Nice, Personable Tech
Re: Tech Name—Joe
Joe is friendly, customer focused and quite technically competent. He is a asset to your organization.
November 21, 2014
Re: Tech Name—Joe
Joe is friendly, customer focused and quite technically competent. He is a asset to your organization.
This summer, Home-Tech has been celebrating the good things in life that make these long, hot days not just bearable – but, downright enjoyable. Whether it’s iced tea, homemade ice cream, the comfy cool of air conditioning, or the Fourth of July, we’ve been applauding it. So, how fabulous is it that this week, we get to observe National Hammock Day?
Of course, there’s plenty of expensive, fancy, designer outdoor furniture to choose from – and there are lots of folks that spend more on their outdoor living area than their indoor one – and that’s just fine. But, it’s hard to think of a more relaxing way to spend an afternoon than lying in a good old-fashioned hammock in the shade. Mind you, actually getting into a hammock can be a struggle and unless you’ve perfected the art, it’s not exactly graceful. Sitting in the middle and then swinging your legs in tends to be an issue of balance and not all of us have that. Running and jumping in is never a wise idea — unless, perhaps, you’re under the age of 10 or you’re wearing a helmet and knee pads. In the end, practice makes perfect and mastering the art of relaxing doesn’t sound like a bad way to pass the time. Finally, once you get into your comfy hammock and you’re blissfully swaying in a gentle breeze with a good book, the LAST thing you want on your mind is a broken appliance or worse in the heat, a broken air conditioner. That’s why we recommend a Service Agreement with Home-Tech.
A Service Agreement is all about your peace of mind, as we’d much rather see you napping in a hammock than fretting about a refrigerator on the fritz or an air conditioner not doing its job. Our Gold Service Agreement means one of each of all major appliances and your air conditioning system are covered through the year, plus all service calls are unlimited and free – even on weekends and holidays. Our Silver Service Agreement features many of the same advantages, such as an annual air-conditioning clean and check, plus complete parts and labor coverage, and you pay only a minimal service call fee.
This past week, we celebrated Red Hat Society Day, when thousands of Red Hat Ladies around Southwest Florida did what they do best – they dressed up in red and purple with some feathers and some sparkles thrown in – and got together for lunch, the theatre, shopping and more. And Red Hat ladies don’t relegate these outings for just one day a year, they have fun every chance they get. We can all learn a lesson from our lovely friends in the Red Hat Society. Life is far too short to fret about appliance repair or air conditioning repair needs when you could be out having fun. That’s why we here at Home-Tech are so thrilled to offer options when it comes to our Service Agreements. Your air conditioning and every major appliance in your home can be covered and you can enjoy the peace of mind knowing it.
Our Home-Tech GOLD ($379 – $499, plus tax, per year) gives you unlimited service calls, including clean and check – plus parts and labor, and is designed to help you with a worry-free lifestyle. Or check out Home-Tech SILVER ($99 – $199, plus tax, per year). That means all parts and labor are included (customer is responsible for service call fees). Our Service Agreement Department can help you with the various options within both levels of Service Agreements, so come stop by and say hi (red hat is optional) and let them explain the details or just give us a call today.
The college basketball world is well into the hoopla of March Madness and our very own Florida Gators get to dance at the Sweet Sixteen Party this week (chomp, chomp!) and while we here at Home-Tech are rooting on our respective teams, we’ve also got some very merry March Madness of our own happening in the world of state-of-the-art appliances and serious savings for you. So, come on down to the court and let’s shoot for some cash back!
You can score a $100 rebate with the purchase of a qualifying Frigidaire refrigerator or range if you make a run to Home-Tech by March 31st. Also, playing only during the month of March, a $300 rebate with a purchase of qualifying Electrolux Laundry Pairs – and trust us, that’s no foul. You get a bonus free throw when it comes to Bosch appliances – that means up to a 10 percent rebate of qualifying Bosch Kitchen Packages. You’ll hear the swishes when you get those rebate checks or gift cards!
There are more money shots where those came from in one of our two appliance stores, and when you score, Home-Tech has your back with our Service Agreement Program. So dribble on down to one of our appliance showrooms and let one of our best team members show you what March Madness means at Home-Tech!
If you’re reluctant to spring forward, you can always fall back with our fabulous Fall Back Plan – a Home-Tech Service Agreement. It’s the perfect solution to repairs that happen when you least expect them and it saves you thousands of dollars – money better spent on a springtime beach getaway somewhere where you’ll find fruity frozen beverages with umbrellas in them!
