Service Agreements - Home-Tech AC and Appliances

Two Decades of Service Agreements Make for Happy Customers

February 27, 2013 By dishwasherrepair

service agreements home-tech testimonial

Photo courtesy of http://readysettable.wordpress.com/

“We have been loyal Home-Tech beneficiaries for over two decades. We just re-upped for another four years. Recently, we replaced our A/C system. We cannot come up with sufficient accolades to describe the professional work and respectful attitude of the Home-Tech team that handled our project and associated service agreements. The Home-Tech reps that bring great credit to your company are Sheryl S., Mike H., Derek E., Jason, Casey and David.”

Respectfully conveyed,

Jim & Joan Merritt, Bonita Springs, FL

Filed Under: About Us, Home-Tech News, Service Agreement, Techster’s Appliance and AC Tips Tagged With: air conditioning, Service Agreements

Women In Management: An Interview with Regional Service Agreement Manager, Sheryl Stahl

February 22, 2013 By dishwasherrepair

Name: Sheryl Stahl

Position: Regional Service Agreement Manager, from Collier to Manatee County.

How many years have you been a Home-Tech employee? 25 years

What other positions have you held? Office Manager

What gives you the greatest satisfaction?

Offering our customers a great product and seeing them renew year after year. We have many long term customers that have been with us for over 20 years.

What is unique about the Service Agreement Department?

The product itself is very unique and ever changing, which keeps it interesting and challenging.

What is your unique approach to being a successful manager?

Hiring great people, bringing out the best talent in them and then watching them soar. Let them be the best they can be. But, you also have to challenge them to do more than what they think they can do.

What is the future for Service Agreements?

Growth, growth, growth.

Home-Tech is a very woman-friendly organization, don’t you agree?

Yes! I don’t think there are many companies locally that have as many female managers as Home-Tech. Home-Tech watches newer people, and we recognize talent. We nurture them, and allow them to grow.

What is your favorite saying?

My all time favorite quote is, “Today is the tomorrow you worried about yesterday.” I read it in a poetry book in high school.

What is your organization style?

I am a mental organizer. I have my whole day planned out before I ever get to the office. However, my day gets interrupted all day long. So my day doesn’t always go as planned.

What is the best piece of advise you have ever received?

Don’t oversell your point. Make your point and let it go.

What are your interests outside the walls of Home-Tech?

My 5 beautiful grandchildren. I spend most of my free time with them.

Filed Under: About Us, Home-Tech News, Service Agreement, Techster’s Appliance and AC Tips Tagged With: Home-Tech, interview, service agreement, Service Agreements

A Two Timer. Customers Applaud Air Conditioning & Electrical Repairs

February 20, 2013 By dishwasherrepair

customer testimonial air conditioning hometech

Photo Courtesy of Mario Paulo Tome

This past week, we were lucky enough to have Home-Tech at our home twice. I recently received a phone call from Home-Tech reminding me that we had not scheduled our annual Clean and Check air conditioning service. The call also reminded me of some electrical work that needed to be completed. With one call from Home-Tech, they scheduled both appointments.

Home-Tech’s Matt K. came to do our yearly check of our air conditioning and heating last week. He arrived within the time frame that was given to us when we scheduled the air conditioning maintenance appointment. Matt checked everything and decided to use a shop vac to clean out the drain line. He was very careful with our drain line, as some of the piping on it is pretty old. We appreciated Matt’s honesty when he told us that everything was functioning well with our aging system, but he did see some rust on the air conditioning unit. He suggested that we consider replacing the unit sometime in the future. We were very pleased with Matt’s service.

Our second positive Home-Tech experience was with electrician, Stephen P., and we can’t say enough about the work he completed. Steve was working up on our very hot attic, straightening out some dangerous wiring that was done before we purchased this house. He was so careful and made sure everything was working perfectly before he left. What really stood out about Steve’s repair performance was the amount of background work and research he conducted before completing the work. We certainly appreciate the extra work that Steve and Home-Tech put in for us.

