December 19, 2014

Prep Kitchen Appliances for the Big Bird

ThanksgivingHave you ever felt like a holiday was so stealthy and sneaky that it crept up behind you, tapped you on the shoulder, and yelled, “BOO!”?

This year, Thanksgiving has been very, very quiet, as it sits patiently in the background, buried by tinsel, Christmas music, and holiday shopping. It seems like folks are so busy hanging wreaths and mistletoe that they’ve forgotten all about the poor neglected turkey. Well, guess what? Thanksgiving is this week! Stop licking stamps for Christmas cards and, with the help of Home-Tech, let’s start prepping the kitchen for the big bird.

Prepared Appliances are Happy Appliances

This is the time to check all of your kitchen appliances to make sure everything is in good working order – everything from the garbage disposal to the microwave needs to be checked and ready. We blogged about cleaning out the refrigerator recently and we can’t stress it enough – give both the freezer and the fridge good thorough cleanings to make room for all the groceries coming in – and of course, all the leftovers on the way.  If you have any trouble with your garbage disposal you might want to check out this tip video with advice from us to you.

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A Service Agreement Means a Happier Thanksgiving

If you have a Service Agreement with Home-Tech and one of your appliances needs repaired, we urge you to give us a call now so we can get everything in your kitchen up and running before the feast. Maybe you just need an extra appliance part or a burner on the oven is on the fritz – either way, we’re here for you. Oh – and speaking of ovens, don’t get bogged down by self-cleaning. You are going to get your oven dirty from cooking the Thanksgiving dinner.  It’s better to wait until after Thanksgiving when things have calmed down and you have less to worry about. And by “less”, we mean putting up the tree, figuring out what you’re wearing to 16 holiday parties, and finding the perfect recipe for egg nog. As for Thanksgiving, don’t say we didn’t warn you – don’t let all the tinsel blind you.

 

Home-Tech Customers Happy with Air Conditioning Service and Appliance Repair

Atta Boy rectangle graphicIt takes a lot of cooperation among the employees of a company to provide excellent service to customers. Home-Tech has this down to a science, from the Customer Service rep that answers your call and schedules your appointment time, to the Dispatch Department that plans the route for the service technicians, to the technicians themselves who are trained in all major appliance repairs and ac service. It’s a well oiled machine. The icing on the cake is you, our customers, who are so willing to give the technicians such great Attaboys for their service. Thanks for doing that and we are going to keep sharing your good words!

Very, Very Tidy

James came to fix our air conditioning service, to service our air conditioning. We had an excellent service from him.He was incredibly thorough and very, very tidy, cleaned up and just a very good job done. Thank you very much.

Mrs. Coughlin, Sanibel

Shout Out to Customer ServiceNATE certified

For Peggy – Thank you for taking care of our problem. Our air conditioner was out and we really appreciate what you did for us.  We are very happy with your service.

The Catowskis

Air Conditioning Repair TechGarbage Disposal Fix

I had Brian S come to my house this morning to fix a disposal in my sink.  Not only was he was very much on time, calm and professional, did a good job and cleaned up everything afterwards. I highly recommend him. Thank you for having someone service me who does such a good job.

T. Rosen

Very Professional

We had Pedro come out and service our air conditioning.  He was very professional. We really appreciate that. Thank you.

Mrs Indevery, Naples, FL

Service for a Dryer

I’m reporting on Nick. He came to my house last week to check and service my dryer.  We were very impressed. He was very professional.  We do appreciate that. Thank you.

J. Ostringer

A Great Employee

Yesterday one smart person came to my house and fixed my air conditioning. His name is Steve.  In my house I’ve never had a smart person like that. I just wanted to let you know he did an outstanding job.  He’s a great employee and very very smart. He did a great job. Tell him he did a great job. Thanks.

The Gobals, Venice, FL

 

Excellent Appliance and AC Repair is Always the Home-Tech Trend

electrical service Home-TechWith it being the week of Halloween strange and spooky things start trending on the internet. Just a quick perusal this morning shows sexy Ebola nurse Halloween costumes taking the lead and causing quite the controversy. Right below that is puppy sized spiders. Yes, you read that right. They have found spiders in the Rainforest that are the size of actual puppies. (Remind me not to visit the Rainforest anytime soon).  And in other spectacular news – who knew – Facebook’s Mark Zuckerberg can speak Chinese.

