December 22, 2014

While You Putt and Pitch – Home-Tech Masters Appliance Repairs

Golf DayLast week, America celebrated National Golf Day, but we all know that if you live in sunny Southwest Florida and you love golf, EVERY day is Golf Day. The Masters Tournament — featuring a great Sunday afternoon with green jacket winner Bubba Watson and runner-up, Jordan Spieth, was this past weekend and golf is in the air – and if one of your appliances needs some work on its drive, Home-Tech won’t make you miss your tee time by sitting around and watching the Golf Channel while you wait for a repairman to show up. Home-Tech customer service will set up a time for your repair and you will get a call from your technician to let you know when he will be there.

You’ll Have Time for all 18 Holes

We know your time is precious and when it’s a gorgeous day on the course and there’s a beverage cart nearby, we want you out there, swinging away and giving Tiger a run for his money (okay, maybe that’s a stretch). We want to see you in your Ian Poulter-inspired pink plaid pants, a lime green shirt, and a white belt as you honor your favorite sport on a bogey-free day, hammering birdies, and trying not to throw your putter down in despair. That’s why so many SW Florida homeowners love being Service Agreement Members. They love the convenience of knowing who to call, when we’ll get there, and that your appliance repair will get done right the first time!service vehicle

Lightning Fast

While you don’t want any lightning strikes while you are on the course, we do know that you’d like a lightning fast appliance repair. Home-Tech has been providing fast, emergency service for 33 years – and we serve in five Southwest Florida counties. Unlike other companies, we won’t make you waste what could have been a great day on the golf course while you wait for one of our expert technicians. So, grab your clubs, get to the greens, and worry about your swing – not your appliance repairs.

Service Agreement Vs Home Warranties – No More Guesswork

service agreementImagine you are a home buyer or home seller and your Realtor pulls out a large stack of home warranties and service agreements for you to review.  They tell you to select appliances from column A, two items from column B, and for an up charge, three from column C.  Purchasing a warranty or service agreement should not be like purchasing a value meal at a chain restaurant, right? 

Home warranty plans offer a variety of coverage on many different items in your home.  Each company’s plan is different and the fine print can be complex.  The choices are confusing.  It is hard enough when you are considering buying one for one property, but what if you manage multiple properties and have renters?  How do you keep all of the appliances and air conditioners running at their best?

One Plan Stands Out!

The best solution for one home or many is the Gold Service Agreement from Home-Tech.  It covers all of your major home appliances, air-conditioning/heating and water heater. These are the most important and expensive systems in the home to have replaced.

Home-Tech’s Service Agreement Has No CompetitorSSBundle

Did You Know

National home warranty companies will send out a  subcontractor. They call a bunch of subcontractors and then whomever is available will come to your home.  Sometimes, they can come from as far away as Orlando to service your home in Sarasota.  It can take days to get on their schedule.

Why Go with Home-Tech Gold?

  1. Home-Tech is locally owned and the others aren’t.
  2. Home-Tech sends out Tech Specialists who are employee-owners of Home-Tech.
  3. Home-Tech employees are criminally background checked, drug tested, highly trained and NATE certified.
  4. There is No Service Call Fee.
  5. There is No Parts or Labor Fee, and No Deductible.
  6. A Home-Tech Gold Service Agreement includes annual air conditioner maintenance.
  7. Home-Tech provides emergency service, 365 days a year, including nights, weekends and holidays.
  8. Home-Tech is licensed and bonded, and adheres to the state requirements regulated by the Florida Office of Insurance Regulation.

Read the Fine Print of Other Home Warranty Plans. 

 Be careful.  Ask questions.

home tech gold service agreementDo You Have Service Agreement Questions?

Our Service Agreement department representatives are awaiting your call.  They can walk you through the details of our plans and take the guesswork out of the entire process.

You can trust Home-Tech, as they have been serving southwest Florida for 33 years.  Ask your neighbors for a referral.  Chances are good many of them have been our Service Agreement customers for many years.

You can feel good about selecting Home-Tech and know if you have a problem, you can call 800-800-8356.  We will send a Technician right away and fulfill our promise -  Service that Works!