- Johnny & Barbara Johnson, Cape Coral, FL

Filed Under: About Us, Home-Tech News, Techster’s Appliance and AC Tips, Testimonial Tagged With: air conditioning service, Service Agreements

Enjoy the Good Life. Worry Less with a Service Agreement.

January 7, 2013 By dishwasherrepair

Maintaining a home’s appliances and air conditioning can be made easier with the assistance of a Home-Tech Gold Service Agreement. Home-Tech specializes in AC and appliance service for residential homes of all sizes. Appliance and AC repairs are handled by Home-Tech’s concierge-style service department. You get the services you want when you ask for it.

Service Agreement Coverage You Can Count On

For One Low Annual Fee, Service Agreement customers receive:

Unlimited service calls with NO service call fee, deductible or co-pay
Parts and labor are included
Emergency service, 7 days a week, including Holidays
An annual air conditioning Clean and Check service
Free replacement if not repairable (equipment under 10 years of age, excluding water heaters)
Special Member Discount pricing on air conditioning systems and major appliances

If It’s Broken, We Fix It!

Take the high cost and inconvenience out of air conditioning and appliance breakdowns. As a Gold Service Agreement member you don’t have to wait to call for a repair. There are no hidden fees to have a Home-Tech technician make a house call on your broken appliance or air conditioner. Better yet, there is no fee when Home-Tech completes the repair. It’s all covered. The convenience of immediate and professional service is just a phone call away.

A Hassle-Free Home Life

Want to know what is covered under Home-Tech’s Gold Service Agreement? One of each of the following items are included with your Service Agreement:

Air Conditioning System

Cooling System
Heating System
Thermostat (includes replacement)
Annual Clean and Check service

Major Appliances

Refrigerator
Ice Maker in Covered Refrigerator (includes replacement)
Microwave
Range
Dishwasher
Disposal
Washer
Dryer
Water Heater (electrical components only)

Coverage for All

Whether you are a first time homeowner, retiree, have a growing family or are a busy person on the go, a Service Agreement from Home-Tech will provide lasting value and peace of mind. Our Gold Service Agreement is customized to fit your needs, and can include plumbing and electrical services to provide the ultimate coverage for your home. When you put your trust in Home-Tech you will receive the Golden Standard and the best service experience. Call us today to learn more about our Service Agreement plans at 800-800-8356.

Filed Under: Home-Tech News, Service Agreement, Techster’s Appliance and AC Tips Tagged With: Service Agreements

Give Seasonal Tenants a Warm Welcome with Home-Tech Service Agreement

November 26, 2012 By dishwasherrepair

It’s that time of year again. Time to spruce up the furniture, make everything merry, bright, and just right for your seasonal guests and tenants. As much as your guests may want to enjoy a worry-free time, condo and home owners can do even more to make their stay the best it can be, with a service agreement from Home-Tech.

Stress Less with Home-Tech

Imagine what it would be like for you, as the owner, to not receive another phone call about a broken dishwasher or air conditioner leak. Your tenants can just call Home-Tech, and a licensed technician will come out and perform the service. Here is the best part, with a Gold Service Agreement there is NO SERVICE CALL FEE and no fee for parts and labor, service charges or deductibles. And, you have the luxury of unlimited service calls.

Be the best landlord you can be. Provide peace of mind for your tenants, and let them enjoy their time here, instead of wasting it inside the condo waiting on a repairman. Our service agreements cover your major home appliances, air conditioning, and even plumbing and electrical. If you are the type of landlord or property manager that is on the road and hard to reach, your tenants won’t have to worry with trying to track you down when a repair needs to be made. Give them the only number they need, 800-800-8356.

Service Agreement for Condo Owners

Here is what makes a service agreement great:

Priority scheduling for appointments
Emergency service included
No limit on service calls
Annual air conditioning Clean and Check included

The Gold Service Agreement covers: (1) Air-Conditioning System, (1) Heating System, (1) Refrigerator, (1) Icemaker (including replacement, in covered refrigerator), (1) Microwave, (1) Range, (1) Dishwasher, (1)Disposal (including replacement), (1) Washer, (1) Dryer and (1) Water Heater (electrical system only).

