Nice, Personable Tech
Re: Tech Name—Joe
Joe is friendly, customer focused and quite technically competent. He is a asset to your organization.
August 20, 2014
Re: Tech Name—Joe
Joe is friendly, customer focused and quite technically competent. He is a asset to your organization.
Home-Tech has been providing Bonita Springs air conditioner service for over 33 years. And that’s not all . . . customers are loving it! Read some Bonita Springs customer reviews below about Dan and his great service and attitude. Way to go, Dan. Attaboy!
Dust had been accumulating in the condo for some time and last week, I noticed a frame on the thermostat which indicated the filter was not working. It is for health reasons I have this special a/c, which you all advised me to purchase and install 3 years ago.
Your serviceman Dan #083 appeared before the day was out and the filter was replaced the next day and working great. He gets kudos from me; great job done on my air conditioner, professionally, courteously and he was very caring.
Thanks again Dan for the excellent job.
P. Smith, Bonita Springs FL
Your technician DAN serviced my home Air Conditioner today. He did an outstanding job. He was polite at all times and explained each part of his service. He is a credit to your company.
Dan did an excellent job servicing our air conditioner. He is a very friendly and customer orientated technician.
We’re celebrating Parents’ Day here at Home-Tech and while Mom probably loves flowers and Dad might like a gift certificate to Outback, flowers don’t last and meals are soon forgotten after the last bite. If you really want to take care of Mom and Dad and give them the gift that keeps giving, how about removing the stress, hassle, and worry from their lives?
When an appliance breaks down it’s not only costly, it’s a time-waster to sit around waiting on an appliance repair person to show up. If it’s the dishwasher, Mom’s going to be stuck at the kitchen sink scrubbing pots and pans – if it’s the dryer, you know Dad’s going to get out the toolbox and try to repair it himself, which isn’t going to work and makes for even more headaches. So, take care of our parents with a Service Agreement and give them the invaluable gift . . . peace of mind.
Home-Tech has been providing fast, emergency service for 33 years – and we serve in five Southwest Florida counties. There’s two great plans to choose from – Gold and Silver. Our Gold Service Agreement means one of each of all major appliances are covered with repair service through the year, plus all service calls are unlimited and free – even on weekends and holidays. Our Silver Service Agreement features many of the same advantages, such as an annual air-conditioning clean and check, plus complete parts and labor coverage, and you pay only a minimal service call fee. So, if you’re a parent, tell your kids what gift you really want – gold or silver.
Or just forward them this blog post – they’ll get the hint.
Kudos to Matthew who inspected and cleaned our air conditioning system this morning. We have had this work done by Home-Tech in the past, but never more thoroughly than today’s effort by Matthew. He is not only competent and thorough, but professional and very capable of establishing rapport with the customer. I hope that he is with Home-Tech for a long time.
S. Scheff, Bonita Springs
This summer, Home-Tech has been celebrating the good things in life that make these long, hot days not just bearable – but, downright enjoyable. Whether it’s iced tea, homemade ice cream, the comfy cool of air conditioning, or the Fourth of July, we’ve been applauding it. So, how fabulous is it that this week, we get to observe National Hammock Day?
Of course, there’s plenty of expensive, fancy, designer outdoor furniture to choose from – and there are lots of folks that spend more on their outdoor living area than their indoor one – and that’s just fine. But, it’s hard to think of a more relaxing way to spend an afternoon than lying in a good old-fashioned hammock in the shade. Mind you, actually getting into a hammock can be a struggle and unless you’ve perfected the art, it’s not exactly graceful. Sitting in the middle and then swinging your legs in tends to be an issue of balance and not all of us have that. Running and jumping in is never a wise idea — unless, perhaps, you’re under the age of 10 or you’re wearing a helmet and knee pads. In the end, practice makes perfect and mastering the art of relaxing doesn’t sound like a bad way to pass the time. Finally, once you get into your comfy hammock and you’re blissfully swaying in a gentle breeze with a good book, the LAST thing you want on your mind is a broken appliance or worse in the heat, a broken air conditioner. That’s why we recommend a Service Agreement with Home-Tech.
