had an issue with our Samsung refrigerator which we had purchased from you July, 2013.  Just recently, we had started hearing a vibration coming from the fridge which we had not heard before.   We called to make an appointment to have someone come out to check to see what the problem was.  We spoke with Lisa who is responsible for all the warranty covered appliances.  After explaining the problem, she scheduled a day for a tech to come to our residence.  First it was Marty who came and tried to hear the vibration to see where it might be coming from.  Unfortunately, he was here for 45 minutes and never heard the vibration.  Because of his work schedule and the fact he had not heard the vibration, we all concluded it would be best if he continued on with his day.  Though he did suggest that we could try recording the sound and then replay it for him or another tech who may respond if it should continue to make the vibrating noise.  The next day, we heard it again and called Lisa again.  She scheduled another tech to come out.  Brian S came out.  Because we were able to record the vibration, we played it for him and he knew almost immediately where the noise was coming from.  He moved the fridge out from the wall and took off the back panel.  During this time, he was able to recycle the fridge and the noise did occur.  As he looked, he did not see anything malfunctioning, however, he did put his hand on something and the vibration stopped.  It seemed as though a small piece of  plastic may have been causing the vibration so he moved it somewhat and the vibration stopped.  When he replaced the rear panel, he used some extra padding in order to reduce any further vibration.  He also suggested that the fridge remain an extra inch or two out further from the wall.  After a day or so, the vibration returned.  So, we called Lisa again and again she rescheduled a tech to come to the house.  This time it was Marty again.  As soon as he came to the house, he was able to hear the vibration.  He too determined that the vibration was coming from the rear of the fridge.  He removed the panel, also determined that it was nothing mechanical but did find that a horizontal, thin black bar seemed to be causing the vibration because it seemed to have moved out of place.  He moved the bar back into place and he recycled the fridge to see if the vibration would occur and it did not.  He replaced the back panel and put the fridge back in place and also agreed to keep the fridge an inch or two away from the wall.  Since then, we have not heard the vibration at all.  It has been a week and half and we have not heard any vibration noises.
Needless to say, we are very, very pleased with the service and the attention that was given to this somewhat minor problem.  We can’t say enough about Lisa who was very patient and also very attentive to our needs.  Brian and Marty both were patient, understood the problem and were more than accommodating.  We would just like you to know how much we appreciate the attention that was given to our problem.  Of course, we have never had any problem with any of the techs that have been to our home.
Thanks again.
R. Friedman

Air Conditioning Repair TechVery Professional Refrigerator Repair

Brian serviced our refrigerator months ago.  He left his comment card, which we didn’t respond immediately because the problem had been recurring so frequently. I found it today when cleaning out my desk and want to let you know that it appears he resolved the problem and the refrigerator is working fine now. He was very professional and helpful so we wanted to be sure to comment.
Thanks Brian!
P. Harrington, Fort Myers, FL 33919

 

Best Air Conditioning Clean and Check Reviews

Air Conditioning GaugeMany of our seasonal residents are getting ready to head back up North for the Spring and Summer. Before you leave your home here you may want to call Home-Tech and schedule your annual air conditioning Clean and Check of your system. If you’ve never hired Home-Tech to perform air conditioning service before you may be curious as to what to expect.  We’ve shared some reviews from our customers and there are many many other reviews throughout our website.  If you would like to share about a service experience with Home-Tech we invite you to visit our Facebook page or give us a review on Google.

Thorough Air Conditioning Check

I had my annual service check done today by your tech Chris.  He was thorough and very pleasant.  He also took the time to explain several features of my HVAC system and other appliances.  Excellent!

C.Romero, Naples

Prompt, Polite and EfficientHome-Tech Air conditioning repair

We just had the good fortune of having your service rep Joe service our central air conditioner. Joe took the time to explain to this novice (me) exactly how the system worked, what he was doing and how to set it up for optimum performance once we head north for the summer. He was prompt, polite and efficient. You can be proud of him as a representative of your company.

Regards,
B. Heaslip, North Fort Myers. FL.

air conditioning repair ductAnnual Cleaning and Maintenance for Two AC Systems

Home-Tech,

Today your representative, Chet, came to our home to conduct the annual cleaning & maintenance for our two A/C systems.  Based on our past experience, we have found every one of your people to be exceptionally good representatives of your Company.  However, today our experience with Chet established a new “benchmark” that others will have difficulty meeting in the future!

Chet arrived on time and with a pleasant greeting when he introduced himself.  He was well dressed and spoke well.  Throughout the process of cleaning and servicing our A/C system he was careful to put down a sheet to catch any falling dust and dirt and even used a dust rag before opening the hatch in the ceiling of my wife’s closet to make certain that no dirt fell on her clothes.  He kept us informed of his progress and answered all of our questions directly and intelligently.