This premier level of service rivals any home warranty. What makes a Home-Tech’s service agreement the best choice for your condo is the high level of customer service we provide. Home-Tech is a local, employee-owned company, and we perform the repairs, not a subcontractor. You are getting a Home-Tech employee-owner when our repairmen show up at your door. Our technicians are background checked, drug tested and highly trained.

Trust Home-Tech, we’ve got you covered. Call today to speak with a Service Agreement representative to learn more about our plans, 800-800-8356 or sign up for a service agreement online.

Filed Under: Home Warranty, Home-Tech News, Service Agreement, Techster’s Appliance and AC Tips Tagged With: service agreement, Service Agreements

No Need For Black Friday. Appliance Deals with Service Agreement

November 21, 2012 By dishwasherrepair

What’s Not to Like About Black Friday?

The crowds
Photo courtesy of Los Angeles Times
Having to stay up all night with other sale-crazed people
Limited quantities of sale items
The bad behavior
The loss of dignity
The accumulation of worthless purchases that your family really didn’t want as gifts in the first place

If you are tired of Black Friday, you’ve come to the right place. If you are shopping for appliances, and looking for that once in a lifetime deal, Black Friday is not the place to look, Home-Tech is. We provide the lowest pricing to our Service Agreement Members on all the appliances in our showrooms, 365 days a year.

Lower Prices, Everyday for Service Agreement Customers

For the true Black Friday warrior, it is all about the chase and the hunt for the best price. While you may believe you have gotten the best deal ever on a particular appliance at the “big box store” by they time they convince you to purchase the extended warranty or protection plan you’ve paid them back the savings you thought you were keeping. All that time was wasted while you searched for the best deal. You could have saved yourself the time and energy with Home-Tech.

If you like the pushing, shoving or overnights in front of a store you are invited to camp out in the parking lot of one our Appliance Showrooms anytime. But this GREAT PRICE is happening everyday here at Home-Tech. If you want to fight your way through the aisles to get to that one appliance you really want, we can hold you back and block your way just to make you feel better. We want you to feel right at home with Home-Tech and we will do what we can to accommodate you.

Get Your Day Back

Not only can we give you your Black Friday back but we can give you every day back! No more worries about costly repairs! You will have the most reliable and most recommended appliance and air conditioning service contract in southwest Florida. With just one call, our service technicians can be there for unlimited service calls, including parts and labor (at no additional charge) on your covered ac system and major appliance repairs. So start saving on what you really want and stop worrying about the rest of your appliances. Call today to speak with one of our Service Agreement Representatives or Appliance Specialists.

Filed Under: Appliances, Home-Tech News, Service Agreement, Techster’s Appliance and AC Tips, Uncategorized Tagged With: appliance sales, Service Agreements

The Results Are In! Service Agreements from Home-Tech Win!

November 6, 2012 By dishwasherrepair

It’s a great day to be an American, isn’t it? Think about how much we have to be thankful for as we sit in our homes tonight, in air conditioned comfort, watching the election results. We know we are lucky here in southwest Florida. Not every citizen in every country in the world has the personal freedoms that we do. So tonight, regardless of the outcome, let’s celebrate our right to choose. Let’s celebrate our civil liberties, our abilities to support our local businesses in our communities and how lucky we all are to be Americans.

Exercise Your Right to Choose

Is your home warranty coverage not all it was cracked up to be? Are you having trouble keeping up with major appliance breakdowns? What if there was a solution to these problems that was easier than standing in line to vote? The quick fix you are looking for is a service agreement from Home-Tech. Big homes or small, condos or mansions, Home-Tech can cover all of your major home appliances and air conditioning system as well as plumbing and electrical. You can even apply online for a new service agreement.