We like to keep the trending news here at Home-Tech a little more real. Employee owners continue to be involved in local charities, Home-Tech has recently joined the Bonita Springs and Naples Chambers of Commerce and the Attaboys keep pouring in for our well trained, professional appliance and AC repair technicians.

Always Happy to Do Business with Home-TechRepair Technicians Home-Tech

Shaun was very good with finding my problem and he stayed for an extra 5 /10 minutes to make sure everything was ok. He was very thorough. I had a technician earlier in the day who could not find the water release that had come out of the side of the house but he was very determined to find it and dug up and found it under my mulch and extended the pipe up and out. He was very good. I guess he didn’t put a cap on the inside handler so water was forced down through and out the side of the house and it worked and it didn’t work so that’s why Shaun had to come back. Anyway both guys were very good technicians. I’m always happy to do business with Home-Tech.

A. Schwindt

Good Work

Brian S made a call today and he was very polite and helpful and very quick and got done in a hurry replacing my disposal. It was good work. Thank you.

Mrs. Ebright

Very Good Service and Attitude

I wanted to compliment Steve on his service and his attitude.  It was very, very good. I had a good day. Thank you.

Mr. Fortune

AC repair technician Home-TechDedicated and Diligent

Pedro is a terrific young man, very dedicated and very diligent in working things out. He’s a great guy and a very good asset to your organization.

You Guys are Great

I just had an employee of yours stop by and do my air conditioning check. James is a very excellent employee. Did everything well. He’s very special and I can’t say more about him or Home-Tech. You guys are great.

C. Sogasi

Great Repair Technicians – Attaboy Shaun, Matt, and Shawn

electrical service Home-TechWith Home-Tech’s Attaboy program there are plenty of ways for our customers to give our technicians reviews for their repair work.  Customers can call in, email or give us a Google review.  Here are the comments about the service from Shaun, Matt and Shawn, three excellent technicians with Home-Tech.

Stayed Until the Bitter End

I’ve been having trouble with my refrigerator and been really worrying about.  I had one of your techs, Shaun come over to my place.  Shaun did a heck of a job. Helped me, told me what he was doing, why he was doing it. He was here on time and stayed until the bitter end. I thought his personality was very helpful. I appreciate Shaun’s repair service.  He does Home-Tech well when he represents them.

J. Geissler

Great Job!Repair Technicians Home-Tech

Shaun did a great job.  Very polite, on-time and my refrigerator is working good.

Thank you!
Denise

bonita springs air conditioningGreat Customer Service

My many thanks for both Matt and Shawn.

Matt came when the ac quit cooling, determined the problem, and got the ac to cool while a part was ordered. He is polite, sweet to the dogs who live here and efficient.

Shawn came today with the part to fix the ac. What a nice young man! He fixed the problem, cleaned up after himself and was gone in short order.

I do appreciate that the company has taken the time to invest- wisely, I might add- in these young folks as they start their careers! What an excellent way to build both loyalty and great customer service!

Kudos to you!

M. Turns, Fort Myers, Florida

A Fine Representative of Home-Tech

Shaun did a great job getting our A/C up and running quickly. He is personable and a fine representative of Home-Tech.

Thanks,

S. Grabiec

Kudos to Shaun

This is just an Attaboy for Shaun who was here today for my Refrigerator.  He was very polite and thorough, so that is an Atta Boy!  Also, thanks to my problematic refrigerator, all of the reps who have been here deserve Kudos as well.
Thank you, R. Gilmore!

Thank-You For Timely Service

Just a note to say thank you for the timely repair service today. Shaun was able to  correct the problem by replacing the thermostat.
Thanks again!
D. Myers

Lucky to Have Home-Tech for Air Conditioning and Appliance Repair

attaboy_sealblueHome-Tech customers give testimonials about appliance repair and ac repair work done by Brian.  Attaboy, Brian!

Knew His Stuff

Dear Customer Service,

We just wanted to pass along our compliments to you. The service techs that have come to our place have always been fantastic. Very polite, knowledgeable and professional. Today Brian S. came to deal with an a/c issue. Really great guy. Knew his stuff and was very good at explaining issues. Very impressive.

We always say how lucky we are to have found Home Tech.

Many thanks for this opportunity.

E. Rosen, Naples,FL

Solved Our Problemappliance repair

Writing to let you know what a great job Brian did for us. Took the time to solve our problem without trying to sell us something we did not need.  He is a credit to Home-Tech! Please extend our thanks to him.

G. Haemmerle, Naples, FL

Another Sterling Example

Brian did an above and beyond the call of duty repair job on my freezer last Friday. Another sterling example of competence and customer service from Home-Tech! Attaboy!