We knock the daylight out with even MORE savings with our First Call’s On Us offer. This means no charge on your first service call when you need a repair. With our First Call’s On Us special Home-Tech will cover this repair up to $200 when you purchase our popular GOLD Service Agreement. We’d much rather see you out and about enjoying the longer days rather than sitting at home worrying about a repair that could have been costly.
As if we hadn’t knocked the daylight out of savings enough, we’ve got a few more punches left. How about a $100 rebate on a qualifying Frigidaire Refrigerator or Range (valid until 3/31/14)? Or a $300 rebate on Electrolux Laundry Pairs? See all of the appliances rebate offers at www.home-tech.us.
There’s plenty more appliances and air conditioning savings where those came from and to introduce you to them, we’re hosting a fun Open House at our Fort Myers Showroom on Saturday, April 5th with exciting appliance giveaways and awesome savings. So, save the date and stay tuned for more info, as Home-Tech keeps on knocking the daylight out of savings!
Should I get a Service Agreement? What is the service like? Is it worth looking into? Home-Tech answers these questions every day for our potential customers. Sometimes though it’s best to hear it from our actual Service Agreement Members. Our blog is full of Attaboy testimonials where our customers are talking about how pleased they are with our service and that they made the investment in the Service Agreement. Today’s testimonials are all about Shaun. If you’d like to share a review with us, please do so on our Facebook page or review us on Google.
We have wanted to write before, but with company visiting we have not had a chance.
We have unfortunately needed to use your services recently quite a bit. Fortunately the service techs have been great. Friendly, helpful and on time. The man who repaired our furnace answered some of my questions about the Fort Myers area and even recommended a book to read about it! Shaun has been here twice, once for our refrigerator and this time for the microwave and has been very professional and knowledgeable.
We certainly appreciate the calls telling us they are on the way and even the apology we received when one man’s GPS sent him in the wrong direction, but he called to let us know. In a time when it seems companies don’t care about the consumer it is nice to have one that does. Now if only you could talk to Comcast they could take a few tips from your practices.
We had services this morning from Shaun and Pedro to look at our microwave. They provided the usual prompt and courteous service. We were happy with their service and we are glad to have this service available to us. Thanks!
I couldn’t be happier with your service. Shaun just left. He was courteous, efficient, polite & solved our problem in minutes. I called for service this morning & then called again, deciding I couldn’t wait until our scheduled appointment on Monday. Shaun arrived Friday evening around 7:00.
Thank you- the best thing I did was get your service agreement.
Keep up the good work- we are impressed!!!!
Home-Tech Service Agreement members recommend us to others because of our knowledge of air conditioning and appliance repair. Today’s customer testimonials are all about Shaun. When you request service from Home-Tech a friendly, knowledgeable, well trained technician like Shaun will show up and get to work solving your appliance repair problem. You can read more testimonials from our customers on our Facebook page and we encourage you to give us a review on Google as well.
Shaun was the tech who came today. He was prompt, polite, professional, and clean. He fixed the problem, he’s a good guy.
What a relief to have Shaun so efficiently and quickly fix the broken part on my washing machine. He is a very pleasant young man who didn’t even seem rattled to be arriving at our house after quitting time!!
Our Service Agreement Members are always pleased with the value they get out of their agreement. Part of the value of being a GOLD member is receiving air conditioning service – a clean and check for free annually. It’s really important to have your ac unit thoroughly checked. It’s also important that you take the time to do your part and change your ac filters. Today’s customer reviews are all about Matt. If you’ve had a service experience with a Home-Tech technician and would like to share about it you can do so on our Facebook page or give us a Google review. We are always glad to hear from you.
I just wanted to send a quick email to say that the technician who came out to do our Air conditioning service and install a safety float switch was extremely professional, helpful, and friendly. He did a great job and was very thorough. Our experience with Home-Tech, since signing up for a service agreement, has been excellent: one of the best decisions we have made as home-owners.
Have you ever had the experience of melting in the heat when your air conditioning was down? It’s not pleasant and we want to help you avoid it. Maintain your air conditioner by having a professional clean and check. It’s vital. Home-Tech technicians are experts at keeping your air conditioning unit up and running. And, BONUS – your annual clean and check is included with your Service Agreement coverage when you are a GOLD or Silver member! If you’ve had Home-Tech come and do a clean and check for you recently and would like to give us feedback please visit our Facebook page or review us on Google. Today’s testimonials are all about James. Way to go, James!