If something goes wrong with your air conditioning and major home appliances, we will be there for you, and that’s not just a campaign promise! This is the confidence and comfort that comes standard with Home-Tech service agreements. This is what we cover: (1) Air-Conditioning System, (1) Heating System, (1) Refrigerator, (1) Icemaker (including replacement, in covered refrigerator), (1) Microwave, (1) Range, (1) Dishwasher, (1)Disposal (including replacement), (1) Washer, (1) Dryer and (1) Water Heater (electrical system only).

The Clear Winner – Home-Tech Gold

If our Gold plan had to run for election it would certainly beat out the competitors because of its VALUE and benefits. For one low annual fee your air conditioning system and major home appliances are covered. You also get the luxury of a premier level of service with unlimited service calls and no fees, deductibles or service charges on parts and labor. But wait, there is more! How about priority scheduling for appointments, emergency service, no limit on the number of times you call for service, and an air conditioning Clean and Check included.

Do you not have all of this with your current home warranty? It may be time to make the switch and experience the Home-Tech difference. Call us today at 800-800-8356 to speak with a Service Agreement representative who can fully explain each detail.

Filed Under: Home-Tech News, Service Agreement, Techster’s Appliance and AC Tips Tagged With: service agreement, Service Agreements

A Look Inside Home-Tech, An Interview with Tracey Hendershott

October 5, 2012 By dishwasherrepair

Name: Tracey Hendershott

Position: Corporate Service Director

Number of Years with Home-Tech: 18 years

What other positions have you held with Home-Tech?

I started off as a bookkeeper in Accounting, then I was an Office Manager/Customer Service Manager.

How has Home-Tech changed since you started working here?

Technology has allowed for us to increase efficiency in everything we do, especially in Dispatch. The way our techs receive information from headquarters is instant and allows us to provide better and faster service.

What role has Home-Tech played in your life?

Well, Home-Tech is my life and it has officially taken it over. I practically live here. For me, Home-Tech is a family affair, with Mike and my two brother-in-laws working here. My Dad even worked here at one point.

What is your favorite part of the job?

Not knowing what everyday will bring is my favorite part. Every single day is different. Other highlights of my job are the meaningful relationships I have made with our clients.

What advice do you give to newer Home-Tech employees?

Honestly, I tell them to learn and absorb as much as they can. While the Customer Service department is the stepping stone for many of our long-term employees, I tell my staff to spend time working with other departments. In order to understand Home-Tech, you must understand our business, what we do and how all the pieces fit together.

What are you involved with in the community?

Many people know I am involved with the Animal Refuge Center (ARC), here in Fort Myers. It is a not-for-profit animal welfare society. ARC is now placing approximately 500 dogs and cats per year into responsible, loving homes through direct and indirect adoptions. I have been involved with ARC with three years and I am the Secretary on the Board. Seriously, you have NOT lived until you have scooped 25 litter boxes on Thanksgiving morning.

Tell us a secret.

I own approximately 150 pairs of shoes and have them hidden all over the house!

Filed Under: About Us, Community Service, Home-Tech News, Techster’s Appliance and AC Tips Tagged With: air conditioning service, appliance repair, community, fort myers, Home-Tech, Service Agreements

Gold Coin Game on Company Website Provides Fun & Facts

September 20, 2012 By dishwasherrepair

Feel like hunting for treasure? Home-Tech Throws Out It’s First Gold Coin.

Home-Tech’s Gold Coin Hunt

Early this week, Home-Tech launched its highly anticipated and newly redesigned website. As a way to increase website interaction, Home-Tech has hidden a golden coin somewhere inside the website. Website visitors must go through the pages of the site to find the gold coin. Once it has been located, click on the coin to enter your information. The winner will be announced on Facebook on Monday, September 24th at 5pm.

We encourage all contest participants to “Share” this contest on their Facebook pages. Home-Tech’s new website provides easier navigation to the services our customers are looking for like air conditioning repair and appliance repair. Even the air conditioning installation page stands out on the new Home-Tech site. Not to be missed the Appliance Store page, detailing our Online Appliance Store and our two beautiful appliance showrooms.