A Service Agreement is all about your peace of mind, as we’d much rather see you napping in a hammock than fretting about a refrigerator on the fritz or an air conditioner not doing its job. Our Gold Service Agreement means one of each of all major appliances and your air conditioning system are covered through the year, plus all service calls are unlimited and free – even on weekends and holidays. Our Silver Service Agreement features many of the same advantages, such as an annual air-conditioning clean and check, plus complete parts and labor coverage, and you pay only a minimal service call fee.
If you spend any time at Home-Tech you will hear a lot of talk about “problem solved”. It’s almost become a company motto. Our technicians are trained to solve the repair problems you may be having with your major appliances and air conditioning. Today’s “Attaboys” are for Shaun. He’s a great technician as you can see from the customer testimonials we are sharing today. If you would like to share a testimonial please do so on Google or share on our Home-Tech Business Facebook page. We really appreciate all the kind words!
Shaun was courteous, knowledgeable and a good listener about solving our problem. He was a pleasure. Thank you.
M. Goguen, Estero, FL
Just to let you know: Matthew K 790,and Shaun V 739, did ac repair work on my air conditioner today. They were very courteous and efficient. Justin Morgan made the first call last week and diagnosed the problem. He also should be commended for his work. Thanks for the prompt and efficient service.
This is a “Atta Boy” for Shaun who repaired my AC unit on May 22, 2014. Shaun was prompt, came within the designated time and quickly repaired the unit. He was very courteous and explained the process. He did a great job. Thanks very much.
Like it or not, it’s officially Hurricane Season in Southwest Florida – and all we can do is keep our fingers crossed that we don’t end up in the proverbial Cone of Uncertainty. Home-Tech is here to help you keep your air conditioner hurricane safe should the worst happen.
If you’ve lived in the area for awhile, you’re prepared for the storm watches and the close calls, but if Jim Cantore of the Weather Channel shows up to broadcast live from our beaches in a rain pancho, we’ll know we’re in trouble. Worse yet, if Anderson Cooper arrives wearing galoshes and has a camera man in tow, then it’s DEFINITELY time to head for higher ground.
During Hurricane Charley, back in 2004, there was plenty to contend with, but probably the most challenging part of the aftermath was lack of power. And to make it all the more worse, it was August – the steamiest month of the year. The heat and humidity sent many of us to bars, where there was air-conditioning, ice, and relief from the relentless stickiness. And pretzels – bars also have pretzels.
But for many unlucky homeowners, even when the power came back, they were still suffering in sweaty weather because their outdoor air conditioners had gone the way of Dorothy’s house in “The Wizard of Oz” – indeed, when you’re faced with a category 4 hurricane that carries winds as high as 150 mph, your outdoor unit is at risk if it’s not tied down with hurricane strapping. The good news is that when Home-Tech installs your air conditioner, hurricane straps are part of our installation process, so it’s one less thing you’ll have to worry about when your eyes are glued to the weather radar and you’re filling up endless jugs of water.
Besides strapping, here are some recommendations from FEMA about how to prepare your air conditioning system before the storm hits:
Hopefully, your refrigerator, washer, and various other appliances won’t be sucked up into the swirling vortex of a hurricane (seeing an oven fly by your window would be jarring, at best). But, if you purchase one of our air conditioning systems, we’ll make sure it’s secure. Home-Tech Service Agreement customers always get scheduled first for service when something goes wrong. So hurricane season may be a good season to think about getting coverage.
Meanwhile, let’s hope for a relaxing, hurricane-free summer, where we’ll all be able to breathe a sigh of relief when storm season is over on November 1st — happy in the knowledge that Jim Cantore or Anderson Cooper did NOT arrive on our sunny, calm shores.
With Father’s Day coming up this weekend we thought we would share a unique gift idea for your Dad – a Home-Tech Service Agreement, so he doesn’t have to make repairs anymore.
Poor Dad, or poor hubby (whichever the case may be) — a new survey conducted by the Daily Mail says that over 70% of people rely on their Dad’s to fix things until they’re at least 41-years old.
Offspring are calling their fathers to pop on over at all hours to handle a variety of home emergencies.
Children in your 40s, it’s time not only for YOU to get a Service Agreement from Home-Tech, it’s time for you to get one for your Dad too — and it’s the perfect Father’s Day gift.