W. Dobbins, Fort Myers, FL

Home-Tech washer iconI Would Give Him a 10

Could not ask for better service than I had today on my washer problem. Brian S was here within the promised, time, took care of the problem and was as pleasant as could be. If there is a rating system of 1 to 10 I would give him a 10. Thank you.

J. Lash, Estero, FL

Worked Quickly and Efficiently

Brian S is a great representative for your company. He did an absolutely great job diagnosing and repairing our AC unit. He worked quickly and efficiently. Thank you Home-Tech for a job well done! Kindest regards!

M. McCabe

Provided Clear Answers

Brian and an assistant performed this year’s annual checkup.  Both were extremely professional. Brian carefully explained the need for replacement of certain parts for a UV system, and provided clear answers for all our questions. The appointment was kept with the 3 hour projected time frame.  I was very pleased with the service. Thank you very much.

R. Rabbideau

A True Asset

Good morning -

Brian has just left after doing a superb job on our washing machine. He arrived as scheduled, was courteous, friendly and incredibly polite, a true asset to your company.

Regards -

L. d’Ali

 

Professional Approach to Appliance Repair and Air Conditioning Service

attaboy_sealblue

Home-Tech’s customers are always quick to report in when they think a technician has been doing a good job with appliance repair and air conditioning repair. Today’s “Attaboys” are for Nick. If you would like to have this kind of quality service and have all of it at NO CHARGE look into our Service Agreements.

Professional Approach

I was very pleased with NICK the service man.  His professional approach to solve the problem impressed me. Nick has a good work ethic and  takes pride in his work.  Nick cleaned up the work area.  I appreciated this, I did not have to clean up. Take good care of NICK. He takes his job seriously, that is rare to find in workers, that want to be the best at what they do. A special order part is required.  I  would very much like NICK to return to complete the job. Thank You.
M. Price

Great Job, Efficient, Quickappliance repair technician

I’m reporting on Nick from Home-Tech. He gave me outstanding service today. He has been to my home before and the repeat visit today was very welcome. It was good to see him.  The visit today was a great job, efficient, quick, in and out  – thumbs up. Have a good day!
R. Cornman

Happy with Their Work

I had two nice young men come out and do some repairs at my home. One of them was Nick and his associate Brian was with him. They did an excellent job, they even cleaned up a little bit and it took them no time at all.  I just wanted to say how happy I was with their work. So thank you very much.
C. Sessman

Celebrate Senior Citizen Day with an Appliance Repair Service Agreement

seniorsThis month, Home-Tech celebrated National Senior Citizens Day and you won’t be surprised to learn that some folks are happy to step right up and own their special day by treating themselves to a congratulatory lunch out or taking advantage of discount drinks at Happy Hour. I know of one frugal penny-pinching lady who, while still in her mid-40s, did her best to convince cashiers in various area stores that she was old enough for the senior citizen discount — seriously, she’d go shopping without make-up, her hair in a scarf, and wear sensible, but unflattering polyester pants. When she really wanted the discount, like when she went to the movies, she’d wear reading glasses and even fake a slightly frail voice, just to save $3.50, “That’s right, sonny,” she’d say to the ticket-taker, “I’m an old timer; I’m 55.” When she finally did turn 55, she celebrated – and if denied the Senior Citizen Discount, she always had her Driver’s License at the ready.

Not Quite Ready…Father's Day

Meanwhile, I have friends who throw away their AARP invitation and cards whenever they receive them in the mail. They don’t even bother opening up the envelope. They find holding onto their youth to be far more important than saving a buck or two. These are the same people who still got carded for buying beer well into their 40s and like to remind you at every opportunity.

Senior Citizen or Not, We’ve Got Your Appliance Repair Needs Covered

The good news is, whether you’re welcoming senior citizenship with open arms, or you’d prefer to keep it under wraps, you can have it both ways with a Service Agreement from Home-Tech. If you want to feel youthful and carefree, worry lines and wrinkles will smooth right out when you’re guaranteed that if one of your appliances breaks, Home-Tech will have a qualified technician to your home before you know it.

home tech gold service agreementYou won’t have to sit around, wait, or furrow your brow. On the other hand, if you pride yourself on being a Senior Citizen and saving big bucks, then you’ll love that we have two Service Agreements to choose from – Gold and Silver. You pay one price for the year and SO much is taken care of. Gold includes unlimited Service Calls and both Agreements provide emergency service, 7 days a week, including holidays.