James was at our home today for our annual air conditioning ”clean and check”. He was very thorough and professional. We have been with Home-Tech since we purchased our first home in 1999. Employees like James are the reason why we keep renewing our contract each year!
Keep up the good work.
A. Schwindt, Fort Myers, FL
A technician named James completed our air conditioning clean and check. James did a great job and kept me informed of all that he was doing. He was very professional and was careful of the furnishing and floors. Thank you.
J. McAllister, Ft Myers, FL
Would like to compliment James for being very professional and helpful in doing our service. Thank you.
Today your Tech, James serviced our air conditioner. We found him to be pleasant and informative and explained what he had done and made sure we were satisfied with his work. This is the type of service we have grown to know from your company.
What do Home-Tech customers think about the value of our air conditioning repair service or appliance repairs or having a Service Agreement? Inquiring minds must know. We hear from customers every day and love sharing their opinions. If you would like to tell us about the value of your Service Agreement visit our Facebook page or review us on Google.
Dear Home-Tech -
You guys are worth every penny. You always come quickly and kindly, but Shaun wins the prize. My air-conditioning didn’t seem to be working when we returned home from a 3 week trip. I called you to ask for help. While I was on my cellphone talking to Comcast because my phone wasn’t working either, Shaun called to say he was on his way. I couldn’t switch over fast enough and I missed his call. Then it seemed like the air-conditioner was working so I called you back to tell you that. A few minutes later, Shaun was at the door. He said, “I was right near here so I stopped to see if things were okay.” And they weren’t!! So he saved the day and fixed it! We were able to sleep in comfort. What a guy! Thank you.
I arrived home last Thursday at 4:00 p.m. to find out I had no air-conditioning. I called for a service call and was told that a service person would be out by 6:00 p.m. and would call when he was on the way. Shaun called and said he was on his way. Shaun was very courteous, polite and knowledgeable. He fixed the problem and it was before 6:00 p.m. which I greatly appreciated as it was very hot in my home. To have service that quickly when you are so busy with other air-conditioning problems was appreciated so very much.
I appreciate the fact that I am able to call Home-Tech whenever - night or day - a problem arises. Each employee that has entered my home through the years has been top quality.— S. Westley
I have been with you 20 years and have had many people come out. All of them were good.— R. Chapman
Your technician did a nice job coming over late on a Sunday afternoon and quickly getting my air conditioning working. I appreciate his efforts and the weekend response.— J. Reyen, Estero, FL
We have had a Service Agreement with Home-Tech since we moved here over 10 years ago and have never been disappointed in the quality of the service provided. Thanks, keep up the good work.— Mike - Naples, FL
Your tech did a wonderful job, took the condensing unit apart, found the problem, explained it to me, fixed it and even took off his shoes when he came in the house.— G. Krugel, Naples
Home-Tech is always on time, always there when we need them, one of the few services we feel that we get our money's worth from.— D. Marconi
We know we can always reply upon the Home-Tech organization for swift, professional work and people. Thank you for always being there for us.— F. Favata, Fort Myers, FL
Your technician did the yearly check of our hvac system yesterday and was such a nice person - well spoken and neat. He also suggested improvements my daughter could make in her house to alleviate her two year old son's respiratory issues.— P. Tatum
While the rest of America enjoys gourd season and hot apple cider and an unusually early winter, those of us in Southwest Florida are continuing to enjoy snacks with a decidedly more tropical vibe – because we can. Being as close as we are to the equator all year long, whether it’s shrimp, tropical fruit […]
November 10, 2014
It takes a lot of cooperation among the employees of a company to provide excellent service to customers. Home-Tech has this down to a science, from the Customer Service rep that answers your call and schedules your appointment time, to the Dispatch Department that plans the route for the service technicians, to the technicians themselves […]
October 31, 2014
For many folks, a brain-hungry hoard of flesh-eating zombies is scary — a dude in a Freddy Kreuger mask with a chain saw is terrifying – and for most of us, a scary clown jumping out from around a dark corner makes us scream. It Gets Worse… But, if you’re like me – there’s nothing […]
Copyright © 2014 Home-Tech, Inc. All Rights Resesrved.