Let’s face it, Dad has tons of socks, plenty of aftershave, and if he needs a new putter, he’ll go buy one himself. What he really wants is rest, relaxation, and peace of mind. That means not driving over to the kids’ house to diagnose and repair appliances. And better yet, not having to worry about those emergencies in his own home either. You may picture Dad with a tool belt around his waist and his head behind the refrigerator, but trust us, Dad pictures himself on the golf course, on a boat, fishing or sitting in front of the TV with a cold beverage cheering on his favorite team. And that means the security of Service Agreement Membership from Home-Tech.
Home-Tech offers a variety of options when it comes to Service Agreements and your Dad deserves the best — that means the gold treatment with the Gold Service Agreement, it includes:
The convenience of immediate and professional service is just a phone call away.
Meanwhile, you’re still allowed to call your Dad for his wisdom, advice, and to babysit grand kids (these are the duties they actually like). But, leave the repairs to Home-Tech — and have a fabulous Father’s Day!
When it comes to investing in the best microwave, we decided to talk to the experts in Home-Tech’s Fort Myers sparkling appliance showroom. There was a time when owning a microwave was a major luxury and consumers had to save their pennies to be able to afford one. These days, you can walk into just about any grocery store or even pharmacy and pick one up in between the styrofoam beer coolers and box fans — but, are you getting one that’s going to break down after a few months? It may be a bargain, but it’s not what you bargained for.
The technicians at Home-Tech repair microwaves in SW Florida homes each and every day so they know which brands are the most reliable. The appliance store only provides the best microwave brands with all the bells and whistles and that last the longest. The appliance sales reps at Home-Tech walked us around the showroom and gave us a tour of the best of the best when it comes to microwaves. Yes — there are some snazzy features you’ll love, but most importantly, these appliances are reliable and THAT’S what it’s all about.
Here are the top three BEST microwave recommendations from Home-Tech:
You can see these top three recommendations and many more quality top of the line microwaves at one of Home-Tech’s showrooms or at www.home-tech.us. Check them out and you’ll be cooking in your dream microwave in no time!
Around 4:30 pm today your technician arrived to repair my refrigerator. He was prompt, courteous and efficient. I'm glad I have a Home-Tech Warranty and will recommend this company to all my friends and neighbors.— A. Chardon
We've had your insurance for a long time and will continue as long as you are in business and we have a home to be insured. We are happy with the service your company provides.— B. Cracknell
Home-Tech did an above and beyond the call of duty repair job on my freezer last Friday. Another sterling example of competence and customer service from Home-Tech!— W. Dobbins, Fort Myers, FL
The service provided was excellent! Great to have employees that go the extra mile. Great job!— L. Tarman, Fort Myers, FL
I was very pleased with the service on a Sunday evening. Our icemaker water hose broke. I was quite amazed I could get through on a late evening and we had service rendered immediately.— F. Bird
A pleasure doing business with the Home-Tech staff on the installation of my new Carrier Infinity system. Absolutely fabulous. I know I made the right decision going with Home-Tech.— S. Lee
Your technician did a nice job coming over late on a Sunday afternoon and quickly getting my air conditioning working. I appreciate his efforts and the weekend response.— J. Reyen, Estero, FL
This is my third year as a Home-Tech client and I get more impressed with your organization with each visit from your service people.— A. Mager
The work of your AC installation crew was done in a professional but friendly manner. We appreciated their willingness to work beyond their work day to ensure that we had AC for the evening. We rate their service and work as excellent and would…— N. Galloway, Sanibel, FL
We have had a Service Agreement with Home-Tech since we moved here over 10 years ago and have never been disappointed in the quality of the service provided. Thanks, keep up the good work.— Mike - Naples, FL
Just want to let you know we appreciate how helpful the service tech was. He repaired our problem and introduced us to the plumbing electric agreement. He was wonderful!— P. Quessy
Your employees not only do the job and do it well, but exhibit the professionalism that means so much to clients. Hat's off to your program.— E. Nelson
Your service employee was courteous, knowledgeable and sincere in his desire to help us. It is your personnel that keep us coming back. Thank you.— H. Getlan, Brooklandville, MD