How Long Do Appliances Last – Appliance Repair

bosch washer dryerWe all want our appliances to last forever, but in reality, sometimes they need a little TLC and appliance repair to keep them running at their best.

How Long  Appliances Last?

According to our Appliance Repair experts here at Home-Tech, these are the average lifespans of your major home appliances with proper maintenance and repair:

  • Refrigerator: 10 – 15 years
  • Dishwasher: 10 years
  • Oven/Range/Cook top: 10 – 20 years
  • Microwave: 10 years
  • Washer: 10 – 15 years
  • Dryer: 10 – 15 years

Helpful Tips and Tricks

The website, dailyfinance.com, had these tips for consumer to consider before repairing or replacing a home appliance:

  • Is it really broken? Check the troubleshooting section of the unit’s instruction manual for the most common problems and solutions.
  • Have you had trouble with this appliance before? It might be worth fixing instead of replacing with something unproven.
  • How much will it cost to repair the appliance?
  • What would a similar appliance cost if purchased new?
  • Are there any hidden costs to purchase (removal, installation, disposal, tax, etc.)?
  • What energy savings will I get with the new appliance? Will they offset the cost of a new appliance vs. repair?
  • What tax credits are available for purchasing an energy efficient appliance? Will they offset the cost of a new appliance vs. repair?

Whirlpool cabrio best dryerFirst Call’s On Us!

Home-Tech is currently offering to cover your first repair, up to the cost of $200, when you purchase a Gold Service Agreement at the time of your repair. A Gold Service Agreement covers all of your major home appliances and their repairs, without a deductible. Imagine, peace of mind and never having to worry about appliance repair again!  

Appliance Repair Made Easy

We take the guess work out of appliance repair. For more than  33 years, Home-Tech has been the premier appliance repair company of choice for Lee, Collier, Charlotte, Sarasota and Manatee counties. Why do customers call us time and time again? That is easy, because we repair ALL brands. From Whirlpool to Bosch, Thermador to Viking, KitchenAid to Amana, and everything in between, we can fix your appliances right the first time.

Trust in our appliance repair expertise and you can join the thousands of southwest Florida customers who call Home-Tech every time. You can schedule online or call to speak with a local customer service representative at 800-800-8356.


You Get a Friend When You Get a Service Agreement with Us

Service Agreement

Name: Jacqueline Maxwell
Position: Service Agreements, Inside Sales

Number of Years with Home-Tech: 21

What positions have you held at Home-Tech?

Customer Service, Dispatch, Venice Office Team Member in Parts/ Service Agreements/Dispatch, HCA Department Member.

What are the BEST benefits?

If time is short, I quickly try to highlight the main benefits of our Service Agreement contract.  The main points I focus on are:

  • No Service Call Fee
  • No Deductible
  • The main differences on what we cover vs. our competition

What surprises people the most when you explain Home-Tech and the Service Agreement?

Most people are shocked when we tell them we will replace an appliance under the age of ten years old, if it is irreparable.  In our Sarasota service area, they are surprised that we have been in business so long and have been servicing that area for more than 30 years.  

What are some of the challenges of being a Service Agreement salesperson?

Here is an excellent example of a challenging Service Agreement sale.  There was a potential customer who I was communicating with over the course of six months.  During this time, we went back and forth on every option to add on to the Agreement.  In the end,  this customer was glad to purchase a Service Agreement.  But it taught me any important lesson – Patience.  There are some people who will call back a year or year and a half after our initial conversation, and then be ready to sign up for a Service Agreement.

Can you share with us an example of a Service Agreement success story?

We have one client in particular who has a love/hate relationship with Home-Tech.  He loves us so much that he constantly sends us referrals.  One day, we hit a minor repair snag.  He vowed he was finished with Home-Tech and would no longer refer his neighbors to us.  Low and behold, not more than two weeks later, a call comes through from this client again, with a group of new referrals.  Some of our customers are like family.  This client and I may go back and forth at times, but in the end, he knows he can always rely on service and professionalism from Home-Tech.  We appreciate his business as much as he appreciates ours.  For me, building personal relationships with our customers means so much to me, and this really shows our customers that you get a friend when you get a service agreement.

Tell us a secret.

My daughter is four months pregnant with twins, who we lovingly have named “Thing 1 & Thing 2.”  We find out on Tuesday if she is having boys and/or girls.