You are most fortunate to have Chet as a member of the Home-Tech Team!

L. Pearce, Ft. Myers Beach, FL

Very Neat and Cleaned UpAir conditioning repair line set

I am writing to let you know that Chris was at our home this morning doing our annual check-up of our air conditioner and furnace. He was very personable and efficient. He explained all he was doing to my husband and what he needed to do to help maintain our AC/FUR. He was very neat & cleaned up after himself. Chris’s work ethic is excellent (kind, prompt, helpful, neat). He is a good ambassador for your company. We were more than pleased with Chris. Thank you.

B. McCormick, Fort Myers, FL

Very Helpful With Routine Maintenance

Gentlemen, just a note to say that your technician Jason came to our home yesterday to do a preventive maintenance check on our A/C units. He was prompt , courteous , neat in appearance , communicative and very helpful , pointing out some areas where I can help with routine ongoing maintenance of our system. He did a very thorough job.
R. Haller

New Customers

We are new customers and today we had our first visit from home-tech to check our air conditioning system. I cannot say enough about the technician, Jason. He was very pleasant and thorough with his inspection. Jason also explained everything to us and the condition of our system. Thank you for having such a conscientious and friendly employee.

Sincerely -
W. Flemming

Delizio! Hot Pizza Appliance (ALF-PZA-NG)

pizza oven fresh pizzaYou’ve heard of the age-old rivalry between New York and Chicago — which city makes the best style of pizza? New York City pizza lovers swear by a flat, crispy crust with plenty of sauce and grease — the slices are so big, that New Yorkers fold them in half and eat them as they rush down the busy streets of the city. But, head west to Chicago — and it’s a different story. Pizza chefs in the Windy City are loyal to deep dish pizza. Almost like a casserole, its thick, chewy, warm dough topped with thick stringy cheese is beloved by Chicagoans and they insist theirs is the BEST.

Alfresco Pizza Oven – Fun and Practical For Your Outdoor Kitchenpizza oven

As the debate rages on, we here at Home-Tech are ready take on BOTH of those big cities to declare that the best pizza is made by our costumers — in their own back yards with one of the most fun appliances we have to offer: The Alfresco Natural Gas Outdoor Pizza Appliance (Oven model number, ALF-PZA-NG). We’ve all seen outdoor grills, ovens, even refrigerators — back yards and patios aren’t just Hibachis and lawn chairs anymore — and this outdoor pizza oven takes parties and outdoor dinners to a whole new level.

State of the Art Pizza Cooking

The Alfresco Outdoor Pizza Oven has plenty of room for your homemade pizza at 30″ wide and with stainless steel double doors. Inside, there’s an infrared hearth heating system and a ceramic gas log rear burner — that’s a whopping 40,000 BTUs of cooking power! That means your large, authentic oven-fired pizzas are hot and ready in just 4 minutes. In addition to a ceramic tile surface that allows your pizza to be cooked evenly, there’s also the internal oven light, which makes it ideal for night time cooking.

fresh hot pizza from pizza ovenGreat Price!

So, whether you like your crust thick or thin, with lots of pepperoni, or no anchovies — now is the time to check out the Alfresco Pizza Oven at Home-Tech. It normally sells for $8,374, but currently, we have it for just $5,599 in our appliance showroom. Watch out New York and Chicago — the best pizza in America will be coming from the backyards of Southwest Florida!

Satisfied with Home-Tech’s Air Conditioning Repair Service

attaboy_celebrate3Our technicians get a lot of fan mail about the job they do for appliance repairs or air conditioning repairs.  We want to thank our customers for the constant flow of feedback that comes in. It makes all the employee owners of Home-Tech feel good to see that our customers are happy with our service.  Today’s comments are about Steve and Shaun.  Way to go, guys.  If you would like to share any feedback with us we encourage you to review us on Facebook or give us a Google review.  Thanks so much.

 

Very Impressed

Just wanted you to know that we are very impressed with your Technician Steve. His tech knowledge, attention to details, problem solving is superb. His inter personal skills are great. He is a valuable employee of Home-Tech and we wish him great success.
A. Capoor -Venice, FL

Quick TroubleshootingAir Conditioning Gauge

I want to give Steve an AttaBoy for quickly troubleshooting and fixing our AC problem today. I would also like to give an AttaBoy to Home-Tech for sending someone out so quickly to fix our AC. I am always very satisfied with Home-Tech. No question I will renew the contract when it comes time for renewal soon.