This is not an easy challenge. The Home-Tech website is full of useful information about air conditioning and appliance repair service, air conditioning and appliance sales, as well as their service agreements. Speaking of service agreements, stay tuned and check out tomorrow’s blog post, when we proudly announce a new product offering.

Making the Most of Home-Tech’s Social Media

Did you know that Home-Tech is all over social media? Oh yeah, we are out there!

You can find Home-Tech and Home-Tech Sarasota/Manatee on Facebook.
Tweet us back on Twitter.
Like photos? Check out our Tumblr page.
Feel like Pinning? Our Pinterest Boards are some of the best around.
We get the word out about our service in social circles, so add us into your circles on Google +.
Watch Home-Tech’s commercials and informative video clips on our YouTube Channel.

Connect with Home-Tech

As you can see, there are many ways to get in touch with Home-Tech. Whether it is liking a page, or retweeting a post, or even following one of our Pinterest boards, know that we appreciate it. Let us know what we can do to provide you a better online or social media experience. Have an idea? Let us know. Should you like to contact us by phone, call the customer service line at 800-800-8356 or visit the website for more information.

Filed Under: About Us, Home-Tech News, Techster’s Appliance and AC Tips Tagged With: ac repair, air conditioning installation, air conditioning service, appliance repair, appliance sales, appliances, home warranty, Home-Tech, Service Agreements

About Us – Service Agreements and Renewals Now Available on the Web

September 17, 2012 By dishwasherrepair

New Website Press Release Announcement – Home-Tech

Home-Tech, Southwest Florida’s residential air conditioning and appliance service and sales leader, announces the launch of their newly redesigned website, https://www.home-tech.com. The improved website is designed to provide a user-friendly experience and impactful presentation of their products and services.

“Home-Tech is constantly evaluating and improving every aspect of our business, including our website,” explains Steve Marino, CEO and President of Home-Tech. He continues, “It was our desire to create a service-focused website that would encourage a new visitor to the site to realize that Home-Tech is unique, reputable and will be their local company of choice for air conditioning and appliance service or sales. We want customers to engage with us. Whether it is through social media, watching our YouTube videos or calling the hotline to schedule a service call, we aim to connect with our customers and remind them that Home-Tech will be there when they need us.”

New Products and Features

Now customers can purchase or renew an existing Service Agreement through the website.
An easy to find, Schedule Service button is accessible on every page. Many of Home-Tech’s clients are seasonable residents from other parts of the country,Canada, and Europe and can now schedule a service from any time zone, day or night.
Direct linking to Home-Tech’s online Appliance Store which features their entire appliance inventory.
Top of the page visibility for employment has been added to the new design. Home-Tech proudly launched its employment website earlier in the year which is seamlessly integrated into this new website.
Daily blog posts are now visible on each website page. The blog posts cover the following topics: air conditioning repair, appliance repair, air conditioning installation, new appliances, service agreements, community activities and Home-Tech employee interviews.
Social media plug-ins accessible on the homepage of the site for Facebook, Twitter, Pinterest and YouTube. Facebook integration is live on the site and the “Like” button is available on every website page.

About Home-Tech

Home-Tech has been an industry leader and trendsetter in the fields of home-service agreements, air conditioning, and major appliance sales and service for three decades. Founded in 1981 by Steve Marino, who continues as President and Chairman of the Board, Home-Tech is privately held and employee-owned. Home-Tech employs 135 people in Southwest Florida and provides services in Sarasota, Manatee, Lee, Collier and Charlotte counties. Home-Tech has two offices and two state-of-the-art appliance stores. The North Office is conveniently positioned close to Lakewood Ranch at 5205 Lena Road in Bradenton and the South Office is located at 6400 Techster Boulevard in Fort Myers. For more information, visit www.Home-Tech.com or call 941-751-9992.

Filed Under: About Us, Home-Tech News, Service Agreement, Techster’s Appliance and AC Tips Tagged With: ac repair, air conditioning installation, air conditioning service, appliance repair, appliance sales, bradenton, fort myers, Home-Tech, lakewood ranch, naples, press release, Service Agreements