Peace of Mind is Golden

Our customers love the convenience and savings of the Home-Tech Service Agreement.  When your air conditioner or major appliance breaks down, you make ONE call.  Home-Tech offers three plan types of coverage, to fit every Southwest Florida homeowner’s needs.  With highly trained technicians ready to make a repair, peace of mind and quality service is what you’ll enjoy.  For more information about Home-Tech’s Service Agreements, please check out our plans online or call us at 800-800-8356.

Appliance and AC Showroom Open House

Appliance and AC Open House

May 17, 2012

Win Prizes, Discounts on Appliance Purchases and Enjoy KitchenAid’s Live Cooking Demonstration with Chef Richard Chaney

Home-Tech’s new Lakewood Ranch location Open House preparations are in full swing.  The floors are buffed, the windows and appliances shined, and setting up all of the giveaway items is a tough chore!  But, we are ready for it, finally, after a long wait.  We are happy to have our new Lakewood Ranch home, and are finding the Sarasota and Manatee customers very receptive to our beautiful, new Showroom.

Live Cooking Demonstration

Today, we met with Chef Richard Chaney from My Sarasota Chef about the Live Cooking Demonstration he will be conducting on behalf of KitchenAid.  So far, we know that pork loin is definitely on the menu.  Chef Chaney will be utilizing the KitchenAid Architect Series Double Ovens in our Show Kitchen.

Home-Tech Prizes & Giveaways

appliance giveawayNo Open House for Home-Tech would be complete without the Appliance Giveaways!  We have two stellar sets that will go out to two very lucky attendees.  The first is a laundry room set – The Whirlpool Duet Series Washer/Dryer.

4.3 cu. ft. Duet® Front Load Washer with Precision Dispense Ultra – WFW97HEXW

This 4.3 cu. ft. model uses 6th Sense® technology to intelligently analyze your laundry and automatically adjust the features for just the right touch.  The Precision Dispense Ultra has a removable reservoir that can hold enough detergent for up to 36 loads of laundry in a single filling.

Duet® High Efficiency Electric Dryer with Steam Cycles - WED97HEXW

You have plenty of options with this 7.4 cu. ft. electric dryer that features 13 automatic cycles and 6 temperature settings.  The Advanced Moisture Sensing system measures temperature and moisture levels, so the dryer stops itself when clothes are dry to save energy.

Win a Full Set of Samsung Kitchen Appliances

Samsung Kitchen Giveaway at Home-Tech Open House

1.8 cu. ft. Over-the-Range Microwave - SMH1816B

This microwave features a 400 CFM Ventilation System.  Samsung’s powerful ventilation system quickly and quietly eliminates any food odors.  Sensor cooking adjusts the cooking time based on the vapors emitted from the food during cooking and reheating.

5.9 cu. ft. Freestanding Flex Duo Oven with Radiant Electric Range - FE710DRS

Samsung’s Flex Duo Oven gives you both a traditional single cavity range and a double oven in one.  This unique design let’s you easily switch from a large single cavity (5.9 cu. ft.) to two smaller cavities (2.7 cu.ft. and 3.0 cu. ft.), with independently controlled temperatures.  Cook more meals quicker, easier and carefree with five burners for ultimate flexibility.  Get one triple, one dual, two singles, and one warming burner.

24″ Dishwasher - DMT400RHS

Samsung’s exclusive twister nozzle system gets every dish extra clean.  A unique and dramatic upgrade from the traditional straight-line nozzle system, the twister’s powerful rotating effect whips water onto and into more of each dish maximizing our dishwasher’s cleaning performance.

26 cu. ft. Side by Side Refrigerator - RS263TDWP

The Twin Cooling System® maintains humidity and temperature levels that are just right so food stays super fresh.  Improved air circulation is another cool way to keep your food fresh.  Cool air flows out through multiple outlets in every shelf level and provides even cooling throughout the refrigerator.

Attend and Win!appliance wheel

These wonderful prizes can be yours- IF you attend the Open House this Thursday, May 17th.  Spin the Wheel to receive additional discounts on appliance purchases.  And, while you are there, find out about Home-Tech’s appliance repair services, air-conditioning repair service and our Service Agreements for your home.