A. Rothman -Sarasota, FL

Service Agreement TechniciansConducted Themselves as Employee Owners

Shaun and Steve were at our home today to do repairs on our air conditioner. They conducted themselves in a very professional manner starting with introducing themselves, describing the work to be done and approximate time to do it,  and proceeding to performing the work in an efficient manner.

They conducted themselves as I’m sure you would expect employee/owners to do so.

A happy Home-Tech customer,

J. Keller -Fort Myers, FL

March Madness – Home-Tech Appliance Style

appliance-money-wheelThe college basketball world is well into the hoopla of March Madness and our very own Florida Gators get to dance at the Sweet Sixteen Party this week (chomp, chomp!) and while we here at Home-Tech are rooting on our respective teams, we’ve also got some very merry March Madness of our own happening in the world of state-of-the-art appliances and serious savings for you. So, come on down to the court and let’s shoot for some cash back!

Run and Gun With Rebatesappliances - electrolux - laundry

You can score a $100 rebate with the purchase of a qualifying Frigidaire refrigerator or range if you make a run to Home-Tech by March 31st. Also, playing only during the month of March, a $300 rebate with a purchase of qualifying Electrolux Laundry Pairs – and trust us, that’s no foul. You get a bonus free throw when it comes to Bosch appliances – that means up to a 10 percent rebate of qualifying Bosch Kitchen Packages. You’ll hear the swishes when you get those rebate checks or gift cards!

bosch kitchen packageDon’t be a Bench Warmer

There are more money shots where those came from in one of our two appliance stores, and when you score, Home-Tech has your back with our Service Agreement Program. So dribble on down to one of our appliance showrooms and let one of our best team members show you what March Madness means at Home-Tech!

 

Home-Tech Nominated for Uncommon Friends Award

about us service agreements steve marinoWe at Home-Tech are thrilled to spread the news that we’re one of three nominated finalists for the prestigious Uncommon Friends Business Award! The winner will be announced at a glittering gala at Harborside Event Center on March 26th. Home-Tech Founder and CEO, Steve Marino says, “We’re absolutely honored to be one of the finalists. We pride ourselves in our commitment not only to the customer, but to the community as a whole.  I believe if we are awarded this honor it will be partly because of our mission statement and the way we fulfill it every day. ”

High Recognition For Ethical Business Practice

According to the Uncommon Friends Foundation, the award is presented in recognition of the critical importance of ethical leadership in today’s businesses and will be presented to the business that exemplifies the highest standards of ethical behavior.

Giving BackMission Statement

For more than a decade, Home-Tech has given back to a variety of Southwest Florida non-profit organizations. Sponsorships include Golisano Children’s Hospital of SW Florida, The American Heart Association, The Eden Autism House, PACE Center for Girls, Partners in Breast Cancer Care, and many more. Home-Tech serves the 5 counties in Southwest Florida with locations in Fort Myers, Sarasota, and Naples.

“Home-Tech is an employee-owned company,” says Marino. “Because our employees are owners, there is a high standard of ethical behavior and accountability to our customers and the communities in which they live.” A spirit of adventure, a sense of purpose, and a commitment to positive values and unending personal growth are the building blocks of the Uncommon Friends Foundation Inc.

If You Go

Tables and individual tickets are available, as well as sponsorships. Tables of eight are available for $750; individual tickets are $100.

For information, call 337-9503 or visit uncommonfriends.org.

 

 

Appliance Cleaning 101

Appliance Cleaning 101Happy first day of Spring! It’s officially Spring in Southwest Florida and since most of us shudder at the phrase “spring cleaning”, we at Home-Tech have decided to go with spring sparkling instead! It’s time to make those beautiful appliances of yours sparkle – not just on the outside, but on the inside, too. While students get to be out of school and on spring break (by the way, why don’t adults get a spring break? It should be mandatory!), it’s time for us to open our notebooks and get to class for Appliance Cleaning 101. Maybe you don’t feel like cleaning your appliances because they are so old and broken down. If that’s the case stop by one of our showrooms and pick out some new shiny, sparkling ones.

Delving into the Dishwasher

First, run an empty cycle with white vinegar in the detergent cup to wipe out lime deposits. Next, do the same with powdered lemonade – the citrus agents help get rid of stains. Use a small vacuum attachment to clean the dust out of fan slats.