Your technician came in and 1, 2, 3 my washer was fixed! Everything is great. Thank-you very much and I'll continue to be with Home-Tech.— B. Savo
When I first heard about Home-Tech, I was so impressed with the longevity in existance and quality of the service vehicles, that I signed a 4 year agreement. Am looking forward to the peace of mind that goes along with the great service. Thanks.— D. Schreier
We have had a maintenance contract with Home-Tech on all of our appliances and we have never had bad service. Your techs know what they are doing, are always nice, and treat us with respect. We really are happy that we changed to Home-Tech.— B. Jones-Morton
Your AC installation team arrived early and installed the system quickly. We were very impressed with the professionalism of the installation, the clean up, and the operating instructions furnished.— R. Carr
We were so impressed with the knowledge of your Appliance Store staff members. They helped us navigate the tricky waters of re-doing our kitchen. Thanks!— B. Brown, Naples, FL
I have 20 - 30 homes I take care of signed up with Home-Tech. I had service on my own home for a change and needed freon. Your tech was professional and knows what he's doing. Excellent and knowledgeable person!— Bob M -
Your technician did the yearly check of our hvac system yesterday and was such a nice person - well spoken and neat. He also suggested improvements my daughter could make in her house to alleviate her two year old son's respiratory issues.— P. Tatum
I was told the tech could come between 10 and 1 for our dryer repair which was awesome. He was able to repair it and we didn't have to wait for a part. They guy was nice and clean. Totally happy!— T. Jolly, Naples FL
I could not rave more. The technician was very polite, effective, efficient and handled two problems in one call.— C. Schnopouf, Bonita Springs, FL
Your agreement is such a value. Our dishwasher was not worth repairing and you replaced it at no charge!— Gayle N., Fort Myers, FL
I have been with you 20 years and have had many people come out. All of them were good.— R. Chapman
We know we can always reply upon the Home-Tech organization for swift, professional work and people. Thank you for always being there for us.— F. Favata, Fort Myers, FL
We have been with Home-Tech for many years and as of yet we have never been disappointed with any service technician that has been sent to repair any of our problems.— S. Jackson
We were impressed with the employee who installed our new refrigerator and his workmanlike approach to his duty. He had a polite, considerate attitude on the job. Your people are the reason we stay with Home-Tech.— J. Flatley
Your tech did a wonderful job, took the condensing unit apart, found the problem, explained it to me, fixed it and even took off his shoes when he came in the house.— G. Krugel, Naples
Home-Tech is always on time, always there when we need them, one of the few services we feel that we get our money's worth from.— D. Marconi
I have been with you for years and have never ever had a bad experience. It gives me peace of mind - knowing you are a phone call away. Thanks for everything!— I. Harms, Naples, FL
We have had several calls for other items in the house and we have been very pleased with each of them. Your service is terrific and given the multiple services you provide it has been very easy for us who are new to the area. Thanks!— D. Carroll
We have been customers of Home-Tech for 20 years. We appreciate that you continue to maintain your high standards for service. The technician who performed our AC inspection today certainly met and exceeded our expectations.— R. Land
I appreciate the fact that I am able to call Home-Tech whenever - night or day - a problem arises. Each employee that has entered my home through the years has been top quality.— S. Westley
We had excellent service today for the repair or our washer. The tech was very professional and the washer works well. Thanks for the fine service.— B Finkbiener, Fort Myers, FL
Appliance repairs and air conditioning repairs are dreaded by most people, but not by Home-Tech customers. They know they are going to get a quality technician like Joe showing up and doing the job right. Also if they are GOLD Service Agreement customers that service call and repair (parts and labor) on covered items is […]
August 12, 2014
One of our philosophies here at Home-Tech, is that when you’re living and working in a community, it’s important to give back to that community. Building from the Heart We’re proud to partner with a variety of local nonprofits to do our part in making Southwest Florida a better place to live. And while we […]
August 4, 2014
Home-Tech has been providing Bonita Springs air conditioner service for over 33 years. And that’s not all . . . customers are loving it! Read some Bonita Springs customer reviews below about Dan and his great service and attitude. Way to go, Dan. Attaboy! Great Job, Done Professionally Dust had been accumulating in the condo […]
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