Directions to Our New Location

Appliance Showroom Map

 

 

Mom Will Love a Thermador Star Sapphire Dishwasher

thermador star sapphireHas your mother told you, “Buy me a dishwasher for Mother’s Day this year?”  If she has, you are one of the lucky ones because most of us never know what to get her.  Let’s face it, buying any Mom a gift on Mother’s Day isn’t exactly easy.  There are the automatic go-to’s: flowers, chocolates, mani/pedi or massage.  Then there is the not-so-personal gift card type gift, which was selected out of convenience to you while shopping for the Mother’s Day greeting card at Walgreen’s.  And then, there is the last resort, making a hand-made gift.  The hand-made option is usually received by Mom with a half-smile, and is then put in the way back part of the closet to never be seen by the likes of day ever again.

A Sparkly Thermador Star Sapphire

This year, make it worth her while, and get her an amazing Star Sapphire Dishwasher from Thermador.     Moms will love using the powerful Star-Sapphire to the height of its abilities. Thermador’s newest dishwasher takes at-home entertaining to new levels thanks to features such as its StarSpeed™ 20-minute residential hot water wash cycle, Flexible Chef’s Tool Drawer®, Time Remaining PowerBeam® and the industry’s largest wine glass capacity of 18 glasses.

Appraising this Fine Gem

Thermador Star Sapphire 6 Program Series

Thermador 6 Program Series

Thermador Star Sapphire Innovation

  • Star Speed™ is a full wash cycle in just 20 minutes
  • Largest Wine Glass Capacity- 18 large wine glasses
  • Piezo Touch Control communicates slick design and performance
  • Time Remaining PowerBeam® shines the actual remaining time of the cycle on the floor
  • Sapphire Glow™ internal light illuminates glassware
  • Blue PowerBeam® operating indicator lets you know when the unit is running
  • Flexible 3rd Rack delivers added loading capacity as well as adjustability to accommodate larger items, wider ends and utensil handles
  • Flexible Folding Tines fold down to accommodate larger pots, pans and dishes and add flexibility to hold items twice as wide as standard models and significantly wider than competitors
  • Dosage Assist optimizes break down of detergent tablets

Thermador Star Sapphire Performance

  • Crystal Protection™ System ensures perfect results for fine crystal
  • PowerBoost® option increases temperature and pressure in the lower rack for the ultimate in heavy-duty cleaning
  • Sens-A-Wash® ensures superior washing and drying guaranteed
  • Extra Dry option ensures perfectly dry dishes
  • Hand Wash allows you to delicately wash fine items and wine glasses
  • Accommodates 15 plate settings for your dinner parties
  • Powerfully Quiet® – 44 dBA for peaceful kitchen experience
  • ENERGY STAR® Qualified – uses only 260kWh/Yr
  • Extra-Tall-Item™ Sprinkler allows large items (22″ high) to be washed

Should you have any questions about Thermador or the Star Sapphire 6-Program Dishwasher, you can call one of Home-Tech‘s Appliance Specialists at 1-800-800-8356 or come into one of our two showrooms.  Also, you can shop our Online Appliance store day or night!

Need an Ice Maker Repair?

Ice maker repairThe last thing you need right before a party is a broken ice maker! Crushed, cubed, chipped or blocked, ice is an essential part of any celebration. Beverages like beer and margaritas won’t have the cold crispness that is necessary to make your party guests pleased. While your salsa may be fiery, and your home-made tamales delicious, the party guests will not be thrilled to quench their thirst with a luke-warm beverage.

Party Prep 101

Don’t fret!  Home-Tech receives many calls, every single week, on broken ice makers inside of refrigerators/freezers and independent ice makers.  While both kinds of ice makers are very different, let us break each down for you, so you can identify potential ice maker problems that may need repair.

Ice and Water Dispenser System for Refrigerators

Let us set the scene.  It’s 2pm, and the festivities are set to begin in a few hours.  You open up the freezer door to take out your ice bin.  With anticipation, you look inside, and what do you find?  Disappointment and no ice!  Worry not, because Home-Tech can fix any of these common ice maker problems:

  1. No ice is being made
  2. Ice has a bad odor or taste
  3. White specks in your ice cubes
  4. Ice maker is not working, but water is still dispensing fine
  5. Small or hollow ice cubes are being produced
  6. Ice cubes are all molded together

Independent Ice Maker

Our friends at Uline have listed the following as warning signs of an ice maker in need of repair:

  1. Ice cubes stick together
  2. No ice production
  3. Not enough ice is being produced
  4. Water in the ice bucket

Party On!