Meticulous Microwave

Fill a coffee mug with water and fresh lemon slices – put it in the center of the microwave on high for three minutes; wait another three minutes. The steam from the lemon water will not only cut odors, but also loosen grime for easy cleaning. A handy way to clean the turntable wheels is with an old toothbrush.

bad smell in refrigeratorResplendent Refrigerator

Wipe down the inner walls with vanilla extract on a paper towel – a simple and easy way to eliminate odors. Make sure you take out all removable shelves and drawers for a good soak in warm soapy water. Use a vacuum attachment to clean the coils behind the fridge where pet hair and dust accumulate. A great way to clean underneath is with a yardstick – just attach some duct tape to the end and swipe back and forth –- not only will it pick up the dirt – you might just find that earring that you lost last year.

Wonderful Washer

The best way to keep your washer clean and running properly is to not use too much detergent.  Home-Tech recommends you use HE detergent and only half as much as the detergent companies suggest.  If you have a front load washer, we recommend you wipe down the seal around the door with bleach occasionally to help discourage the growth of mold.  Both washers and dishwashers can use a good cleaning with Affresh or Washer Magic.  We sell it in our showrooms.

Delightful Dryerwasher cleaner

Your dryer needs TLC especially around the vent area.  Be sure to keep your lint trap clean and have your ventilation system professionally cleaned to prevent a build up of lint.  It’s a true fire hazard.

Clean Air

Now that our air conditioners will likely start running full-time for the next several, warm, humid months — call Home-Tech for a thorough inspection and clean and check. When you purchase a Gold Member Service Agreement – this service is included.

Sparkle this Spring with Home-Tech!

Man Finds Leprechaun In His Refrigerator!

refrigerator leprichaunThis just in – Mick O’ Malley of Southwest Florida opened his refrigerator on St. Patrick’s Day to find a wee, green leprechaun lurking inside. Upon discovering the alleged mythological creature, O’ Malley immediately alerted local police. According to Officer Brian O’ Callahan, O’ Malley was pretty shook up, “Me and the missus had a few friends over for St. Pat’s Day,” he explained. “I went to the ‘fridge to get another Guinness – it helps the corn beef and cabbage go down, ya’ know – and there he was! He had a little pipe in his hand and he looked real cheerful – he was doing a little jig on top of my case of beer!”

Man Fails Sobriety Test

Suspicious, Officer O’ Callahan issued a field sobriety test on O’ Malley and determined that his leprechaun sighting was the result of too many spirited adult beverages. “I’m Irish, too,” said Officer O’ Callahan. “On St. Patrick’s Day, revelers have been known to see little green men. We’re used to these reports.” Officer O’ Callahan advised O’ Malley to drink several glasses of water, take two Advils, and head to bed.

Avoid Leprechaun Sightings With The Keginatorrefrigerator leprichaun 2

For not that much green, beer connoisseurs and St. Patrick’s Day partiers can cut the fridge out altogether with True’s Beverage Dispenser available at Home-Tech. It’s perfect for a keg of beer, thus earning the name “The Keginator”. With two convenient taps, and an ice cold cooling system, you won’t have to open the door and risk seeing any dancing leprechauns (they still may be there, but you won’t see them, trust us). You don’t need the luck of the Irish to learn more, just your cheerful Home-Tech Rep — where your pot of gold awaits you! And remember the old saying: “An Irishman is never drunk as long as he can hold onto one blade of grass to keep from falling off the earth.”

Happy St. Patrick’s Day from all of us at Home-Tech.

Appliance Repair – Two Thumbs Up

attaboy_sealblueHome-Tech technicians are highly trained in appliance repair and air conditioning repair.  That’s right!  We handle both! Today’s customer testimonials are about Brian and Ryan.  We invite you to review Home-Tech’s service on Google, our Facebook page or Yelp. We appreciate hearing from you.  Thank you!

Service Way Beyond the Others

Service Tech Boss!
I just wanted to note service done by 2 of your Techs that went way beyond what techs normally do. Had so much problems last year that it was a relief to get Techs that was so concerned, knowledgeable and understood us as people and just not a ticket number to do in the shift! So I want to commend you for sending 2 of your best! Brian and Ryan!
Sincerely:
 
J. Romesberg, Cape Coral FL

Gold Star and Two Thumbs Upappliance repair

Brian  just left after a visit to repair our old(ish) Thermador oven. He arrived precisely when he said he would, and was pleasant and very professional. He even double-checked that he’d shut the access panels to our circuit panel. I give him a gold star and two thumbs up!
C. Vilks

Very Professional

This email is to let you know that Brian arrived on time, was very professional,  and very personable. In my opinion, those three traits are very rare these days, especially  to find  all three in one person!  The fan on my A/C unit would not stop running and he replaced the thermostat and now it works great!  “Atta Boy”  Brian and Home Tech!!