So, whether you’re welcoming your golden years and silver hair, or you’re a little slower about celebrating the next chapter, Home-Tech celebrates YOU – Senior Citizen, or not.

Air Conditioning and Appliance Repairs Done Well by Joe from Home-Tech

appliance repairsAppliance repairs and air conditioning repairs are dreaded by most people, but not by Home-Tech customers.  They know they are going to get a quality technician like Joe showing up and doing the job right.  Also if they are GOLD Service Agreement customers that service call and repair (parts and labor) on covered items is going to end up being NO CHARGE. You can’t beat that.  Attaboy, Joe.

Nice, Personable Tech

Joe just left and before I forget to do this–he was a very nice,  personable tech.  I have found all Home Tech employees to be easy to talk to and very considerate.   Kudos to Joe and to Home Tech.
P. Simones, Fort Myers

Asset to Your Organizationappliance repairs

Re: Tech Name—Joe

Joe is friendly, customer focused and quite technically competent. He is a asset to your organization.

G. Iwaskow

Neat, Considerate and Polite

On July 8, 2014 we had service on our Whirlpool washer performed by Shawn and Joe at our residence in Catalina Isles. We commend Home-Tech for hiring such quality individuals. The overall experience with them was excellent. They were on time, neat, considerate, polite, unobtrusive, and knowledgeable. Basically, everything good one could hope for. As work-at-home husband and wife, we were able to continue working seamlessly throughout the service period. We recently transferred our AC service to Home-Tech in addition to our in-home appliance coverage and recommend others to do the same.
E. Iannarella, Ft Myers

Excellent Ambassador for Home-Tech

Hi, we just had our air conditioner serviced by Joe.  He was very efficient, polite, and helpful.  He is an excellent ambassador for your company.

Best regards,
R. Loprete

Bonita Springs Air Conditioner Service Reviews

Bonita Springs air conditionerHome-Tech has been providing Bonita Springs air conditioner service for over 33 years.  And that’s not all . . . customers are loving it!  Read some Bonita Springs customer reviews below about Dan and his great service and attitude.  Way to go, Dan. Attaboy!

Great Job, Done Professionally

Dust had been accumulating in the condo for some time and last week, I noticed a frame on the thermostat which indicated  the filter was not working. It is for health reasons I have this special a/c, which you  all advised me to purchase and install 3 years ago.

Your serviceman Dan #083 appeared before the day was out and the filter was replaced the next day and working great. He gets kudos from me; great job done on my air conditioner, professionally, courteously and he was very caring.

Thanks again Dan for the excellent job.

P. Smith, Bonita Springs FL

Outstanding Job

Your technician DAN serviced my home Air Conditioner today.  He did an outstanding job.  He was polite at all times and explained each part of his service. He is a credit to your company.

D. Barton
Bonita Springs

Customer Oriented

Dan did an excellent job servicing our air conditioner.  He is a very friendly and customer orientated technician.

Attaboy, Dan.

J Lukert

Save Your Parents from Appliance Repairs

appliance repair for parentsWe’re celebrating Parents’ Day here at Home-Tech and while Mom probably loves flowers and Dad might like a gift certificate to Outback, flowers don’t last and meals are soon forgotten after the last bite. If you really want to take care of Mom and Dad and give them the gift that keeps giving, how about removing the stress, hassle, and worry from their lives?

Appliance Repairs Are A Dragappliance repair

When an appliance breaks down it’s not only costly, it’s a time-waster to sit around waiting on an appliance repair person to show up. If it’s the dishwasher, Mom’s going to be stuck at the kitchen sink scrubbing pots and pans – if it’s the dryer, you know Dad’s going to get out the toolbox and try to repair it himself, which isn’t going to work and makes for even more headaches. So, take care of our parents with a Service Agreement and give them the invaluable gift . . . peace of mind.

The Gifts of Gold and Silver

Home-Tech has been providing fast, emergency service for 33 years – and we serve in five Southwest Florida counties. There’s two great plans to choose from – Gold and Silver. Our Gold Service Agreement means one of each of all major appliances are covered with repair service through the year, plus all service calls are unlimited and free – even on weekends and holidays. Our Silver Service Agreement features many of the same advantages, such as an annual air-conditioning clean and check, plus complete parts and labor coverage, and you pay only a minimal service call fee. So, if you’re a parent, tell your kids what gift you really want – gold or silver.

Or just forward them this blog post – they’ll get the hint.