Be an excellent party host.  Don’t ask your buddy to pick up bagged ice at the gas station, or to have a filled cooler of ice brought over from his house that does have a functioning ice maker.  Be the party host that is responsible and proactive.  Make sure your ice maker is working properly.

If it isn’t, you know who to call…Home-Tech.  We service all brands of appliances and should your ice maker or refrigerator need to be replaced, we have two convenient Appliance Showrooms for you to shop in.  Remember, if you have a Home-Tech Service Agreement, your service call, parts and labor to make the repair are covered.

Call us today and be the hit of the party!  1-800-800-8356.  Home-Tech – Service that Works!

Appliance Rebate from Bosch

(This blog posted on April 24, 2012.  The rebates mentioned are no longer current.)

Are your outdated kitchen appliances an eye-sore? Should they be on display in the Smithsonian? Have you repaired the same appliances more times than you care to mention? Well, it may be time to update that kitchen with a new refrigerator, cooktop and dishwasher from Bosch. Think about how great your kitchen would look with stainless steel appliances, all shiny and new. And an appliance rebate to boot!

Take your kitchen from blah to BAM!

Rebates, Rebates, Rebates

Saving energy and saving money is the name of the game these days. Bosch appliances deliver quality performance, efficiency and a sleek modern style. CurrentlyBosch is offering two big rebates:

  • Receive up to 15% rebate on eligible Bosch kitchen packages
  • Receive up to $300 consumer rebate on Bosch cooktop

The 15% rebate on the kitchen package breaks down as follows.  If you purchase at least (3) 300, 500 or 800 Series Bosch Appliances and receive a 10% rebate of the purchase price OR purchase at least (3) 800 Series Bosch Appliances and receive a 15% rebate of the purchase price. The rebates will be placed on a prepaid Visa card.

The eligible appliance types are:

  • Built-in Coffee Machine/ 800 Series
  • Freestanding Refrigerators/ 300, 500, 800 Series
  • Built-in Refrigerators/ 800 Series
  • Recessed Handle Dishwashers/ 300, 500, 800 Series
  • Bar Handle Dishwashers/ 300, 500, 800 Series
  • Custom Panel Ready Dishwashers/ 300, 500, 800 Series
  • Specialty Dishwashers/ 300 & 500 Series
  • FS Gas Ranges/ 300, 500, 800 Series
  • FS Dual Fuel Ranges/ 800 Series
  • FS Electric Ranges/ 300, 500, 800 Series
  • Electride Slide-In Ranges/ 800 Series
  • Dual Fuel Slide-In Ranges/ 800 Series
  • Electric Wall Ovens/ 800 Series
  • Wall Ovens/ 300, 500, 800 Series
  • Gas Cooktops/ 300, 500, 800 Series
  • Electric Radiant Cooktops/ 300, 500, 800 Series
  • Electric Induction Cooktops/ 300, 500, 800 Series
  • Warming Drawers/ 500 Series
  • Built-In and OTR Microwave Ovens/ 300, 500, 800 Series
  • Ventilations/ 300 & 800 Series

If a new cooktop is all you need, rebates ranging from $50 – $300 are available, depending on the type of cooktop that fits your needs. The average rebate on a gas cooktop is $75, an electric cooktops range from $50 – $100 in rebates.  The induction cooktops provide the $300 rebate.

Why Bosch Makes It Easy

Bosch has made it very easy to claim your rebate online, just click through to theirAppliance Rebate Center.  No mail-in is required, allowing for faster processing with options to expedite your payment.  Process updates are available to consumers online, via email and text messaging.

Our Home-Tech Appliance Specialists are available to speak with you by phone or in person at one of our Showrooms, with one in Fort Myers and one in Sarasota/Bradenton. These rebates are NOT available to any of the big box stores, so come into our Showroom or shop our Online Appliance Store day or night.